Tim Hortons
$ • Coffee Shops, Bakery
Hours:
4 Erickson Dr, Sylvan Lake
(403) 887-1068
About Tim Hortons
Tim Hortons Reviews
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Unbelievable how slow this place is. Got trapped in the drive thru line and didn’t get out for 40 minutes
Terrible service; I have NEVER been so disrespected. Sandwich was loaded with sauces jammed into the bag soaking everything in its path. Take said sandwich in and politely ask for a remake with less sauce so it’s edible. It was made, and given to another customer & after waiting 15 mins for another, was rudely told by the “cook” that she already gave it away and had no more biscuits. Was then told “sorry” quite rudely by the til operator. No offer of refund, or replacement...read full review
Ratings
Hours
| Monday | 4AM - 11PM |
| Tuesday | 4AM - 11PM |
| Wednesday | 4AM - 11PM |
| Thursday | 4AM - 11PM |
| Friday | 4AM - 11PM |
| Saturday | 4AM - 11PM |
| Sunday | 4AM - 11PM |
Tim Hortons restaurant consistently offers decent food preparation and pricing. The staff, including friendly team members, are always nice and ready to have a laugh with customers. The coffee is always fresh, even just before closing, and service is particularly friendly in the morning. However, there have been reports of long wait times, especially in the evening when the location seems to be understaffed. Customers have mentioned that it can take up to 40 minutes to get through the line during busy hours, which leads to frustration. While mornings typically see a stacked line of staff ensuring quick service with minimal errors, the evening staff often struggle to keep up with the load of customers. This has resulted in some staff feeling overwhelmed. Parking is ample, making it easy for customers to visit, and the location is kid-friendly and wheelchair accessible. Most favorite items, like chicken noodle soup, are usually available. Internal issues and the cleanliness of the washroom could be improved to enhance the overall experience. Despite these challenges, this location stands out as one of the better Tim Hortons in Western Canada, especially if visited during quieter times.