Edgewater Dining Room

Perhaps our waiter was inexperienced and new to the restaurant, and the restaurant recently opened, but service was very slow, taking over 2 hours to finish the meal (it was 1 hour from ordering to receiving any food). When we were checking in for our reservation we were left waiting without even being addressed while the hostess seated 2 other walk-in groups. The ambience was warm and polished, with a beautiful view of the river. The menu was varied and the food quality very good, although the baked Alaska meringue was a bit underbaked. Price and value was high, consistent with other Princess Alaska resorts.

Took forever to get drinks. My raspberry mojito was in a can with no ice in glass. Coconut shrimp was good but salmon dinner was cold and dried out. Took forever to get help

We were guests at the princess lodge and most of the places closed on Sunday so we don’t really have much choice it was kinda late so we ended up having dinner here and we were disappointed because of the service! Our waiter was rude and he had an attitude when we asked questions about the menu. We didn’t really enjoy the food, I would rather to go somewhere else in downtown Fairbanks and have a nice dinner.

Atmosphere: 3

Food: 2

Service: 1

I told my server the salmon was overcooked and she said the kitchen is having a hard time keeping up. When she took our plates I said I have had better cooked salmon in Ok. She said she was sorry! I couldn't eat it and my husbands medium rare steak was well done. Margarita was pure salt, not just the rim. I understand a restaurant being overwhelmed, but allowing such poor quality food to served and not acknowledging a customer's complaint is unacceptable.

Terrible service that took way too long. Entrée places on table on top of apps, then no server to be found for an hour - another 30 mins for dessert to come. Just not organized or timed well.

The food they served was straight out of a Gordon Ramsey nightmare restaurant. Stuffed mushroom tops w/crab - the mushrooms were shriveled and old, the stuffing had no crab whatsoever and the bread crumbs' consistency was as if it was frost damaged from freezing. It truly surprised me any restaurant would serve something so unedible. For a salad, the small handful of old lettuce was heaped with more croutons then lettuce and the chicken had some sort of spicy seasoning not mentioned in the menu. This salad however was edible if one was hungry enough. But, I should have left after they served those horrid mushroom caps. The waitress was very good.

You're trapped at the resort with limited options. Food was okay but extremely overpriced. Our server Donika made the difference. She was attentive and responsive.

Sat outside on the deck, service was good and quick. Got our meals, grilled salmon and grilled chicken. Food was cold, salmon was dry, forgot to put the mushroom gravy on the chicken. Sent it back, waited over 20 minutes and two new meals came out. Chicken was dry! Salmon again was dry and overcooked and lukewarm rice! Terrible food for the price! Will not eat again.

Atmosphere: 4

Food: 1

Service: 4

We sat inside. Nice atmosphere. The pictures posted are of the hotel lobby, not the actual restaurant. Very deceiving. I ordered the grilled hamburger with fries and the strawberry salad. Both were excellent! Layton our waiter was very attentive. I would definitely come back. Next time I would love to sit on their beautiful deck.

Atmosphere: 5

Food: 5

Service: 5

The food was excellent, especially the Alaskan Halibut, but what made the meal even better was our server, Georgi. He was knowledgeable, funny, and efficient. A great server!

The breakfast item on the buffet ware warm at best. The pancakes and waffles were doughy and hard. The fruit was acceptable and who could ruin Cheerios and milk. We only ate breakfast here.

Enjoyable for sure.

Atmosphere: 4

Food: 4

Service: 3

I wish we had looked at the reviews before dining here. The steak was tough and the halibut had a SPICY mustard sauce foe some reason. It was laid upon the 2 tablespoons of couscous. I definitely would go elsewhere if given the choice again.

Atmosphere: 5

Food: 2

Service: 3

We booked early and table was ready. Service could not understand what we wanted sent drink back twice. Bartender made mistake. Our food all came out together including appetizers and main meal. It was the first week open we were told they were not prepared or ready. The food okay not worth the price. The wait staff was not trained well enough at all!! No manager s checking on things or checking with tables. We asked several people for water. Don't bother going.

Our food was wonderful and service was perfect by everyone from or main server to the kitchen servers too. We each had smoked salmon chowder and the panko breaded fish and chips. It was delicious. The sunset martini is delicious and the lemon creme brûlée is amazing. It's a little over priced for the quantity of food, but it's Princess.