Subway
514 Old Steese Hwy, Fairbanks
(907) 456-8686
Recent Reviews
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I was a min late before the store closed and the owner complely refused service. Not customer friendly at all
Atmosphere: 1
Food: 1
Service: 1
Clean subway, the subs were made quickly. The quality of food was excellent.
Atmosphere: 5
Food: 5
Service: 5
Had great customer service today and The Outlaw Sandwhich was fantastic today!
Atmosphere: 5
Food: 5
Service: 5
Really hard understanding why I placed on online order almost an hour before I planned to come in only to stand there and waste me lunch hr waiting on food
Atmosphere: 1
Food: 1
Service: 1
Literally the worst customer service ever. So the guy that helped us had a super curly fro never got his name but here is the problem.
I ordered two of the exact same foot longs plans because I'm sharing with my daughter we asked him to go ahead and cut it in half so we could get different veggies and the literally difference was I got cucumbers and she didn't.
I have ordered this sandwich multiple times and just asked them out some veggies on only half the sandwich because my daughter doesn't like them. In the beginning of the order I explained to him that hat I was doing so that we would be charged for two foot longs instead of one foot long and two 6 inches. He never said that it couldn't be done even after.
The. Proceeded to charge me what he wanted when I asked for it to be refunded he told me no they don't do that if we get different veggies:
That was the first issue the second being my daughter politely asked him for the restroom key said thank u and the man never even acknowledged her speak handed her the key and never said a word.
The attitude we got from him was disrespectful and just blatantly rude.
This type of service is disgusting and unnecessary if you hate your job that much find one that doesn't involve customer service!
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Subway Club
I usually get a good meal but was totally disappointed in the WalMart subway. I ordered 5 sandwiches and all 5sandwiches were uneatable, the bread was over toasted. Just a very poor meal
Atmosphere: 1
Food: 1
Service: 1
Bad customer service. Employees need to be taught to be positive.
Atmosphere: 1
Food: 2
Service: 1
The stuff is unbelievably terrible here. They looked upset and cut me off rudely without letting e finish my question.
Clean and fast.
I love their cheese steak with pepper jack, all the veggies and chipotle sauce. It's a habit! Consistent. Tasty. Fresh. Hard to beat that. The staff handled a difficult customer so expertly that hardly anyone even noticed: kudos! Nice work!
Restaurantji Recommends
Our sandwich had bad lettuce on it spoiled it. This was the Subway off the old steese
Walked in at 4PM in 07/20/20
No staff wore masks. I’ll not be eating here until that changes. You need to protect their customers from an infected employee.
My go-to for lunches... fast, friendly service!
The brand new guy on old Steese is killing smalls.
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