Alaska Home Pack

Arrived in perfect (frozen) condition and looking forward to eating tonight!

My mom was totally impressed with the packing and quality of her seafood gift order. Having been burned in the past with mailorder foods, your company is definitely at the head of the pack. Thank you!

They was a delay in shipping due to the weather in AK which was definitely out of the control of the fish company. My emails were promptly responded to by courteous and customer-focused representatives of the company. They were very interested in making sure I was fully informed on the situation and I truly appreciate their efforts! Keep up the great work! Ps - I haven’t had any of the fish yet, so I can’t rate the product. However, it looks great!

They was a delay in shipping due to the weather in AK which was definitely out of the control of the fish company. My emails were promptly responded to by courteous and customer-focused representatives of the company. They were very interested in making sure I was fully informed on the situation and I truly appreciate their efforts! Keep up the great work! Ps - I haven’t had any of the fish yet, so I can’t rate the product. However, it looks great!

As always a great experience

I love AK homepack! I have been getting fresh fish from them for several years. It is always fresh, good quality with great recipes included.

(Edited after Customer Service contacted me). I want to give them five stars, I really really do. The fish was *amazing*, delicious, melted in our mouths, and in a perfect world would mean 10 out of 5. However, their customer service is nonexistent. I took away a star for each time Customer Service ignored me, the most egregious being the occasion the package was half melted/thawed—and we had to eat fish breakfast lunch and dinner three days—that or throw it into the bin. I even *called* and was told to “send an email” which are ignored. Absolutely, utterly, 3 out of 3, ignored my attempts to right the problem.We will very likely change to another subscription service, depending on how this latest fiasco is resolved. IF it is resolved.Okay, here’s the addendum. Unsure why emails went unanswered, but a human being — a very sweet one — did reach out and worked with us to make everything right. I was ultimately satisfied, and we’ll keep our subscription. I mean, the fish is, like, 12 out of 10, sushi-grade, obsession-worthy.

I love AK homepack! I have been getting fresh fish from them for several years. It is always fresh, good quality with great recipes included.

Fast service easy website and the food is super fresh thanks bon appetit

Fresh and nice cuts of seafood. I like the prepaid shipping box to send back too. Would love to see an option where you can exchange seafood options in a pack to something else if wanted. Say you want crab instead of shrimp or something like that even if there is a difference to pay. Just a suggestion.

This was a gift for someone who loves smoked fish, and I knew she was going to love your product. It is sooo good!!

Everything arrived fabulously! The crab looks amazing and will be eaten for Valentines Day tomorrow. Can’t wait to try the other fish in our box

I’m a repeat customer. After visiting Alaska and going out to fish for halibut, I love that we can continue to enjoy the delicious fish and fun memories. Great service. Fast delivery.

Products arrived in perfect condition and frozen solid. The recipients were beyond delighted.

My order was delayed by issues with the carrier. AHP was responsive and replaced the shipment with no problem. My freezer happened to die and they even held onto my order until I was ready to receive it with a new freezer. In addition, I was happy with the variety I was able to get in my single box and the portions of fish.