McDonald's

2285 Trout St, Juneau
(907) 789-4653

Recent Reviews

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Tom Elwood

Very clean location. Staff are young, but seem well managed.

Atmosphere: 5

Food: 5

Service: 5

Vaughn Wallace

The service was fast and efficient, a good team was working on my trip through...

Atmosphere: 4

Food: 4

Service: 5

Awais Akram

Hello sir! I am looking to talk to you about something important. But I wasn't able to find your Email address. Can you please provide your email address so I can get in touch with you

Atmosphere: 5

Food: 5

Service: 5

Stephen Cox

All they do is pick fights with customers and with delivery people.

Edwin Omar

Delina was the best drive thru cashier ever

Atmosphere: 5

Food: 5

Service: 5

Christian

Shoutout Delina for being a cool human being and treating the customers right! She needs a RAISE ASAP!!!

Atmosphere: 1

Food: 4

Service: 5

Rex Pippenger

It was very clean, and the morning manager was super friendly. If you're from a cruise ship, it's right on the way to Mendenhal Glacier.

Joe Clark

I am leaving a review for the Juneau Alaska McDonald’s store number 6123.
I always look forward to eating at McDonald’s because you make a good hamburger.
I have purchased a big Mac meal every day for the past three days. Each one of my big Macks Have had the sauce misplaced on the very edge of the burger. Because of this misplacement 3/4’s of my burgers have been extremely dry.
When you finally get to the edge where the sauce is located there is so much sauce that it spills over and makes a big mess requiring way more than just two napkins.
Could you please address this issue. Thanks very much.

Food: 2

Service: 2

Kailey Ruth

Waited an hour and 30 mins (my receipt said 10pm and I got my food at 11:32pm) for old tasting food. Genuinely the worst McDonald’s experience I have EVER had. Was supposed to be a quick dinner before catching an early flight but food was borderline inedible and the wait was so long that it wasn’t even worth it to say anything else (I wasn’t the only one waiting). And to top it off…. MY BIG MAC WAS MISSING A PATTY 🫩 I think there was 1 guy back there that knew what he was doing. He looked defeated.

Atmosphere: 1

Food: 1

Service: 1

Staci Smeal

The workers were rude.

Atmosphere: 1

Food: 1

Service: 1

Frank Bellipanni

Does anyone smile anymore.

Atmosphere: 2

Food: 3

Service: 3

Kathe Alaska

Vanilla cone!

Food: 5

Service: 5

Penny Jarrett

I have been to McDonalds all over the world, and this one in Juneau was the worst. There was a long line at the drive thru, so I went in. There was no one at the counter so I paid for my order on the kiosk machine. As I'm waiting, the girl making french fries and scooping them up, decides to eat a few! No gloves on anyone. After 10 minutes of waiting I look to the screen, and my order number is not there. I feel sorry for the Door Dash people as the food they have already picked up is getting cold. After 20 minutes of waiting and a huge line at the counter of people that want to order (and still no one is there), I finally received my food. Nothing had been replenished at the counter so there were no tops for my drink cup. My favorite are McDonalds French fries, however they were so disappointing, I threw them away. It was definitely not a good experience. They need much better management.

Atmosphere: 1

Food: 2

Service: 1

Kenai Carsin

I want to love McDonald's, but the service is what can bring it down. By the time we get our food, it is already lukewarm, no longer fresh or hot, and my family wasn't all that happy after waiting directly outside the door for 20 minutes just to only get semi-warm food. The fries were too cold to enjoy, as they cool down the fastest and were no longer enjoyable after 2 minutes in the car; the only thing that stayed warm enough to finish was just burgers.

Atmosphere: 4

Food: 3

Service: 3

Brandon Race

Same o food

Atmosphere: 3

Food: 3

Service: 4

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