Our food was wonderful and service was perfect by everyone from or main server to the kitchen servers too. We each had smoked salmon chowder and the panko breaded fish and chips. It was delicious. The sunset martini is delicious and the lemon creme brûlée is amazing. It's a little over priced for the quantity of food, but it's Princess.
Jessica C.
Significant language barrier with staff which affected food order. Had a meal delivered before we got our drinks. Food tasted ok but service impacted experience.
cruiseman
Waiter was highly unavailable, poor communicator. The salmon was way over cooked and excessively spicy. The prime rib was tough, fatty, and tasteless. Princess should be ashamed to put their name on this dining venue.
ScubaDave16
we had just arrived at the hotel and all of us wanted to dine together for our last night in Alaska. we asked the hostess if we could get a table for 19. they actually did it! The staff really worked to set it up quickly. the outside dining area was right on a waterfront deck and once it stopped raining it was quite pleasant outside. obviously getting food and drinks for 19 people is tough for one server but the hostess helped out and we were served surprisingly quickly. The menu wasn't huge, but it had a number of good selections. We had fish n chips and a very good burger with some sort of bacon relish. excellent. they had some great beers. the Alaskan white was my favorite. prices were typical for a resort in Alaska.
Barbara L.
We thought how can a restaurant in a hotel only have 2 stars? We understand now. One of us sent her salmon dish back to the kitchen because it was overcooked and tough. When the very nice manager brought it back it was cooked the same way. The prime rib appeared to be seared on both sides which means it was days old. The macaroni and cheese was lukewarm but the brisket was tasty. My advice is to order the very yummy dried tomato and spinach appetizer, sour bread, and the calamari (we didn't have the calamari but it's in the appetizer section so I am guessing it's good.) Also with the beautiful garden outside I suspect their strawberry salad is good. The very concerned manager took our salmon dishes off the bill which was very nice. He asked us to be honest and we were, he said that's the only way they can improve. We appreciated that comment. I hope the chef takes some more classes. Haha I forgot to mention the service was great!
TinaE
Do. Not. Eat. Here. Half of our party of seven never got their food, and the other half was completely inedible. Waitress disappeared out of embarrassment and even told us so later. Manager comped everything. Go to the other restaurant in the hotel if at all possible.
Aaron Sutherland
This place was busy due to the tours, so service simply wasn't great. I waited to be seated while others in line behind me were seated. Staff just stared at me. When I did get in the food was just ok. Wouldn't go out of my way to eat here. Had no other options. Not pricey though.
Atmosphere: 2
Food: 3
Service: 2
Kathy Edwards
We were guests of the Princess Lodge. We were put on a waiting list for a quick 15 minute wait and told we would receive a text when our table was ready. 35 minutes later, nothing. Staff said, oh were supposed to send a text! They sat us right away at that point. 30 minutes after ordering other guests asked about how long we had ordered and mentioned they were out of the soup i ordered. The waiter never said anthing. Then, 45 minutes after ordering, I was finally told they were out of the soup I ordered and had to order something else. 20 minutes later food arrived, and it was just ok. What a horrible experience!
SandyC
You make it look like you order off the menu and it is a buffet. Everything was over cooked, just cooking more and more in the bins. The handles were very hot. Almost burn yourself trying to open. Waitress said that was the only restaurant that would take our vouchers. The only thing that was good about that dinner was the salad and dessert. Very bad. Princess should be embarrassed to offer that as a meal.
ConnieO
This was the worst buffet we've ever been to and the cost of $35.00 was outrageous !! First off the online menu you look at after scanning your QR Code showed a menu which we were going to order from ONLY to be told it was Buffet Only ????I'll never recommend this place to anyone going on a Princess Cruise. Out of the 3 Wilderness lodges Denali at least had other choices to choose from outside of the Lodge !!!! I will reach out to Princess directly about all three places. Management must note read these reviews because after the fact; I've found SEVERAL BAD REVIEWS. NOT A HAPPY CRUISER ??
We walked in to the restaurant and the few people in it immediately told us to leave it was so bad. Chef quit and they were trying to make food we looked at the buffet (all they had) I wouldn't feed the slop to my worst enemy Princess you need to do better and refund the full meal plans that you sold immediately
DiningAround
Was buffet style. Ribs had been hanging out a while and sauce was “crisping “ in chafing dish Penne pasta was hard and crusty We told waiter and pasta was replaced at some point. Not many dessert choices, but cheesecake was very good. Liked that salad was offered with meal. Waiter seemed disappointed we prepaid for our meal and used our voucher. The voucher included a 15% tip, up until this point we had been leaving extra for servers as they were very good, attentive, friendly and had table served meals.
BJinNM
We were staying at the Fairbanks Princess River Lodge and in our room was a Q-code which revealed what was said to be the Edgewater menu. It looked fine so we booked. When we got down to it, it was virtually empty and we were told by the waiter that there was no menu, only a buffet. The buffet was mediocre at best. There was one vegetable choice, mashed potatoes, overcooked, poorly trimmed ribs, bony salmon, and grossly overcooked prime rib. The salad did have very good tomatoes but the Italian dressing was the viscous bottled kind. Dessert offered no fruit or anything but rich, very bland cakes. This turned out to be the one meal on our trip that we wished we had walked out of before we started. We did not return to the Edgewater during the rest of our stay.
steven carroll
Food was not edible, like we actually couldn’t choke it down. Ended up paying $40 a person without taking more than a couple bites per person in hopes of finding something on our plate that we could consume. The website states there is both a buffet and regular menu, this wasn’t the case, only a buffet was available. The restaurant was heavily over staffed, but everyone was standing around on their phones or playing games with serving trays. The buffet serve-ware was crusty and covered with old caked on food. The food itself looked like leftovers that had been sitting out in the sun for several days, many items were dangerously lukewarm likely to give you food poisoning. Even the soda was flat. We ended up ordering a pizza from DoorDash and sat in the outdoor patio instead. Highly recommend grabbing an Uber and eating offsite if you are stuck at this property for a land tour.
B Clocker (Owlznotlost)
Beautiful location that's the most positive thing I can say. About 3 other families eating inside when we came in. We ordered to cocktails then picked our way through the buffet and finished our plates BEFORE our drinks arrived. The buffet main course food was mediocre not worth the $35 price tag. Rolls and desserts were for the most part stale, something dark brown unrecognizable, and dried out, day old consistency; non labeled.Definitely not Princess quality.
Our food was wonderful and service was perfect by everyone from or main server to the kitchen servers too. We each had smoked salmon chowder and the panko breaded fish and chips. It was delicious. The sunset martini is delicious and the lemon creme brûlée is amazing. It's a little over priced for the quantity of food, but it's Princess.
Significant language barrier with staff which affected food order. Had a meal delivered before we got our drinks. Food tasted ok but service impacted experience.
Waiter was highly unavailable, poor communicator. The salmon was way over cooked and excessively spicy. The prime rib was tough, fatty, and tasteless. Princess should be ashamed to put their name on this dining venue.
we had just arrived at the hotel and all of us wanted to dine together for our last night in Alaska. we asked the hostess if we could get a table for 19. they actually did it! The staff really worked to set it up quickly. the outside dining area was right on a waterfront deck and once it stopped raining it was quite pleasant outside. obviously getting food and drinks for 19 people is tough for one server but the hostess helped out and we were served surprisingly quickly. The menu wasn't huge, but it had a number of good selections. We had fish n chips and a very good burger with some sort of bacon relish. excellent. they had some great beers. the Alaskan white was my favorite. prices were typical for a resort in Alaska.
We thought how can a restaurant in a hotel only have 2 stars? We understand now. One of us sent her salmon dish back to the kitchen because it was overcooked and tough. When the very nice manager brought it back it was cooked the same way. The prime rib appeared to be seared on both sides which means it was days old. The macaroni and cheese was lukewarm but the brisket was tasty. My advice is to order the very yummy dried tomato and spinach appetizer, sour bread, and the calamari (we didn't have the calamari but it's in the appetizer section so I am guessing it's good.) Also with the beautiful garden outside I suspect their strawberry salad is good. The very concerned manager took our salmon dishes off the bill which was very nice. He asked us to be honest and we were, he said that's the only way they can improve. We appreciated that comment. I hope the chef takes some more classes. Haha I forgot to mention the service was great!
Do. Not. Eat. Here. Half of our party of seven never got their food, and the other half was completely inedible. Waitress disappeared out of embarrassment and even told us so later. Manager comped everything. Go to the other restaurant in the hotel if at all possible.
This place was busy due to the tours, so service simply wasn't great. I waited to be seated while others in line behind me were seated. Staff just stared at me. When I did get in the food was just ok. Wouldn't go out of my way to eat here. Had no other options. Not pricey though.
Atmosphere: 2
Food: 3
Service: 2
We were guests of the Princess Lodge. We were put on a waiting list for a quick 15 minute wait and told we would receive a text when our table was ready. 35 minutes later, nothing. Staff said, oh were supposed to send a text! They sat us right away at that point. 30 minutes after ordering other guests asked about how long we had ordered and mentioned they were out of the soup i ordered. The waiter never said anthing. Then, 45 minutes after ordering, I was finally told they were out of the soup I ordered and had to order something else. 20 minutes later food arrived, and it was just ok. What a horrible experience!
You make it look like you order off the menu and it is a buffet. Everything was over cooked, just cooking more and more in the bins. The handles were very hot. Almost burn yourself trying to open. Waitress said that was the only restaurant that would take our vouchers. The only thing that was good about that dinner was the salad and dessert. Very bad. Princess should be embarrassed to offer that as a meal.
This was the worst buffet we've ever been to and the cost of $35.00 was outrageous !! First off the online menu you look at after scanning your QR Code showed a menu which we were going to order from ONLY to be told it was Buffet Only ????I'll never recommend this place to anyone going on a Princess Cruise. Out of the 3 Wilderness lodges Denali at least had other choices to choose from outside of the Lodge !!!! I will reach out to Princess directly about all three places. Management must note read these reviews because after the fact; I've found SEVERAL BAD REVIEWS. NOT A HAPPY CRUISER ??
Restaurantji Recommends
We walked in to the restaurant and the few people in it immediately told us to leave it was so bad. Chef quit and they were trying to make food we looked at the buffet (all they had) I wouldn't feed the slop to my worst enemy Princess you need to do better and refund the full meal plans that you sold immediately
Was buffet style. Ribs had been hanging out a while and sauce was “crisping “ in chafing dish Penne pasta was hard and crusty We told waiter and pasta was replaced at some point. Not many dessert choices, but cheesecake was very good. Liked that salad was offered with meal. Waiter seemed disappointed we prepaid for our meal and used our voucher. The voucher included a 15% tip, up until this point we had been leaving extra for servers as they were very good, attentive, friendly and had table served meals.
We were staying at the Fairbanks Princess River Lodge and in our room was a Q-code which revealed what was said to be the Edgewater menu. It looked fine so we booked. When we got down to it, it was virtually empty and we were told by the waiter that there was no menu, only a buffet. The buffet was mediocre at best. There was one vegetable choice, mashed potatoes, overcooked, poorly trimmed ribs, bony salmon, and grossly overcooked prime rib. The salad did have very good tomatoes but the Italian dressing was the viscous bottled kind. Dessert offered no fruit or anything but rich, very bland cakes. This turned out to be the one meal on our trip that we wished we had walked out of before we started. We did not return to the Edgewater during the rest of our stay.
Food was not edible, like we actually couldn’t choke it down. Ended up paying $40 a person without taking more than a couple bites per person in hopes of finding something on our plate that we could consume. The website states there is both a buffet and regular menu, this wasn’t the case, only a buffet was available. The restaurant was heavily over staffed, but everyone was standing around on their phones or playing games with serving trays. The buffet serve-ware was crusty and covered with old caked on food. The food itself looked like leftovers that had been sitting out in the sun for several days, many items were dangerously lukewarm likely to give you food poisoning. Even the soda was flat. We ended up ordering a pizza from DoorDash and sat in the outdoor patio instead. Highly recommend grabbing an Uber and eating offsite if you are stuck at this property for a land tour.
Beautiful location that's the most positive thing I can say. About 3 other families eating inside when we came in. We ordered to cocktails then picked our way through the buffet and finished our plates BEFORE our drinks arrived. The buffet main course food was mediocre not worth the $35 price tag. Rolls and desserts were for the most part stale, something dark brown unrecognizable, and dried out, day old consistency; non labeled.Definitely not Princess quality.