Just wanted to thank the staff and management For always being very kind and inviting. Also I have to mention, the food is truly amazing! It doesn't matter what I order it's perfect. And always very consistent. If you are looking for an amazing meal, you will not be disappointed. I have been going here for years, And the food is impeccable!.
Atmosphere: 5
Food: 5
Service: 5
Daniella McCue
Absolutely unacceptable experience at Boston Pizza. My little brother has celiac disease, and despite making it very clear to the staff, he was served food containing gluten. This isn’t just a mistake — it’s negligence, and it could have had serious health consequences.
What made it even worse was the manager’s complete disregard for my concern. Instead of taking accountability or showing any urgency, they brushed it off like it wasn’t important. That lack of responsibility and care is shocking, especially when someone’s health is at risk.
I will never return, and I strongly urge others with dietary restrictions to be extremely cautious at this location.
Food: 1
Service: 1
Kendra Morrison
Poor service, Bad experience. Had to wait an hour for food on a non busy day. Had to go search for waitress for more drinks.
Dave T
As usual good food
Atmosphere: 5
Food: 5
Service: 4
Dare Wade
I ordered delivery online, scheduled a time and everything. It's now 15 minutes past the delivery time and I just got a series of texts. BP randomly assigns delivery to Uber, or maybe it's the guy in the parking lot who sleeps in his car, I don't know. Point is the text says food's coming in 10 minutes. If I want my food almost 1/2 hour late, I know where to order from.
Service: 1
Adrienne Guerreiro
I have delt with this location several times they don't get orders right, food takes forever when dining in almost like the servers forget you are there. They never seem to have a delivery driver.... are rude with complaints. Never again.
Atmosphere: 1
Food: 1
Service: 1
Chris “PrdCdn” Elliott
Sat down. Waitress came took our drink orders. Brought them out, pretty good. The Fish Bowl had an odd taste but was ok. Ordered wings, and they were cold. The Buffalo Ranch were. And it was smothered in this sauce. Otherwise, everything else was great. Waitress checked on us, refilled our drinks. We paid and left. We will come back.
Atmosphere: 4
Food: 3
Service: 5
Patel Pinal
Waited 20 min for my and end of my moment the whole is order is given to someone else
Gail Lewis
Fantastic service Lou!
Atmosphere: 5
Food: 5
Service: 5
Regina Estrada
I was really hungry and the food took forever, a couple besides got their order before us and we got there before them. I ordered a chicken sandwich and cactus fries, the whole thing was cold but I was hungry so decided to not complain and eat it like that, chicken was pink, not well cooked and chewy but again I thought to give it the benefit of the doubt and thought might be just the ends, as I kept biting was still pink and chewy and cold, 4 bites in total so I called the waitress and told her about it. She said : Well, I see half burger it’s gone but I will talk to my manager. Didn’t even apologized. Was just 4 bites, not half of it, in the meantime my husband was eating what he ordered and I waited 15 minutes to have an answer. She finally came back and said : I’ll take that out of your bill. That was it!!!!!! I was still hungry and not even asked if I wanted something else….. After 15 minutes I asked for the manager and she came after 10 and with a whatever attitude she said: So you wanted to talk to me?? When I explained her what happened she said: that’s weird, I took your meal out of the bill…… I said: Nobody offered me other options and I’m still hungry, my husband finished eating and I’m still waiting for someone to offer me other options. The manager said to me: I can make you something to go if you want…….. She didn’t get my point. I wanted to have dinner with my husband at the same time, he was done by then and he ordered the bill and they were charging us extras on the top of everything. Good thing I checked the bill. I ordered a sangria for my meal and was completely tasteless. We are not coming back ever again, we were very disappointed for what they charge and there was not accountability or anything that would show they would care, the managers attitude was not professional. At the end of the day I didn’t even have dinner and I instead had an horrible experience. I wonder why they hire people that has no clue what management and customer service mean. Never again!!!!!!!
i had came into bps with my volleyball team and had phenomenal experience while also being welcomed and greeted by Theo! She was a young girl who was very kind and supportive through out our visit. She was quite patient with taking empty cups off our tables, instant refills. And I will definitely be coming back because of this service Theo provided to my team and I! The time to get our food was very fast and delivered with a smile on this hostess face :)
Atmosphere: 5
Food: 4
Service: 5
Hauke Mackensen
Had a fun dinner during an oilers game, they put on the game commentator instead of the standard music which was nice.
Just wanted to thank the staff and management
For always being very kind and inviting.
Also I have to mention, the food is truly amazing! It doesn't matter what I order it's perfect. And always very consistent. If you are looking for an amazing meal, you will not be disappointed. I have been going here for years,
And the food is impeccable!.
Atmosphere: 5
Food: 5
Service: 5
Absolutely unacceptable experience at Boston Pizza. My little brother has celiac disease, and despite making it very clear to the staff, he was served food containing gluten. This isn’t just a mistake — it’s negligence, and it could have had serious health consequences.
What made it even worse was the manager’s complete disregard for my concern. Instead of taking accountability or showing any urgency, they brushed it off like it wasn’t important. That lack of responsibility and care is shocking, especially when someone’s health is at risk.
I will never return, and I strongly urge others with dietary restrictions to be extremely cautious at this location.
Food: 1
Service: 1
Poor service, Bad experience. Had to wait an hour for food on a non busy day. Had to go search for waitress for more drinks.
As usual good food
Atmosphere: 5
Food: 5
Service: 4
I ordered delivery online, scheduled a time and everything.
It's now 15 minutes past the delivery time and I just got a series of texts. BP randomly assigns delivery to Uber, or maybe it's the guy in the parking lot who sleeps in his car, I don't know.
Point is the text says food's coming in 10 minutes.
If I want my food almost 1/2 hour late, I know where to order from.
Service: 1
I have delt with this location several times they don't get orders right, food takes forever when dining in almost like the servers forget you are there. They never seem to have a delivery driver.... are rude with complaints. Never again.
Atmosphere: 1
Food: 1
Service: 1
Sat down. Waitress came took our drink orders. Brought them out, pretty good. The Fish Bowl had an odd taste but was ok.
Ordered wings, and they were cold. The Buffalo Ranch were. And it was smothered in this sauce. Otherwise, everything else was great.
Waitress checked on us, refilled our drinks.
We paid and left. We will come back.
Atmosphere: 4
Food: 3
Service: 5
Waited 20 min for my and end of my moment the whole is order is given to someone else
Fantastic service Lou!
Atmosphere: 5
Food: 5
Service: 5
I was really hungry and the food took forever, a couple besides got their order before us and we got there before them. I ordered a chicken sandwich and cactus fries, the whole thing was cold but I was hungry so decided to not complain and eat it like that, chicken was pink, not well cooked and chewy but again I thought to give it the benefit of the doubt and thought might be just the ends, as I kept biting was still pink and chewy and cold, 4 bites in total so I called the waitress and told her about it. She said : Well, I see half burger it’s gone but I will talk to my manager. Didn’t even apologized. Was just 4 bites, not half of it, in the meantime my husband was eating what he ordered and I waited 15 minutes to have an answer. She finally came back and said : I’ll take that out of your bill. That was it!!!!!! I was still hungry and not even asked if I wanted something else….. After 15 minutes I asked for the manager and she came after 10 and with a whatever attitude she said: So you wanted to talk to me?? When I explained her what happened she said: that’s weird, I took your meal out of the bill…… I said: Nobody offered me other options and I’m still hungry, my husband finished eating and I’m still waiting for someone to offer me other options. The manager said to me: I can make you something to go if you want…….. She didn’t get my point. I wanted to have dinner with my husband at the same time, he was done by then and he ordered the bill and they were charging us extras on the top of everything. Good thing I checked the bill. I ordered a sangria for my meal and was completely tasteless. We are not coming back ever again, we were very disappointed for what they charge and there was not accountability or anything that would show they would care, the managers attitude was not professional. At the end of the day I didn’t even have dinner and I instead had an horrible experience. I wonder why they hire people that has no clue what management and customer service mean. Never again!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great staff and atmosphere
Atmosphere: 5
Food: 5
Service: 5
It's okay
Atmosphere: 4
Food: 4
Service: 5
i had came into bps with my volleyball team and had phenomenal experience while also being welcomed and greeted by Theo! She was a young girl who was very kind and supportive through out our visit. She was quite patient with taking empty cups off our tables, instant refills. And I will definitely be coming back because of this service Theo provided to my team and I! The time to get our food was very fast and delivered with a smile on this hostess face :)
Atmosphere: 5
Food: 4
Service: 5
Had a fun dinner during an oilers game, they put on the game commentator instead of the standard music which was nice.
Atmosphere: 5
Food: 4
Service: 4
Pizza was bad
Atmosphere: 3
Food: 2
Service: 4
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