McDonald's
449 Harold Bentley Ave, Fairbanks
(907) 451-0770
Recent Reviews
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staff was rude and it took 40 minutes to receive 2 Egg Mcmuffins. not worth visiting whatsoever.
Atmosphere: 1
Food: 3
Service: 1
We went through the drive in. Which was a little tight.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
Service is horrible even by the low standards common in fast food. Treat you like an inconvenience after trying to ignore you. Leadership doesn’t care about mistakes made or apologize just “here you go” and walk away. Worst of the McDonalds in town and finally gave up on it.
Atmosphere: 1
Service: 1
Fries were cold and disgusting and cookies were do hard you couldn't eat them!!!
Food: 1
Service: 3
They never open on time, supposedly they are open 24/7 yet between 5-6am they are never open on time. They leave the phone off the hook so you can’t call or get through and I have lost count how many times they forget to give you a complete order. Do better!!!
Atmosphere: 2
Food: 2
Service: 2
McDonald's on the Johansen expressway is always good. The one in North Pole is another matter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Dr Pepper, Crispy Chicken Sandwich, French Fries
Food is cold..
Atmosphere: 3
Food: 2
Service: 4
They have a night manager there that Is extremely rude. They actually told me I couldn't use my coupon I earned for completing a survey because she said I didn't purchase anything on the recept . Mcdonalds fully aware of my transaction , and they offered the option for me to fill out the survey based on my experience the day of the receipt. By the way, i used rewards and got a free cone, thats why she said i didnt buy anything.. Funny thing was ii did , they did it on separate transactions. She also refused to give me her name when I asked for it and she mocked me with other employees. If u don't want to accept coupons, maybe u shouldn't hand them out. This is a classic negative Nancy who actually enjoys being nasty to others and telling you everyone no, instead of smiling and being a caring understandable manager she exploits her position and brings miserable negative experinces . The very last type of person u would want having the power to do what ever they want without any supervision or repercussions.
Atmosphere: 1
Food: 4
Service: 1
Food is never fresh & staff are rude. Save yourself the time & go to another location.
Atmosphere: 2
Food: 1
Service: 1
Took 58 minutes to get our food and the workers were rude
Restaurantji Recommends
Service is fast and friendly.
Atmosphere: 3
Food: 3
Service: 5
Dirty tables, no ice in either machine, no one checking the lobby/counter, food took forever, at least three people on break, food was semi cold. Guess every McDonald’s is the same no matter what state.
Atmosphere: 2
Food: 3
Service: 1
Not even trying to be negative. But the manager Rob, is insanely unprofessional. It took the smallest inconvenience, to make him start giving attitude. Guy is probably on the brink of retirement and doesn’t care but i can only imagine what his employees under him think if that’s how he resolves customer service issues.
Atmosphere: 2
Food: 2
Service: 1
Today's visit was alot better than yesterdays visit, a lot better we had to wait for fresh hash browns and the lady brought out food right out to my car. .
Atmosphere: 5
Food: 5
Service: 5
Workers are a bit slow. This sure looks up to code (not). Please fix. This is a hazard.
Atmosphere: 3
Food: 3
Service: 3
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