Tim Hortons

975 St Albert Trl #205, St. Albert
(780) 418-5830

Recent Reviews

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Curtis F

This location in particular stands out, for all the right reasons!

Whether you’re inside or in the drive thru, the staff are very welcoming, polite, and eager to take your order. Every time I go to this location, I’m greeted with an enthusiastic hello, and after my order is completed and handed to me, the staff say thank you. I think level of customer service has been lost over the years in the service industry so it’s refreshing to see!

One employee that stands out is Will. Will has defined what customer service should be. He always seems to have a positive attitude and it’s is easy to see he takes pride in his work.

This location isn’t just run by employees, there is a great sense of teamwork and it shows.

Atmosphere: 5

Food: 5

Service: 5

David McIntyre

Will and his team always are kind and professional, always getting the orders correct and quickly!

Atmosphere: 5

Food: 4

Service: 5

Annie Ventura

Always very relcoming and store is always clean.

Atmosphere: 5

Food: 5

Service: 5

Woodlands Grow

trash food

Atmosphere: 1

Food: 1

Service: 1

Crochet and Knit with Feride Erbaşar

Love everything about this location

Atmosphere: 5

Food: 5

Service: 5

DJ Whitaker

Never been disappointed here

Atmosphere: 5

Food: 5

Service: 5

Mellisa Bart

Great coffee many smiles from employees great service and many friendly staff would definitely recommend this Tim’s very welcoming

London Wood

Clean lobby

Atmosphere: 5

Food: 5

Service: 5

Sarah Worrell

I am a frequent customer and the service is always great. All the employees are very friendly. I love coming to this location

Atmosphere: 5

Food: 5

Service: 5

میاں Aniq Azam

Lovely place like ever. Feel so at home!

Atmosphere: 5

Food: 5

Service: 5

Hiccup Max

Staff are amazing, good service all times

Atmosphere: 5

Food: 5

Service: 5

Mathew Knoll

I have been a frequent customer over the past 10 years. Will has always greeted me with energy and enthusiasm. My order is consistently correct and always ready when I arrive at the window. This Tim Horton's has passionate workers that truly care about the customer experience!

Atmosphere: 5

Food: 5

Service: 5

Masood Latif

Please bring back Dunkin Doughnut!! Not a single products have any kind of taste at Tim Hortons!! Nothing is delicious or even slightly tasty! I don't understand people eating here including myself.. Its more of a social activity and doing something by habit rather then choosing for the taste it. Coffee is mediocre, pastries are awful, literally tasteless and so is everything else. Its if as if they paid people to come up with items that are borderline discusting. 10% taste of it it actually should taste! Just a boring brand.

Atmosphere: 2

Food: 2

Service: 2

Tiffany Brown

Crystal rocks my socks!!

Atmosphere: 5

Food: 5

Service: 5

Jose Remer Sepina

Food was great, and all the staff are friendly and hospitable, the restaurant was clean....

Atmosphere: 5

Food: 5

Service: 5

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