This used to be a fabulous restaurant. The food has been in steady decline for years. Also, the hours on Google maps are incorrect.
Atmosphere: 4
Food: 3
Service: 5
Merritt Weisinger
I've been to Heen Kahidi at Cape Fox Lodge several times over the years and it was always very good. However, this time (9/15/25) it was not even close to good. In fact, it was pretty bad. The short ribs had a delicious gravy but the ribs were so overcooked as to be inedible. Same with the halibut. We barely ate any of the food and it was a real disappointment as we looked forward to dinner overlooking the town at Cape Fox. The view is superb. I hope this was an anomaly and that the restaurant is really better than this very poor experience. I have no recommendation one way or the other. Merritt Weisinger Sparks, NV
Food: 3
Service: 3
Hunter B.K.
The five star rating is more for the service I received. My server Sean or Shawn, was very attentive and spoke calmy, I appreciated that a lot after a long 24hrs of flight cancelations and redirections in and out of Ketchikan. They answered all the questioned I had, cleared my plates as needed, also checking in often. I started with the tomato bisque and steake tips and both were delicious. I like when food is spiced and flavored well (tomato chunks could be a bit smaller tho, but thats just a personal preference about certain textures). The sauce the steak tips came with was great too! Then for dessert I tried the blueberry halibut -I think that was the fish- salad and it tasted just as delicious with a mix of sweet and savory, a combination I like a lot. Though I only wish there was maybe one more piece of fish. As for the prices all I can say is its Alaska and its tourist season, for the quality of ingredients and flavors I think its a fair trade off. One of the better meals I've had out here from a restaurant. And if you're smart about how you pair your dishes together you can get a lot of satiation out of you experience. Meal cost me about $60 (for one) including two glasses of champagne (not including tip - tip your servers but also businesses need to do better- but that's a debate for later ;). Thanks again Shawn/Sean for your calming and attentive demeanor.
Atmosphere: 4
Food: 4
Service: 5
Ali Gjo
We had a great experience here. Shawn was our server. We ordered the seafood pasta, halibut, crab dip, salads, steak. Everything was good. The atmosphere is nice and overlooks the town.
Atmosphere: 5
Food: 4
Service: 5
Steve Rizzo
Waited almost an hour for breakfast. Had to leave to catch the shuttle to the airport. They offered to send me with a to go box, but ten minutes later, still no food.
Atmosphere: 3
Service: 1
Elliot P
Had brunch here and it was great. Everyone loved their food. It is worth coming here just for the food even if you aren't staying at the hotel.
Not the cheapest but thought was reasonably priced.
Justin McClanahan
I’ve only left a couple of reviews in my life but after my experience at this place I definitely felt inclined to share my experience. Chloe G was my waitress and was one of the worst waitresses I’ve ever had the displeasure of coming into contact with. We had to get up and walk to the front bar 5 different times to refill our coffee because she was too busy sitting there texting and playing on her phone. She didn’t come by a single time to check on us and after waving her down and asking her for jelly for my toast on 3 different occasions I finally went and got it myself. She then had the audacity to come by 20 minutes after we had asked and already finished the whole meal, with a thing of jelly. Still didn’t say a word to us, just laid it on the table and left. Any interaction with Chloe G involved her not saying a word because she was too out of breath to even speak due to being so out of shape. Never said hello, thank you, asked how we were doing, nothing. When it came time to pay she just stood there at the table with her credit card machine and didn’t say a single word. Just stood there heavily breathing until we asked if she’s ready for us to pay. One of the worst hospitality experiences I’ve ever had in a restaurant. I would expect a lot more from a nice hotel/lodge like this. Food also wasn’t prepared properly as ordered, but I knew if I wanted it fixed I’d have to walk back to the kitchen and fix it myself because Chloe G would have taken 30 minutes to even come by the table so I could voice the issue. Oh and to top it all off, she wasn’t even busy. She had to manage my party of 2 and 1 other table of 4. No excuse for the pathetic service and lack of hospitality. Overall food was decent and the views were amazing but I will never be back and will discourage all my friends that stay at this lodge to every come to this resturant.
Atmosphere: 5
Food: 3
Service: 1
Nathan Evans
Absolutely wonderful! Great server was super helpful and checked in with us often. The chowder was SPECTACULAR! Definitely recommend and the French toast and gravy was great too. Made for a wonderful Brunch!
Atmosphere: 5
Food: 5
Service: 5
R Yelton
Wonder service and the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Matt Crandall
I wasn’t going to write a review but a couple days later my friend just brought up me being laughed at so it’s back in my head so here we are.
I’ve been coming here for almost 5 years now, I spend about a quarter of the year in Ketchikan and Heen Kahidi/Cape Fox have always been one of my go to places. Unfortunately after today I won’t be going back and will be spreading the same word to the crews I travel with, who also appreciate this place the same.
Eric asked us what we would like to order, not just drinks, our food; we hadn’t even gotten menus yet. First time I placed an order for menus. You think you’d see we didn’t have menus.
He asked what we’d like to drink after a wait, and my friend placed her order, then he walked away without asking the other 2 of us.
When I ordered a Chardonnay he had no clue what they had, some new system excuse. Mind you they have a toast system but he’s using it as a hard surface to write out order on his notepad. I know the toast worked bc that’s how we paid for our bill on the receipt. Apparently they didn’t even have Chardonnay in the end.
Zero interaction with us after we ordered. No check in on how things were, the 2 bite rule as some call it, could have fixed the issues I had with my tacos.
They’d fill one of our water glasses and ignore the others.
Food was bland but okay for the others. The chicken Caesar wrap my friend had was a ton of lettuce with bits of chicken, dressing, and parmesan cheese; that’s it. Fries were good, I ended up eating what fries she didn’t for lunch.
I had the halibut tacos and seafood chowder. Chowder was really good, I recommend if that’s all you order. Tacos on the other hand had no sauce on them, were overcooked and had canned jalapeños, tomato chunks, and plain lettuce. When I asked if there was any kind of sauce that goes with them they brought sour cream; in all fairness that’s what the menu says. So basically the only thing I tasted was the little bit of sour cream I put on them so only ate half of one bc they were not good at all.
In the end, and the icing on the cake, he saw I had all my food left and asked if I wanted a box. I replied no, it was dry and just wasn’t good at all. He laughed and walked away to print the checks. I’m not exaggerating at all, my 2 friends were laughing at the response too, and the whole ride home. He was talking with a coworker about us, right next to us, something about Navy sub people that come there, which we weren’t. Maybe he’s had some bad experiences with them, but not a good look to complain about other ppl and assume we’re part of a certain group within earshot.
Recommend all to avoid. Horrible service, mediocre/horrible food. They’ve definitely gone downhill and has seemed to go progressively downhill over the past year. Checking out as a prior Cape Fox fan and advocate, never again.
Worst Valentine's Day dinner ever. Bread was good mud pie was good main meal terrible. Rib eye was a poor excuse for a steak. Really thin cut and tuff. Bacon wrapped scallops were over cooked and dry, no lemon or sauce to go with. No baked potato or mashed for an option, just French fries. For $50 a plate for there special it was disappointing. Should have had a over priced burger. Ever sense the big menu change, quality has gone way down to try and cut corners and make more money. Use to be good but last few times eating both breakfast and dinner have been very disappointing. To bad they have to cut corners and serve terrible food in the winter to the locals. When we are there main source of income. Cut corners in the summer with the tourists but not with the locals.
Atmosphere: 5
Food: 1
Service: 4
justin evans
Got the lunch special. Was told it was 2 handmade taquitos with beans and rice. Was served just 1 that was halfway filled with meat and cut in half. Also didn't come with rice. Very disappointing. You wouldn't cut a burger in half and sell it as two burgers.
A single halfway filled taquito, some beans and a single beer ran me over 30 bucks. Absolutely ridiculous. Yall need to get it together.
Beautiful place though. And the bartender was nice. Probably won't return.
Atmosphere: 5
Food: 2
Service: 4
Brandon Woitas
Stopped for lunch on our port day - friendly service and great views. Check Facebook page for daily special - the pork sliders were the special of the day and fantastic! Very flavorful and filling.
Atmosphere: 5
Food: 5
Service: 5
Michelle Emery
I wish I could give zero stars. I was a hostess for a very short time but I quit because of how lazy and extremely rude the staff was to the customers. The only people nice and hardworking were the bartenders. Too bad because they have a beautiful view but the price is high for the quality of service.
Wesley Daniels
I thought the food was tasty but did not like the steep prices. I subbed the seafood chowder for one of my sides--it was so delicious. I was full by the time my main course arrived. I luckily had a refrigerator in my hotel room, so I took leftovers to eat the next day. The Bushwacker Mojito was phenomenal. Maybe consider splitting a main entree and definitely try the seafood chowder. The dining room was quiet for our visit, and the views were amazing! We did walk up a lot of steps from Creek Street. I am not sure if there are other options for transportation during busier times.
This used to be a fabulous restaurant. The food has been in steady decline for years. Also, the hours on Google maps are incorrect.
Atmosphere: 4
Food: 3
Service: 5
I've been to Heen Kahidi at Cape Fox Lodge several times over the years and it was always very good. However, this time (9/15/25) it was not even close to good. In fact, it was pretty bad. The short ribs had a delicious gravy but the ribs were so overcooked as to be inedible. Same with the halibut. We barely ate any of the food and it was a real disappointment as we looked forward to dinner overlooking the town at Cape Fox. The view is superb. I hope this was an anomaly and that the restaurant is really better than this very poor experience. I have no recommendation one way or the other.
Merritt Weisinger
Sparks, NV
Food: 3
Service: 3
The five star rating is more for the service I received. My server Sean or Shawn, was very attentive and spoke calmy, I appreciated that a lot after a long 24hrs of flight cancelations and redirections in and out of Ketchikan. They answered all the questioned I had, cleared my plates as needed, also checking in often. I started with the tomato bisque and steake tips and both were delicious. I like when food is spiced and flavored well (tomato chunks could be a bit smaller tho, but thats just a personal preference about certain textures). The sauce the steak tips came with was great too! Then for dessert I tried the blueberry halibut -I think that was the fish- salad and it tasted just as delicious with a mix of sweet and savory, a combination I like a lot. Though I only wish there was maybe one more piece of fish. As for the prices all I can say is its Alaska and its tourist season, for the quality of ingredients and flavors I think its a fair trade off. One of the better meals I've had out here from a restaurant. And if you're smart about how you pair your dishes together you can get a lot of satiation out of you experience. Meal cost me about $60 (for one) including two glasses of champagne (not including tip - tip your servers but also businesses need to do better- but that's a debate for later ;). Thanks again Shawn/Sean for your calming and attentive demeanor.
Atmosphere: 4
Food: 4
Service: 5
We had a great experience here. Shawn was our server. We ordered the seafood pasta, halibut, crab dip, salads, steak. Everything was good. The atmosphere is nice and overlooks the town.
Atmosphere: 5
Food: 4
Service: 5
Waited almost an hour for breakfast. Had to leave to catch the shuttle to the airport. They offered to send me with a to go box, but ten minutes later, still no food.
Atmosphere: 3
Service: 1
Had brunch here and it was great. Everyone loved their food. It is worth coming here just for the food even if you aren't staying at the hotel.
Not the cheapest but thought was reasonably priced.
I’ve only left a couple of reviews in my life but after my experience at this place I definitely felt inclined to share my experience. Chloe G was my waitress and was one of the worst waitresses I’ve ever had the displeasure of coming into contact with. We had to get up and walk to the front bar 5 different times to refill our coffee because she was too busy sitting there texting and playing on her phone. She didn’t come by a single time to check on us and after waving her down and asking her for jelly for my toast on 3 different occasions I finally went and got it myself. She then had the audacity to come by 20 minutes after we had asked and already finished the whole meal, with a thing of jelly. Still didn’t say a word to us, just laid it on the table and left. Any interaction with Chloe G involved her not saying a word because she was too out of breath to even speak due to being so out of shape. Never said hello, thank you, asked how we were doing, nothing. When it came time to pay she just stood there at the table with her credit card machine and didn’t say a single word. Just stood there heavily breathing until we asked if she’s ready for us to pay. One of the worst hospitality experiences I’ve ever had in a restaurant. I would expect a lot more from a nice hotel/lodge like this. Food also wasn’t prepared properly as ordered, but I knew if I wanted it fixed I’d have to walk back to the kitchen and fix it myself because Chloe G would have taken 30 minutes to even come by the table so I could voice the issue. Oh and to top it all off, she wasn’t even busy. She had to manage my party of 2 and 1 other table of 4. No excuse for the pathetic service and lack of hospitality. Overall food was decent and the views were amazing but I will never be back and will discourage all my friends that stay at this lodge to every come to this resturant.
Atmosphere: 5
Food: 3
Service: 1
Absolutely wonderful! Great server was super helpful and checked in with us often. The chowder was SPECTACULAR! Definitely recommend and the French toast and gravy was great too. Made for a wonderful Brunch!
Atmosphere: 5
Food: 5
Service: 5
Wonder service and the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
I wasn’t going to write a review but a couple days later my friend just brought up me being laughed at so it’s back in my head so here we are.
I’ve been coming here for almost 5 years now, I spend about a quarter of the year in Ketchikan and Heen Kahidi/Cape Fox have always been one of my go to places. Unfortunately after today I won’t be going back and will be spreading the same word to the crews I travel with, who also appreciate this place the same.
Eric asked us what we would like to order, not just drinks, our food; we hadn’t even gotten menus yet. First time I placed an order for menus. You think you’d see we didn’t have menus.
He asked what we’d like to drink after a wait, and my friend placed her order, then he walked away without asking the other 2 of us.
When I ordered a Chardonnay he had no clue what they had, some new system excuse. Mind you they have a toast system but he’s using it as a hard surface to write out order on his notepad. I know the toast worked bc that’s how we paid for our bill on the receipt. Apparently they didn’t even have Chardonnay in the end.
Zero interaction with us after we ordered. No check in on how things were, the 2 bite rule as some call it, could have fixed the issues I had with my tacos.
They’d fill one of our water glasses and ignore the others.
Food was bland but okay for the others. The chicken Caesar wrap my friend had was a ton of lettuce with bits of chicken, dressing, and parmesan cheese; that’s it. Fries were good, I ended up eating what fries she didn’t for lunch.
I had the halibut tacos and seafood chowder. Chowder was really good, I recommend if that’s all you order. Tacos on the other hand had no sauce on them, were overcooked and had canned jalapeños, tomato chunks, and plain lettuce. When I asked if there was any kind of sauce that goes with them they brought sour cream; in all fairness that’s what the menu says. So basically the only thing I tasted was the little bit of sour cream I put on them so only ate half of one bc they were not good at all.
In the end, and the icing on the cake, he saw I had all my food left and asked if I wanted a box. I replied no, it was dry and just wasn’t good at all. He laughed and walked away to print the checks. I’m not exaggerating at all, my 2 friends were laughing at the response too, and the whole ride home.
He was talking with a coworker about us, right next to us, something about Navy sub people that come there, which we weren’t. Maybe he’s had some bad experiences with them, but not a good look to complain about other ppl and assume we’re part of a certain group within earshot.
Recommend all to avoid. Horrible service, mediocre/horrible food. They’ve definitely gone downhill and has seemed to go progressively downhill over the past year. Checking out as a prior Cape Fox fan and advocate, never again.
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Worst Valentine's Day dinner ever. Bread was good mud pie was good main meal terrible. Rib eye was a poor excuse for a steak. Really thin cut and tuff. Bacon wrapped scallops were over cooked and dry, no lemon or sauce to go with. No baked potato or mashed for an option, just French fries. For $50 a plate for there special it was disappointing. Should have had a over priced burger. Ever sense the big menu change, quality has gone way down to try and cut corners and make more money. Use to be good but last few times eating both breakfast and dinner have been very disappointing. To bad they have to cut corners and serve terrible food in the winter to the locals. When we are there main source of income. Cut corners in the summer with the tourists but not with the locals.
Atmosphere: 5
Food: 1
Service: 4
Got the lunch special. Was told it was 2 handmade taquitos with beans and rice. Was served just 1 that was halfway filled with meat and cut in half. Also didn't come with rice. Very disappointing. You wouldn't cut a burger in half and sell it as two burgers.
A single halfway filled taquito, some beans and a single beer ran me over 30 bucks. Absolutely ridiculous. Yall need to get it together.
Beautiful place though. And the bartender was nice. Probably won't return.
Atmosphere: 5
Food: 2
Service: 4
Stopped for lunch on our port day - friendly service and great views. Check Facebook page for daily special - the pork sliders were the special of the day and fantastic! Very flavorful and filling.
Atmosphere: 5
Food: 5
Service: 5
I wish I could give zero stars. I was a hostess for a very short time but I quit because of how lazy and extremely rude the staff was to the customers. The only people nice and hardworking were the bartenders. Too bad because they have a beautiful view but the price is high for the quality of service.
I thought the food was tasty but did not like the steep prices. I subbed the seafood chowder for one of my sides--it was so delicious. I was full by the time my main course arrived. I luckily had a refrigerator in my hotel room, so I took leftovers to eat the next day. The Bushwacker Mojito was phenomenal. Maybe consider splitting a main entree and definitely try the seafood chowder. The dining room was quiet for our visit, and the views were amazing! We did walk up a lot of steps from Creek Street. I am not sure if there are other options for transportation during busier times.
Atmosphere: 5
Food: 5
Service: 5
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