The service is ALWAYS very friendly!I always get the same tuxedo mocha and breakfast burrito, and my only complaint is that about 15% of the time the coffee isn't hot enough. The burrito quality is sometimes inconsistent.Still a loyal customer though.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Breakfast Burritos
Houston Grass Station
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito with Everything
Arctic Builders
Under staffed and underpaid. They spent 45 minutes waiting for food. My order was completely wrong. I could not eat my lunch and had to go without food for the day.
Food: 2
Service: 1
Madeline F.
All around ok. But however I was charged for the wrong order and my original total should have been 15-17$ and I ended up paying 24$ (not including the tip I always tip 25% at least). I don't care so much about the money but however when I reached out to company they never got back to me after a few messages back and forth. So I don't get my money back. I just don't want to support a company that doesn't care about consumers and when they are in the wrong.i have also heard other people say they had the same experience. I'm really young and 9$ really does make a difference when it comes to gas and things when you are only 16. It just sucks seeing this from a local business:(
Maya V.
Don't go unless you like a big mound of ice in your drinks even when you ask for light ice. Overall it's pretty okay.
Noah Chappel
Very great customer service from the employees who work here. I'm impressed and much better service and attitude then most coffee huts here in town. 1st choice over any place in town. Thank youu! If I could rate more then 5 stars I would. (:
Atmosphere: 5
Food: 5
Service: 5
Kyle R
Best coffee shop in Fairbanks. Always friendly and the food/ drinks are consistently of great quality.
Hattteeee hate to post this but I’m so disappointed and would love to talk to the owner about this issue.During school Year before summer we went to this coffee hut 5 days a week for smoothie bowls. But over summer, 10/12 times we went were….But my last stop there was the most Disappointing to say the least.I know they add tips to the card, and charge you before you get your items.. but I was charged full price over 40 dollars for a few smoothie bowls added the tip on... Then- was told “we are restocking currently, and are out of xyz flavors” which were all in my smoothies so.. I always try to be as easy going and accommodating as possible.. I said do whatever you think will make it taste best given what you got. So I switched to bowls that had more of the items they had in stock (before they started anything)I waited a long time, then was told they made them wrong and were remaking them. I said ok and rolled window up and waited more.Then I was informed they were out of fresh fruit, and used the last few blueberries on one of our bowls so they would “load you up on other toppings” which they indeed did NOT do except the chia seeds which made it way worse some how.Then they still gave me the wrong bowls and awkwardly said sorry didn’t know if you wanted them remade or not…. So I took the bowls and was not rude or anything was just… pretty shocked. Until we tasted them…. They were absolutely awful. We used to spend 900+ a week on smoothie bowls and ate them literally every day after school with my boys while we talk about their day. Whatever I was served was not up to the quality we used expect from this coffee hut. But unfortunately it seems to be the new normal. The smoothie base tasted like water, it was barely full, no fruit on top, and skimpy toppings.They were busy as heck, just after middle/ high school had gotten out with multiple cars and kids standing in line, but charging full price then giving a product that is FAR below the standard, is pretty lame. Especially after asking for a tip before letting me know the situation.I’d love to talk to the owner / manager and hear plans to fix the issues that have been pretty consistent since like early June.
Patrick Stone
Meh.Asked for hot coffee. Got cold.Took forever to get. Tiki Tok girls too busy with other things I guess.
I went to Glacier Grind expecting a high quality experience… ended up disappointed. My 16oz iced coffee had about 6oz of coffee and 95% ice. Plus the fact that you announce the tip out loud to your barista is pretty awkward.
Sicario
This is the worst drive thru coffee place I’ve been so far. They take forever for the line to move, I do not understand why they take so long. Go somewhere else, there are other coffee places.
Caroline D.
I like the menu and all the options!! I have yet to try the smoothie bowls (im gluten free) and i would love to see the option for a gluten free wrap! I wouldnt recommend the white coffee, buttt that being said i just had an iced sugar free caramel oatmilk latte that was to DIE for- my favorite ive had here in fairbanks :) very cute coffee hut and good location
Jordan “Jordana” Cipriano
So good! Wish they posted their nutrition facts but staff always friendly and food always delicious and fresh! Please get the garlic wraps, I love them! :-)
The service is ALWAYS very friendly!I always get the same tuxedo mocha and breakfast burrito, and my only complaint is that about 15% of the time the coffee isn't hot enough. The burrito quality is sometimes inconsistent.Still a loyal customer though.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Breakfast Burritos
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito with Everything
Under staffed and underpaid. They spent 45 minutes waiting for food. My order was completely wrong. I could not eat my lunch and had to go without food for the day.
Food: 2
Service: 1
All around ok. But however I was charged for the wrong order and my original total should have been 15-17$ and I ended up paying 24$ (not including the tip I always tip 25% at least). I don't care so much about the money but however when I reached out to company they never got back to me after a few messages back and forth. So I don't get my money back. I just don't want to support a company that doesn't care about consumers and when they are in the wrong.i have also heard other people say they had the same experience. I'm really young and 9$ really does make a difference when it comes to gas and things when you are only 16. It just sucks seeing this from a local business:(
Don't go unless you like a big mound of ice in your drinks even when you ask for light ice. Overall it's pretty okay.
Very great customer service from the employees who work here. I'm impressed and much better service and attitude then most coffee huts here in town. 1st choice over any place in town. Thank youu! If I could rate more then 5 stars I would. (:
Atmosphere: 5
Food: 5
Service: 5
Best coffee shop in Fairbanks. Always friendly and the food/ drinks are consistently of great quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Breakfast Burrito, Breakfast Burritos, Breakfast Burrito with Everything, Wraps, Sandwiches
Hattteeee hate to post this but I’m so disappointed and would love to talk to the owner about this issue.During school Year before summer we went to this coffee hut 5 days a week for smoothie bowls. But over summer, 10/12 times we went were….But my last stop there was the most Disappointing to say the least.I know they add tips to the card, and charge you before you get your items.. but I was charged full price over 40 dollars for a few smoothie bowls added the tip on... Then- was told “we are restocking currently, and are out of xyz flavors” which were all in my smoothies so.. I always try to be as easy going and accommodating as possible.. I said do whatever you think will make it taste best given what you got. So I switched to bowls that had more of the items they had in stock (before they started anything)I waited a long time, then was told they made them wrong and were remaking them. I said ok and rolled window up and waited more.Then I was informed they were out of fresh fruit, and used the last few blueberries on one of our bowls so they would “load you up on other toppings” which they indeed did NOT do except the chia seeds which made it way worse some how.Then they still gave me the wrong bowls and awkwardly said sorry didn’t know if you wanted them remade or not…. So I took the bowls and was not rude or anything was just… pretty shocked. Until we tasted them…. They were absolutely awful. We used to spend 900+ a week on smoothie bowls and ate them literally every day after school with my boys while we talk about their day. Whatever I was served was not up to the quality we used expect from this coffee hut. But unfortunately it seems to be the new normal. The smoothie base tasted like water, it was barely full, no fruit on top, and skimpy toppings.They were busy as heck, just after middle/ high school had gotten out with multiple cars and kids standing in line, but charging full price then giving a product that is FAR below the standard, is pretty lame. Especially after asking for a tip before letting me know the situation.I’d love to talk to the owner / manager and hear plans to fix the issues that have been pretty consistent since like early June.
Meh.Asked for hot coffee. Got cold.Took forever to get. Tiki Tok girls too busy with other things I guess.
Atmosphere: 2
Food: 2
Service: 2
Great mocha. Not overly sweet. Stellar
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very fast and friendly. Drinks were perfect!
Atmosphere: 5
Food: 5
Service: 5
I went to Glacier Grind expecting a high quality experience… ended up disappointed. My 16oz iced coffee had about 6oz of coffee and 95% ice. Plus the fact that you announce the tip out loud to your barista is pretty awkward.
This is the worst drive thru coffee place I’ve been so far. They take forever for the line to move, I do not understand why they take so long. Go somewhere else, there are other coffee places.
I like the menu and all the options!! I have yet to try the smoothie bowls (im gluten free) and i would love to see the option for a gluten free wrap! I wouldnt recommend the white coffee, buttt that being said i just had an iced sugar free caramel oatmilk latte that was to DIE for- my favorite ive had here in fairbanks :) very cute coffee hut and good location
So good! Wish they posted their nutrition facts but staff always friendly and food always delicious and fresh! Please get the garlic wraps, I love them! :-)