This business is Not customer friendly. When I asked where the restroom was the employee said it was closed. I asked where do the employees use the restroom. He said, didn't say it was broken, it's closed. Fellow tourists and travelers be aware.
O3588ZIpats
I ran in here for coffee before going to the airport. The display case was mostly empty. This is without a doubt the slowest service I’ve ever had for coffee anywhere, anytime. The clerk attending the register hustled, but the barista was too busy texting, looking at the ceiling an chatting with the folks in the back to get orders done. Once they were done, he simply set them on the counter without specifying what they were so several of us waited while our already made drinks cooled. The silver lining is that the coffee was good but it wasn’t worth waiting 25 minutes for a latte.
Usia2014
Every time we’re in Juneau visiting with a cruise ship, we come here for coffee, pastries and to connect to free wifi.
Chet's A
We were only at the drive through location by the airport and did a walk up and order. Nice and friendly staff and quick to have our orders done, plus tasty. Good coffee and mocha! Will be back some day!
Chet B.
Food and coffee / mochas were great! Service was fast! Not a sit down place, this is a drive through or in our case a walk up to the window and order and receive! Love the small town vibe! Will be back again for a great mocha!
Essie Bu
Latte and mochas didn't have that coffee flavor profile and is too sweet for me. Ordered an iced drink, got it blended. They asked me if I wanted whipped cream, i said no; still got the whipped cream anyway and there was no one else in line when this happened.
Danielle McCullough
The girls here are always so so nice. And the coffee is delicious!
Danielle Gross
The girls here are always so so nice. And the coffee is delicious!
Adam O
I grabbed coffee a few times just in the last week. The customer service here has been awesome and my dog always gets a treat too!
I had a yummy white chocolate chilachino with a shot of heaven. I highly recommend if you're in the mood for something sweet!
Teresa Vaughan
I can't say enough about Heritage! Being from down south, I'm always looking forward to treating myself when I come up & never have been disappointed: hot, cold, beans... it's all good!
nestor oliveras
By far the best hot chocolate you can get in town . Service is excellent and friendly.
Coffee
This business is Not customer friendly. When I asked where the restroom was the employee said it was closed. I asked where do the employees use the restroom. He said, didn't say it was broken, it's closed. Fellow tourists and travelers be aware.
I ran in here for coffee before going to the airport. The display case was mostly empty. This is without a doubt the slowest service I’ve ever had for coffee anywhere, anytime. The clerk attending the register hustled, but the barista was too busy texting, looking at the ceiling an chatting with the folks in the back to get orders done. Once they were done, he simply set them on the counter without specifying what they were so several of us waited while our already made drinks cooled. The silver lining is that the coffee was good but it wasn’t worth waiting 25 minutes for a latte.
Every time we’re in Juneau visiting with a cruise ship, we come here for coffee, pastries and to connect to free wifi.
We were only at the drive through location by the airport and did a walk up and order. Nice and friendly staff and quick to have our orders done, plus tasty. Good coffee and mocha! Will be back some day!
Food and coffee / mochas were great! Service was fast! Not a sit down place, this is a drive through or in our case a walk up to the window and order and receive! Love the small town vibe! Will be back again for a great mocha!
Latte and mochas didn't have that coffee flavor profile and is too sweet for me. Ordered an iced drink, got it blended. They asked me if I wanted whipped cream, i said no; still got the whipped cream anyway and there was no one else in line when this happened.
The girls here are always so so nice. And the coffee is delicious!
The girls here are always so so nice. And the coffee is delicious!
I grabbed coffee a few times just in the last week. The customer service here has been awesome and my dog always gets a treat too!
Restaurantji Recommends
Best coffee
Best Coffee and customer service hands down
I had a yummy white chocolate chilachino with a shot of heaven. I highly recommend if you're in the mood for something sweet!
I can't say enough about Heritage! Being from down south, I'm always looking forward to treating myself when I come up & never have been disappointed: hot, cold, beans... it's all good!
By far the best hot chocolate you can get in town . Service is excellent and friendly.