I always get a fresh coffee especially in the morning, Drive thru is amazing, fast and friendly staff.
mykayla antoshko
When ever I visit this location it’s the worst. The farmer wraps are drier than the Sahara desert. Then when I ask and PAY for extra sauce I never get it.
Janette Tanglao
Excellent service ,friendly staff and good and clean atmosphere♥️
joan ordono
great coffee and quick service!!!
Vinz Lozano
Fast and friendly staff
Ed Alter
One of my favourite Timmy’s around St Albert. Excellent service and very friendly staff and pleasant atmosphere. Clean and convenient location well maintained and plenty of parking in a well served area close to Costco. The owner, Bob, is also a pleasure to talk to when he is around. I highly recommend stopping by.
Alex “Sh466y”
I stop by this Tim Hortons every morning before work—always greeted with friendly smiles and great service. The staff are quick, courteous, and consistently make my day better. Highly recommend!
Brix
Best Tim Hortons in St. ALBERT
Atmosphere: 5
Food: 5
Service: 5
Dejan Galetic
The most miserable BLT sandwich.
Atmosphere: 1
Food: 1
Service: 1
Krishna Hirani
I recently visited Horton Tir and had the most disappointing experience due to the staff and manager. From the moment I walked in, the staff were incredibly rude and unprofessional. When I tried to ask a question about my order the receptionist seemed irritated and gave me curt, unhelpful answers.
Things only got worse when I had an issue with my order. The server messed up my meal and when I brought it to their attention, they were dismissive and acted as if it was my fault. I asked to speak to the manager, hoping for a resolution, but that turned out to be an even bigger mistake.
The manager was shockingly unprofessional. Instead of apologizing and offering a solution, they were condescending and dismissive. They refused to take any responsibility for the mistakes and suggested that I was being unreasonable for expecting a basic level of service.
This experience was incredibly frustrating and disappointing. It's clear that the staff and management at Horton Tir lack basic customer service skills and have no interest in resolving issues or making customers feel valued. I will not be returning and would not recommend this place to anyone.
Food and coffee is great, but they need to get faster at acknowledging customers INSIDE and not only Skip the Dishes and mobile orders.
Atmosphere: 5
Food: 5
Service: 3
kyla robertson
The WORST Tim hortons in St. Albert !!!! Coffee is always watery and the portions of bacon on sandwiches are ridiculous. I always get a BLT sandwich and every other Tim’s makes it perfect, this is the second time I’ve had one at this location that was not up to par, I had two small pieces of bacon on my sandwich, it was like eating a letus sandwich. I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Junior Karl
Great service staff always great!
Service: 5
Gonzales Fast
Rachel was tapping this plastic card continuously to make noise to rush us to order our drink and food while we were deciding what to order? She was not very friendly and didn’t even say anything when she just dropped our food on the counter..
Talking about the work collaboration, she denied her coworker’s help when I was waiting for our drink. The other lady asked Rachel “oh I can help with the other drink”, but then Rachel said “I got it”, but the other lady ended up getting one for me?
Good luck to the management? We hope to see some positive change in our next visit☺️
Atmosphere: 1
Food: 2
Service: 1
Connery Spence
Great service overall. Staff have always managed to get my order right and faster than most.
I always get a fresh coffee especially in the morning, Drive thru is amazing, fast and friendly staff.
When ever I visit this location it’s the worst. The farmer wraps are drier than the Sahara desert. Then when I ask and PAY for extra sauce I never get it.
Excellent service ,friendly staff and good and clean atmosphere♥️
great coffee and quick service!!!
Fast and friendly staff
One of my favourite Timmy’s around St Albert. Excellent service and very friendly staff and pleasant atmosphere. Clean and convenient location well maintained and plenty of parking in a well served area close to Costco. The owner, Bob, is also a pleasure to talk to when he is around. I highly recommend stopping by.
I stop by this Tim Hortons every morning before work—always greeted with friendly smiles and great service. The staff are quick, courteous, and consistently make my day better. Highly recommend!
Best Tim Hortons in St. ALBERT
Atmosphere: 5
Food: 5
Service: 5
The most miserable BLT sandwich.
Atmosphere: 1
Food: 1
Service: 1
I recently visited Horton Tir and had the most disappointing experience due to the staff and manager. From the moment I walked in, the staff were incredibly rude and unprofessional. When I tried to ask a question about my order the receptionist seemed irritated and gave me curt, unhelpful answers.
Things only got worse when I had an issue with my order. The server messed up my meal and when I brought it to their attention, they were dismissive and acted as if it was my fault. I asked to speak to the manager, hoping for a resolution, but that turned out to be an even bigger mistake.
The manager was shockingly unprofessional. Instead of apologizing and offering a solution, they were condescending and dismissive. They refused to take any responsibility for the mistakes and suggested that I was being unreasonable for expecting a basic level of service.
This experience was incredibly frustrating and disappointing. It's clear that the staff and management at Horton Tir lack basic customer service skills and have no interest in resolving issues or making customers feel valued. I will not be returning and would not recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food and coffee is great, but they need to get faster at acknowledging customers INSIDE and not only Skip the Dishes and mobile orders.
Atmosphere: 5
Food: 5
Service: 3
The WORST Tim hortons in St. Albert !!!!
Coffee is always watery and the portions of bacon on sandwiches are ridiculous. I always get a BLT sandwich and every other Tim’s makes it perfect, this is the second time I’ve had one at this location that was not up to par, I had two small pieces of bacon on my sandwich, it was like eating a letus sandwich. I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Great service staff always great!
Service: 5
Rachel was tapping this plastic card continuously to make noise to rush us to order our drink and food while we were deciding what to order?
She was not very friendly and didn’t even say anything when she just dropped our food on the counter..
Talking about the work collaboration, she denied her coworker’s help when I was waiting for our drink. The other lady asked Rachel “oh I can help with the other drink”, but then Rachel said “I got it”, but the other lady ended up getting one for me?
Good luck to the management? We hope to see some positive change in our next visit☺️
Atmosphere: 1
Food: 2
Service: 1
Great service overall. Staff have always managed to get my order right and faster than most.
Atmosphere: 4
Food: 4
Service: 5
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