this is gross. we lived on ketchikan YEARS and ate here dozens of times, we got take out as a treat tonight at this is what we got, the "halibut fries" was a small pile of fries with 2 small pieces of halibut on top. the burger looked like it was made of frozen beef pattys, and the "salad" was a clump of lettuce with 2 croutons. the food was insanely expensive for the quality of the food. this restaurant is not at all what it used to be
Food: 1
Service: 3
Lisa Field
Huge disappointment. We stood at the door for about 10 min, many people walked by multiple times, not 1 person said a word to us. The sign said please wait to be seated, so we did. Then they flipped the sign to dining room closed, and a minute later a very unfriendly woman came over to seat us. I asked if we could sit in the dining room, we've been waiting 10 min and it was open when we arrived. She said no, it's closed, in a very a hole voice and told us to sit in the lounge. The bartender was friendlier, but certainly not any faster. Food was mediocre, nothing great. The Fish House had way better food. Then the bartender came over to our able and as he started stacking our plates with food still on them on top of each other, asked if we were done. We didn't really have a choice but to be done at that point. Would never come back, and suggest you try somewhere else! Was rather shocked at how horrible this place was all around.
Atmosphere: 2
Food: 2
Service: 1
Drew Jaynes
Expected better from this restaurant considering it stands on Cape Fox Lodge's reputation for service and quality.During a recent dinnertime visit with a group of 12, we experienced slow and chaotic service at best up to the point where the entrees arrived.This was not the typical slowness you'd expect with a larger table, this was a 20 minute delay on ~7 drinks and a further 20 minute delay on delivery of several bottles of wine for the rest of the table. We had a 7:00 pm reservation and the wine arrived at 7:40. Oof.Refills on waters arrived the same time as the wine. Starters were delivered sometime in the middle. The food (starters and entrees) were presented well and were really good! Kudos to the kitchen for coordinating the timing on the entrees.Overall it was not the best service at dinner. Our server seemed to lack either adequate help and/or experience in multitasking.A few of our group visited again for breakfast the following morning and while the service was certainly faster, the standards and practices of the kitchen were questionable. One person in our party ordered the eggs benedict and the English muffin was burnt. Charred. We couldn't believe the kitchen actually sent it out like that (see the picture).On the whole, this restaurant has largely excellent food and some things to improve on in the service department. I would probably look somewhere else if you're looking for a great experience.
Atmosphere: 4
Food: 4
Service: 2
RS
I crave the corned beef hash for breakfast! Dinners are exceptional too!
Atmosphere: 5
Food: 5
Service: 5
AJ H.
This is the most top tier restaurant in Ketchikan! A must visit each time I'm in town.
Kristy S.
We have been in Ketchikan for five days and visited at least twoRestaurants per day. By far our fave one so far!! Prices good for quality of food. Food was delish, service was great and the view overlooking Ketchikan was very nice.
Darren G.
The food here was good and was a nice break for the touristy part of the port while still being walkable from the port. You could tell this spot was a cozy hotel lodge for local guests. The food was tasty and the service was great! Price was on point with an average US city. Definitely worth a try.
Logan B.
Great view, even better food. We were cruising through Ketchikan and wanted to find a good restaurant for lunch so we saw Heen Kahidi and decided to give it a try. Fish and Chips were great and the banana dessert was rich and delicious. Cape Fox doesn't have the funicular up right now but they said they hope to by the end of the year and next time we come to Ketchikan, we will visit again and ride the funicular up. Highly recommended.
Heather W.
Blueberry halibut salad and banana cream dream were incredible!! Great recommendations from the waitress. Great friendly service with very comfortable atmosphere
this is gross. we lived on ketchikan YEARS and ate here dozens of times, we got take out as a treat tonight at this is what we got, the "halibut fries" was a small pile of fries with 2 small pieces of halibut on top. the burger looked like it was made of frozen beef pattys, and the "salad" was a clump of lettuce with 2 croutons. the food was insanely expensive for the quality of the food. this restaurant is not at all what it used to be
Food: 1
Service: 3
Huge disappointment. We stood at the door for about 10 min, many people walked by multiple times, not 1 person said a word to us. The sign said please wait to be seated, so we did. Then they flipped the sign to dining room closed, and a minute later a very unfriendly woman came over to seat us. I asked if we could sit in the dining room, we've been waiting 10 min and it was open when we arrived. She said no, it's closed, in a very a hole voice and told us to sit in the lounge. The bartender was friendlier, but certainly not any faster. Food was mediocre, nothing great. The Fish House had way better food. Then the bartender came over to our able and as he started stacking our plates with food still on them on top of each other, asked if we were done. We didn't really have a choice but to be done at that point. Would never come back, and suggest you try somewhere else! Was rather shocked at how horrible this place was all around.
Atmosphere: 2
Food: 2
Service: 1
Expected better from this restaurant considering it stands on Cape Fox Lodge's reputation for service and quality.During a recent dinnertime visit with a group of 12, we experienced slow and chaotic service at best up to the point where the entrees arrived.This was not the typical slowness you'd expect with a larger table, this was a 20 minute delay on ~7 drinks and a further 20 minute delay on delivery of several bottles of wine for the rest of the table. We had a 7:00 pm reservation and the wine arrived at 7:40. Oof.Refills on waters arrived the same time as the wine. Starters were delivered sometime in the middle. The food (starters and entrees) were presented well and were really good! Kudos to the kitchen for coordinating the timing on the entrees.Overall it was not the best service at dinner. Our server seemed to lack either adequate help and/or experience in multitasking.A few of our group visited again for breakfast the following morning and while the service was certainly faster, the standards and practices of the kitchen were questionable. One person in our party ordered the eggs benedict and the English muffin was burnt. Charred. We couldn't believe the kitchen actually sent it out like that (see the picture).On the whole, this restaurant has largely excellent food and some things to improve on in the service department. I would probably look somewhere else if you're looking for a great experience.
Atmosphere: 4
Food: 4
Service: 2
I crave the corned beef hash for breakfast! Dinners are exceptional too!
Atmosphere: 5
Food: 5
Service: 5
This is the most top tier restaurant in Ketchikan! A must visit each time I'm in town.
We have been in Ketchikan for five days and visited at least twoRestaurants per day. By far our fave one so far!! Prices good for quality of food. Food was delish, service was great and the view overlooking Ketchikan was very nice.
The food here was good and was a nice break for the touristy part of the port while still being walkable from the port. You could tell this spot was a cozy hotel lodge for local guests. The food was tasty and the service was great! Price was on point with an average US city. Definitely worth a try.
Great view, even better food. We were cruising through Ketchikan and wanted to find a good restaurant for lunch so we saw Heen Kahidi and decided to give it a try. Fish and Chips were great and the banana dessert was rich and delicious. Cape Fox doesn't have the funicular up right now but they said they hope to by the end of the year and next time we come to Ketchikan, we will visit again and ride the funicular up. Highly recommended.
Blueberry halibut salad and banana cream dream were incredible!! Great recommendations from the waitress. Great friendly service with very comfortable atmosphere
Restaurantji Recommends