We ordered our pizza tonight and the man on the phone was acting like we were inconveniencing him. Just rude! When he would ask Sam to repeat what he said, he would sigh and respond with a rude tone. Very unprofessional! Then we received a burn but cold pizza!! Every bite is crunchy and hard to eat. I normally have a great experience from them but not tonight.
Atmosphere: 1
Food: 1
Service: 1
Angelia Lynn
We ordered our pizza tonight and the man on the phone named Mitch D was acting like we were inconveniencing him. Just rude! When he would ask Sam to repeat what he said, he would sigh and respond with a rude tone. Very unprofessional! Then we received a burn but cold pizza!! Every bite is crunchy and hard to eat. I normally have a great experience from them but not tonight.
G Lee
Updated 2024.02.04 This location appears to be more spacious than the downtown location. The atmosphere is somewhat noisy due to the game machines located on the same level. The place was fairly dirty as the patrons are not tidy, not picking up after themselves, leaving the place in need of constantly being cleaned. The staff does not promptly keep the place clean, nor provide correct information.The pizza pricing is somewhat confusing and probably done on purpose. There's pricing for the basic plain, build your own, and separate pricing for their specialty pizzas. Beware that their pricing escalates fast as the pizza size increases. They charge a dollar for a pizza box to go, add-on charge of USD 0.60 for a credit card charge, coffee is USD 0.50, free bag of popcorn. Sandwiches and a salad bar is available. Mondays-Fridays 1100-1400 hours, all you can eat 2 topping pizza including soda is USD 12.99 plus tax. On February 9 is national pizza day, pepperoni and cheese pizza USD 4.99 limit 3 dine-in or pickup only.We ordered their specialty pizza garlic veggie supreme plus sausage. It wasn't very long before our order was ready. The crust was thin and soggy. We didn't taste any garlic, there was black olives, green onions, artichoke heart, and added sausage. We didn't care for the black olives, so next time ordering build your own pizza would make more sense.
Atmosphere: 2
Food: 3
Service: 2
Lucas Meyers
Great for kids and
Atmosphere: 3
Food: 4
Service: 5
Sean O'Brien
Pizza prices have gotten ridiculous. I just paid nearly $70, with a modest tip, for a 19” (family size) garlic chicken pizza which I didn’t realize until pizza was delivered. The person taking my order by phone neglected to give the price. I probably wouldn’t have ordered it had I known. I’ll check prices before ordering next time. ☹️
Atmosphere: 3
Food: 2
Service: 3
Sean O.
Good pizza but prices are ridiculous! With a modest tip we just paid nearly $70 for a 19" garlic chicken pizza. The person who I spoke with to place the order over the phone neglected to give me the price so I didn't find out until delivery. That will be the last pizza I get from there. I've been a loyal fan for decades but that's now changed. Similar pizza at competition is A LOT less.
Aaron Gartrell
Awesome
Atmosphere: 5
Food: 5
Service: 5
Timothy Gladden
Downtown location is good but valley pizzas are
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza
Bruce M.
Noisy with kids partying everywhere, which I guess is the point. Pizza's tasty: ordered Deluxe and Cheese: good flavor, decent sauce, the Deluxe tastes fresh and uses very good combo of ingredients.
Ryan S.
I'm really getting tired of the horrendous customer service at Bullwinkles. It's absolutely unacceptable. Waiting almost two hours for a pizza to be delivered, only to find out when you call back about it, that they never entered the order in the first place. And when you speak to the exact person that took your order, they "don't remember taking your order" even though you can quote the entire conversation back to them verbatim. Then they hang up on you when you ask to speak to a supervisor!THIS IS NOT CUSTOMER SERVICE!!The quality of pizza has degraded severely over the years. Us locals are doing are best to keep local businesses going by frequenting these establishments. But you can't afford to keep treating customers this way! Eventually you lose us as customers when the product is not good enough to compensate for horrendous customer service. The included pic is what they finally delivered after three hours and everything they put us through.
I'm really getting tired of the horrendous customer service at Bullwinkles. It's absolutely unacceptable. Waiting almost two hours for a pizza to be delivered from the valley location, only to find out when you call back about it, that they never entered the order in the first place. And when you speak to the exact person that took your order, they "don't remember taking your order" even though you can quote the entire conversation back to them verbatim. Then they hang up on you when you ask to speak to a supervisor!THIS IS NOT CUSTOMER SERVICE!!The quality of pizza has degraded severely over the years. Us locals are doing are best to keep local businesses going by frequenting these establishments. But you can't afford to keep treating customers this way! Eventually you lose us as customers when the product is not good enough to compensate for horrendous customer service. The included pic is what they finally delivered after three hours and everything they put us through.
Patrick C.
Sooo gooood piizzaaaaaa. It's a dense thin crust like no other! And they cover the entire pizza with yer toppings. My fave is pepperoni pineapple try it out bish
BOBBY BOOTAYNE
We walked in, and every table was empty, but dirty! We had to clear and clean our own table before we could sit down! The pizza was awesome, so there is that ?❤️
Atmosphere: 4
Food: 5
Service: 2
JBMtShasta
Pizza was hot and tasty with good ingredients. Was going to get a salad but you could have stirred the lettuce they were so slimy.
Chris C.
So if you're starving and the cruise ships have overloaded all the good eating places and there's no other choices... then still avoid this place. They're rude to start with. But it's the food you're more interested in. Well if you like tasteless cardboard thin pizza, then this is the place. Sauce out of a can with no taste. They do add lots of tasteless toppings. And did I mention rude?
We ordered our pizza tonight and the man on the phone was acting like we were inconveniencing him. Just rude! When he would ask Sam to repeat what he said, he would sigh and respond with a rude tone. Very unprofessional! Then we received a burn but cold pizza!! Every bite is crunchy and hard to eat. I normally have a great experience from them but not tonight.
Atmosphere: 1
Food: 1
Service: 1
We ordered our pizza tonight and the man on the phone named Mitch D was acting like we were inconveniencing him. Just rude! When he would ask Sam to repeat what he said, he would sigh and respond with a rude tone. Very unprofessional! Then we received a burn but cold pizza!! Every bite is crunchy and hard to eat. I normally have a great experience from them but not tonight.
Updated 2024.02.04 This location appears to be more spacious than the downtown location. The atmosphere is somewhat noisy due to the game machines located on the same level. The place was fairly dirty as the patrons are not tidy, not picking up after themselves, leaving the place in need of constantly being cleaned. The staff does not promptly keep the place clean, nor provide correct information.The pizza pricing is somewhat confusing and probably done on purpose. There's pricing for the basic plain, build your own, and separate pricing for their specialty pizzas. Beware that their pricing escalates fast as the pizza size increases. They charge a dollar for a pizza box to go, add-on charge of USD 0.60 for a credit card charge, coffee is USD 0.50, free bag of popcorn. Sandwiches and a salad bar is available. Mondays-Fridays 1100-1400 hours, all you can eat 2 topping pizza including soda is USD 12.99 plus tax. On February 9 is national pizza day, pepperoni and cheese pizza USD 4.99 limit 3 dine-in or pickup only.We ordered their specialty pizza garlic veggie supreme plus sausage. It wasn't very long before our order was ready. The crust was thin and soggy. We didn't taste any garlic, there was black olives, green onions, artichoke heart, and added sausage. We didn't care for the black olives, so next time ordering build your own pizza would make more sense.
Atmosphere: 2
Food: 3
Service: 2
Great for kids and
Atmosphere: 3
Food: 4
Service: 5
Pizza prices have gotten ridiculous. I just paid nearly $70, with a modest tip, for a 19” (family size) garlic chicken pizza which I didn’t realize until pizza was delivered. The person taking my order by phone neglected to give the price. I probably wouldn’t have ordered it had I known. I’ll check prices before ordering next time. ☹️
Atmosphere: 3
Food: 2
Service: 3
Good pizza but prices are ridiculous! With a modest tip we just paid nearly $70 for a 19" garlic chicken pizza. The person who I spoke with to place the order over the phone neglected to give me the price so I didn't find out until delivery. That will be the last pizza I get from there. I've been a loyal fan for decades but that's now changed. Similar pizza at competition is A LOT less.
Awesome
Atmosphere: 5
Food: 5
Service: 5
Downtown location is good but valley pizzas are
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza
Noisy with kids partying everywhere, which I guess is the point. Pizza's tasty: ordered Deluxe and Cheese: good flavor, decent sauce, the Deluxe tastes fresh and uses very good combo of ingredients.
I'm really getting tired of the horrendous customer service at Bullwinkles. It's absolutely unacceptable. Waiting almost two hours for a pizza to be delivered, only to find out when you call back about it, that they never entered the order in the first place. And when you speak to the exact person that took your order, they "don't remember taking your order" even though you can quote the entire conversation back to them verbatim. Then they hang up on you when you ask to speak to a supervisor!THIS IS NOT CUSTOMER SERVICE!!The quality of pizza has degraded severely over the years. Us locals are doing are best to keep local businesses going by frequenting these establishments. But you can't afford to keep treating customers this way! Eventually you lose us as customers when the product is not good enough to compensate for horrendous customer service. The included pic is what they finally delivered after three hours and everything they put us through.
Food: 1
Service: 1
Restaurantji Recommends
I'm really getting tired of the horrendous customer service at Bullwinkles. It's absolutely unacceptable. Waiting almost two hours for a pizza to be delivered from the valley location, only to find out when you call back about it, that they never entered the order in the first place. And when you speak to the exact person that took your order, they "don't remember taking your order" even though you can quote the entire conversation back to them verbatim. Then they hang up on you when you ask to speak to a supervisor!THIS IS NOT CUSTOMER SERVICE!!The quality of pizza has degraded severely over the years. Us locals are doing are best to keep local businesses going by frequenting these establishments. But you can't afford to keep treating customers this way! Eventually you lose us as customers when the product is not good enough to compensate for horrendous customer service. The included pic is what they finally delivered after three hours and everything they put us through.
Sooo gooood piizzaaaaaa. It's a dense thin crust like no other! And they cover the entire pizza with yer toppings. My fave is pepperoni pineapple try it out bish
We walked in, and every table was empty, but dirty! We had to clear and clean our own table before we could sit down! The pizza was awesome, so there is that ?❤️
Atmosphere: 4
Food: 5
Service: 2
Pizza was hot and tasty with good ingredients. Was going to get a salad but you could have stirred the lettuce they were so slimy.
So if you're starving and the cruise ships have overloaded all the good eating places and there's no other choices... then still avoid this place. They're rude to start with. But it's the food you're more interested in. Well if you like tasteless cardboard thin pizza, then this is the place. Sauce out of a can with no taste. They do add lots of tasteless toppings. And did I mention rude?