Papa Johns Pizza

Ordered a pizza and put no mozzarella then paid extra to have them put the seasoned cheddar on instead. The pizza showed with no cheese at all. when trying to call the store to get it fixed, the manager has stopped phone calls to the store. We had to put our own cheese on and put it in the oven. They also didn't put in the 4 cheese cups I ordered, If I could post pictures I would. never ordering from this place again.

Food: 1

Service: 1

The pizza was good. The dude we spoke with at the central number kept trying to push more items on me to order. To the point I handed the phone over to my wife and said we will get pizza somewhere else. She handled the rest of it. The staff inside Papa John’s was good. Wish we could’ve dialed them directly.

Food: 5

Service: 2

I wish I could give zero stars. Not the first time our order was wrong. They put bacon all over my veggie pizza… and then everytime they connect me to the manager, it rings twice and then they hang up the phone. Not cool and id like my money back… thx

Atmosphere: 1

Food: 1

Service: 1

I had bad food but I see some on the reviews looks good so whoever cooks on those days needs to work every day needs a raise and fire the ones who worked on my day 😂😂

I think they are usually always great! The staff always have a great attitude! Our family have ordered a lot from them

Don't order from here. Their phones don't work, and the delivery guy got here with the wrong Pizza and said he'd be back and never came back. I called 10 times and got customer support in the back and they kept trying to send me to the front desk and it hung up every time. We got a coupon for a free pizza because they messed up in the past and so we decided to give them one last chance, they failed yet again and we will never be ordering from the again.

Atmosphere: 1

Food: 1

Service: 1

Very poor experience. Incorrect order received. Wings had no sauce, pizza crust was incorrect. Went back to get it fixed and everyone has a headphone in their ears with terrible attitudes. Retraining is a must. Do better management.

Atmosphere: 1

Food: 1

Service: 1

I was really disappointed of how the pizza looked and tasted.

Food: 1

Never received my order and it’s impossible to get ahold of anyone at the store.

I’ve been attempting to eat from this papa Johns for a little over 3 years now. If you use the app and only do carry out orders you’ll be fine. But if you ever use delivery you’re taking your money and food into your own hands. They will not, I repeat will not answer the phones in 3 years I’ve maybe gotten them to answer their phones a handful of times. I only order from them for its convenience but I’m finally at the point where I’ve lost enough money from ordering food that never shows up and not being able to contact the store which is INSANE!!!! After 3 years I still cannot reach the store by phone 80% of the time. All I would need to do is cancel the order but I’m stuck with money out of the bank and food that never arrives.

Got order wrong, was late, charged for stuffed crust and did not receive it. Not acceptable

Food: 1

Service: 1

They don't answer the phone when you call for a manager so you have to call in a new order to get in touch with an employee. They take entirely too long to fulfill orders. Their drivers are rude and just expect tips and hold your food ransom until you sign the receipt. To add to this, the in-store experience is basically watching their employees prepare your food barehanded. Which I'm sure is completely sanitary. If you want cold food and rude customer service, then Fort Wainwright Papa John's is the store for you.

Atmosphere: 1

Food: 2

Service: 1

Marissa and her team working overtime on Father's Day weekend - dealing with call outs and they still had a professional attitude and were kind during all the stress. Thank you!

If you want to wait 2+ hours for your food then order it here.

Atmosphere: 1

Food: 1

Service: 1

They should change the crew or closet, 2.5 hour for my delivery get my order, dissapoint

Atmosphere: 1

Food: 1

Service: 1