Expect a 30+ minute wait and the order to be wrong.
Atmosphere: 1
Food: 1
Service: 1
Sandra Bennett
Ordered two breakfast burritos off the value menu. One with meat and one without. Good for $1.99 each. Service was quick and friendly. I was there at 8am on a weekday.
Food: 3
Service: 3
Jennifer Hemphill
Very clean and nice inside. The remodel is slick looking. It's basically a self-serve check out with a card and a cashier if using cash. They call your name when the food is ready, and you pick it up at the counter.
It's Taco Bell. What do you expect? We all know it's garbage food but we still eat it. Why are you even reading reviews?
Atmosphere: 3
Food: 3
Service: 3
M.L. Saunders
BUYER BEWARE!!!!!Service is horrible... food you order is never prepared full and ju can taste nothing but the shell... they give a small.scoop of meat is bearly enough meat to go from one side of the chulpa to the other... let alone all you taste is lettuce and shell... worst chulupas in the world... looks nothing like the menu. its a waste of money... and time to go here... they have official lost my business along with several of people... sad this place stays in business... small taco wasn't even filled to the top... this taco bell is a disgrace to the name!! The pictures is what you will receive for 15 dollars... very over priced... horrible management and service... better off going somewhere else to get some of you money worth... this isn't even worth $5... came inside to discuss with management told me that's how they make it and that this is consistent across all taco bells... employee claims he's a GM... really young yo be one... but hey that's who you guys having represent taco bell speaks for itself... again... YOU HAVE LOST SO MUCH BUSINESS DUE TO YOUR PRACTICES ITS REDICULOUS... THATS WHY THERES NO MORE WAIT LINES WHEN YOU DRIVE BY ANYMORE.... KEEP UP THIS FANTASTIC JOB... IM SURE PEOPLE LOVE GETTING CONSTANT MESSED UP ORDERS... NASTY FOOD... NO MEAT OR BEARLY ANY MEAT TACOS/FOOD... I HAVE NEVER HEARD SOMEONE TELL ME THAT THIS WHAT YOU ARE SEEING IS CONSTANT WITH CORPORATION STANDARDS... THIS PLACE NEEDS TO BE SHUT DOWN!!!!
Atmosphere: 1
Food: 1
Service: 1
Bill Smith
Every time I order, they always get the food wrong, the quality in quantity is visible even though I complain and show them when I receive the food they never change or fix my order.
Atmosphere: 1
Food: 1
Service: 1
Nicholas Lorimer
This was a good trip, usually they don't get our order right. Today they did. Very sad to learn that the fries are leaving again. They need to be a regular menu item.
Every time we order from here, at least one item is missing. This time they missed one item and no sauces. It's simple counting errors that doesn't make sense to me. Oh well, waiting 45 minutes for coldtaco bell to get delivered and always being disappointed is my own fault in hoping they don't suck this time. "Fool me twice, strike three." - Michael Scott
Food: 2
Service: 1
zavier wiley
How is it so good for no reason ?.
Atmosphere: 5
Food: 5
Service: 5
Elias Fernandez
Paid for part of our meal with quarters in a bag. The first cashier accepted them and counted them fine before asking for an additional dollar. A second cashier came and got angry at us for paying partially in coins and threw a handful coins at the driver. There are coins everywhere in the car now and somebody could have been injured.
I have ordered from here 3 times from doordash, and gone through the drive thru maybe 3 times, all of this in the past couple years. They have gotten my food wrong literally 3/6 times, and there's been a lady at the drive every time I go that just has this "I hate everyone and everything" look on her face. I can't speak on anyone else that works there, but it's just been overall a bad experience.
Atmosphere: 3
Food: 2
Service: 2
Scott Reynolds
This location continues to leave out items in delivery line. Check your bag before you leave. They consistently leave out nachos, fries, and small things.
Atmosphere: 5
Food: 1
Service: 1
Pokeimmortal
Sometimes good other times rough but in the end still enjoy the good grub.
Atmosphere: 4
Food: 5
Service: 3
Aly K.
JUST GO TO JBER OR ANCHORAGE (it’s faster & better service). First thing; this is the WORST service & timing (when no one’s waiting) for food at this location!!!This is an order of NO onions, extra cheese. COLD. I don’t know how the bean burrito can be this cold, but it was. Unfortunately we know they will never care enough to actually get the order correct. We now know if we don’t take each thing out at drive thru, we are getting random stuff. This team knows there’s no real consequences for their careless preparation. Seems to be the theme out here in Eagle River, AK. We try to always extend the most consideration, but when is enough enough in the lack of respect in customer care? What if I was ALLERGIC?! It’s just a preference, but what if it wasn’t?! It wasn’t even light, it was heavy on what was asked to be subtracted. I hope a GM or someone cares enough to just address these issues.
Atmosphere: 1
Food: 1
Service: 1
Amy S
Absolute worst Taco Bell. Why are there employees standing around talking while there are people waiting to be served and have our orders taken? There is no reason for fast food to take 20+ mins. Get off your butts and smart phones and pay attention. The girl almost gave me someone else's order and I knew that because I didn't order a soda and when I did get the right food it was sloppy and lacking. If you're going to make things half the size they are supposed to be, then you should only charge half the price and we should only be paying half the cost. The employee professionalism has really gone down hill here.
Expect a 30+ minute wait and the order to be wrong.
Atmosphere: 1
Food: 1
Service: 1
Ordered two breakfast burritos off the value menu. One with meat and one without. Good for $1.99 each. Service was quick and friendly. I was there at 8am on a weekday.
Food: 3
Service: 3
Very clean and nice inside. The remodel is slick looking. It's basically a self-serve check out with a card and a cashier if using cash. They call your name when the food is ready, and you pick it up at the counter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Bean Burrito, Soft Taco
It's Taco Bell. What do you expect? We all know it's garbage food but we still eat it. Why are you even reading reviews?
Atmosphere: 3
Food: 3
Service: 3
BUYER BEWARE!!!!!Service is horrible... food you order is never prepared full and ju can taste nothing but the shell... they give a small.scoop of meat is bearly enough meat to go from one side of the chulpa to the other... let alone all you taste is lettuce and shell... worst chulupas in the world... looks nothing like the menu. its a waste of money... and time to go here... they have official lost my business along with several of people... sad this place stays in business... small taco wasn't even filled to the top... this taco bell is a disgrace to the name!! The pictures is what you will receive for 15 dollars... very over priced... horrible management and service... better off going somewhere else to get some of you money worth... this isn't even worth $5... came inside to discuss with management told me that's how they make it and that this is consistent across all taco bells... employee claims he's a GM... really young yo be one... but hey that's who you guys having represent taco bell speaks for itself... again... YOU HAVE LOST SO MUCH BUSINESS DUE TO YOUR PRACTICES ITS REDICULOUS... THATS WHY THERES NO MORE WAIT LINES WHEN YOU DRIVE BY ANYMORE.... KEEP UP THIS FANTASTIC JOB... IM SURE PEOPLE LOVE GETTING CONSTANT MESSED UP ORDERS... NASTY FOOD... NO MEAT OR BEARLY ANY MEAT TACOS/FOOD... I HAVE NEVER HEARD SOMEONE TELL ME THAT THIS WHAT YOU ARE SEEING IS CONSTANT WITH CORPORATION STANDARDS... THIS PLACE NEEDS TO BE SHUT DOWN!!!!
Atmosphere: 1
Food: 1
Service: 1
Every time I order, they always get the food wrong, the quality in quantity is visible even though I complain and show them when I receive the food they never change or fix my order.
Atmosphere: 1
Food: 1
Service: 1
This was a good trip, usually they don't get our order right. Today they did. Very sad to learn that the fries are leaving again. They need to be a regular menu item.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Taco with Cheese, Soft Taco, Bean Burrito, Cheesy Fiesta Potatoes
Every time we order from here, at least one item is missing. This time they missed one item and no sauces. It's simple counting errors that doesn't make sense to me. Oh well, waiting 45 minutes for coldtaco bell to get delivered and always being disappointed is my own fault in hoping they don't suck this time. "Fool me twice, strike three." - Michael Scott
Food: 2
Service: 1
How is it so good for no reason ?.
Atmosphere: 5
Food: 5
Service: 5
Paid for part of our meal with quarters in a bag. The first cashier accepted them and counted them fine before asking for an additional dollar. A second cashier came and got angry at us for paying partially in coins and threw a handful coins at the driver. There are coins everywhere in the car now and somebody could have been injured.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have ordered from here 3 times from doordash, and gone through the drive thru maybe 3 times, all of this in the past couple years. They have gotten my food wrong literally 3/6 times, and there's been a lady at the drive every time I go that just has this "I hate everyone and everything" look on her face. I can't speak on anyone else that works there, but it's just been overall a bad experience.
Atmosphere: 3
Food: 2
Service: 2
This location continues to leave out items in delivery line. Check your bag before you leave. They consistently leave out nachos, fries, and small things.
Atmosphere: 5
Food: 1
Service: 1
Sometimes good other times rough but in the end still enjoy the good grub.
Atmosphere: 4
Food: 5
Service: 3
JUST GO TO JBER OR ANCHORAGE (it’s faster & better service). First thing; this is the WORST service & timing (when no one’s waiting) for food at this location!!!This is an order of NO onions, extra cheese. COLD. I don’t know how the bean burrito can be this cold, but it was. Unfortunately we know they will never care enough to actually get the order correct. We now know if we don’t take each thing out at drive thru, we are getting random stuff. This team knows there’s no real consequences for their careless preparation. Seems to be the theme out here in Eagle River, AK. We try to always extend the most consideration, but when is enough enough in the lack of respect in customer care? What if I was ALLERGIC?! It’s just a preference, but what if it wasn’t?! It wasn’t even light, it was heavy on what was asked to be subtracted. I hope a GM or someone cares enough to just address these issues.
Atmosphere: 1
Food: 1
Service: 1
Absolute worst Taco Bell. Why are there employees standing around talking while there are people waiting to be served and have our orders taken? There is no reason for fast food to take 20+ mins. Get off your butts and smart phones and pay attention. The girl almost gave me someone else's order and I knew that because I didn't order a soda and when I did get the right food it was sloppy and lacking. If you're going to make things half the size they are supposed to be, then you should only charge half the price and we should only be paying half the cost. The employee professionalism has really gone down hill here.
Atmosphere: 3
Food: 2
Service: 1