Chena Ridge Expresso Yourself

Taylor pulls the BEST espresso shots in town. And I’ve noticed that a lot of the other employees there had gotten really good at pulling smooth shots too. That is what makes the espresso so good here. It’s my go to for a morning breve.

Atmosphere: 5

Food: 5

Service: 5

Honestly, the coffee here has been consistently disappointing. Over the past five years, I’ve given it several chances, hoping it might improve, but it never does. If Lulus had a drive-through, I doubt this place would still be around.

On a recent visit, I asked one of the staff members what donut flavors they had. She didn’t know, and when I asked if she could check, she just repeated that she didn’t know what flavor it was. I decided to just go with it, thinking, “Sure, I’ll take it—guess it’ll be a surprise.” Turns out, it was a glazed donut. Who doesn’t recognize a glazed donut?

Between the mediocre coffee and the lack of basic service, this place is not worth your time.

Atmosphere: 1

Food: 1

Service: 1

Good Mochas & sandwiches.

Atmosphere: 2

Food: 5

Service: 3

I asked for a drink they make at other stores they apparently don’t share menu’s even tho they are all the same and they gave me a drink that was all ice and like a tiny bit of red

Atmosphere: 3

Food: 1

Service: 4

Very sad to see how employees treat customers. 4 items were purchased (a hot Red Bull and cold hot chocolate). A 5 dollar tip was left. I had to correct the employee to ask for the actual items and then asked why they were made wrong. She proceeded to smirk and shut the window slightly while talking/cussing about my 11 year old daughter and I. Where we could still hear. We’ve been loyal customers for 12 years. But I have no intention of returning after being treated so badly. I hope they get it together. Or hire and train people with higher respect and standards for the service they provide.

Food: 1

Service: 1

A shout out to Stephanie for being amazing and always knowing what I want! Best coffee hut in Fairbanks! Thank you!

Excellent service

If you are basic and like mud water and expired bagels. This is the place.

I’ve never spit out coffee until I got some from here. Their drip is way too weak and their cold brew needs some coffee in it, it doesn’t need to be plain syrup.

Baristas are great. Business is managed by some not so nice people. Take your money else where.

Fast and kind service! Large menu to choose from (coffee, smoothies, sandwiches etc).

Always pleasant. Always leave with a great wild berry smoothie...20 oz size of course. ??

I have had no issues in the past. Today i got a Italian soda with raspberry and cream. It tasted really funny but was dark out so didn’t really see what it looked like. Got home and it was chunky even after being stirred. I went to them privately first with no response backs wouldn’t be going back.

Very upset by the rude service we received, my friend left her debit card yesterday and we called asking about it which the girls replied yeah someone left a card but we lost it and would call us later and let us know. We decided to swing by and get coffee because we are caffeine addicts and the girls working were atrociously rude and replied that they haven’t even looked nor do they plan to because how do they know it’s even her card and went to shut the window without even letting us order.

Horrible humans that work here, I won’t ever spend a dime here again! Rude and disgusting people.