They need to have food hot not letting it sit on the warming shelves for 10 to 15 minutes mu husband and I were there this morning by the time we got our food it was cold and staff is slow restaurant was dead I dont know why that staff is slow and lazy . they can't even clean tables when nobody is in there that is their job need better staff .
michelle crocker
Food was fresh, hot and tasty. Service was friendly. Service was fast. Small issue that management went above and beyond to rectify. And the new budget friendly menu and specials is wonderful!
Atmosphere: 5
Food: 5
Service: 5
Sheila Nordick
The burgers had all the fixins' to make it a good burger but sadly, after specifically asking for HOT burgers this time, we could touch the burgers and not feel any warmth at all......obviously lower than body temperature. 😕 We are done!
Service: 4
Jordan Amero
Foods good, the crew is good my issues with the store manager. He makes very uncomfortable/sexual remarks to his female employees. He has been told numerous times about the mold growing because he hasn't fixed the leak from a pop machine, 80% of the workers have left since just last year due to his inability to do his job or reach general health saftey standards my honest opinion is that the store would flourish if they got a new/better manager
Atmosphere: 1
Food: 4
Service: 1
Michael Bothe
Can't beat the Dub they have the best meat.
Atmosphere: 5
Food: 5
Service: 5
Guilty Associate
Absolutely garbage. The new owners have no clue how to run a franchise. Everytime I order it's not the right order. Whichever carpet roper owns this should be kicked out of the franchise. They are a diacrace to the chain
Atmosphere: 1
Food: 1
Service: 1
Tyler Anderson
Honestly between the stale buns, mushy burgers, and soggy frys this place has really gone down hill in recent years. The service just keeps getting worse aswell.
Atmosphere: 1
Food: 1
Service: 1
Jordan Whitney
It's an A&W, they're nothing special.
Lettuce burger i ordered was good, poutine felt small with little to no gravy.
No frozen beverage machine is huge L
Atmosphere: 2
Food: 2
Service: 4
Craig Turner
Got a burger that was so slimmy before I noticed it had dripped all over me and my vehicle I couldn’t even eat it being all mush and when I notified the store I got nothing but back talk they refused to clean my vehicle and pretty much laughed and said sorry about your luck wouldn’t even offer to replace the slime soaked gut bomb I will never stop there again
Very disappointing on a regular basis I will no longer be back. The manager really needs to step up and improve quality of food and service.
Brad Mckinnon
In early on Thursday morning and only ones at the counter. Ordered 2 Canadian special breakfasts with extra bacon and crispy bacon. Took forever to get our breakfasts and when it finally came the bacon wasn't crispy and the breakfasts were cold. Asked for a refund and they went through the motions but never showed back up on the card. We have been to a and w from eastern Ontario right across western Canada and this a and w is the absolute worst. Won't be back.
Daphne Wadstein
Ripped me off for my change then 3 of them stood and laughed about it. See you. never
They need to have food hot not letting it sit on the warming shelves for 10 to 15 minutes mu husband and I were there this morning by the time we got our food it was cold and staff is slow restaurant was dead I dont know why that staff is slow and lazy . they can't even clean tables when nobody is in there that is their job need better staff .
Food was fresh, hot and tasty. Service was friendly. Service was fast. Small issue that management went above and beyond to rectify. And the new budget friendly menu and specials is wonderful!
Atmosphere: 5
Food: 5
Service: 5
The burgers had all the fixins' to make it a good burger but sadly, after specifically asking for HOT burgers this time, we could touch the burgers and not feel any warmth at all......obviously lower than body temperature. 😕 We are done!
Service: 4
Foods good, the crew is good my issues with the store manager. He makes very uncomfortable/sexual remarks to his female employees. He has been told numerous times about the mold growing because he hasn't fixed the leak from a pop machine, 80% of the workers have left since just last year due to his inability to do his job or reach general health saftey standards my honest opinion is that the store would flourish if they got a new/better manager
Atmosphere: 1
Food: 4
Service: 1
Can't beat the Dub they have the best meat.
Atmosphere: 5
Food: 5
Service: 5
Absolutely garbage. The new owners have no clue how to run a franchise. Everytime I order it's not the right order. Whichever carpet roper owns this should be kicked out of the franchise. They are a diacrace to the chain
Atmosphere: 1
Food: 1
Service: 1
Honestly between the stale buns, mushy burgers, and soggy frys this place has really gone down hill in recent years. The service just keeps getting worse aswell.
Atmosphere: 1
Food: 1
Service: 1
It's an A&W, they're nothing special.
Lettuce burger i ordered was good, poutine felt small with little to no gravy.
No frozen beverage machine is huge L
Atmosphere: 2
Food: 2
Service: 4
Got a burger that was so slimmy before I noticed it had dripped all over me and my vehicle I couldn’t even eat it being all mush and when I notified the store I got nothing but back talk they refused to clean my vehicle and pretty much laughed and said sorry about your luck wouldn’t even offer to replace the slime soaked gut bomb I will never stop there again
Atmosphere: 1
Food: 1
Service: 1
Service was quick and the bathrooms were clean.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Awesome
Very disappointing on a regular basis I will no longer be back. The manager really needs to step up and improve quality of food and service.
In early on Thursday morning and only ones at the counter. Ordered 2 Canadian special breakfasts with extra bacon and crispy bacon. Took forever to get our breakfasts and when it finally came the bacon wasn't crispy and the breakfasts were cold. Asked for a refund and they went through the motions but never showed back up on the card. We have been to a and w from eastern Ontario right across western Canada and this a and w is the absolute worst. Won't be back.
Ripped me off for my change then 3 of them stood and laughed about it. See you. never
Friendly staff and good food
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