The food quality has taken a major dive in the last year or two. I don't expect gourmet food when I come here. I only expect half-decent food that is consistent. Now it is always a risk you are going to get bad food. The fries are the only consistent item, but that is because they are constantly undercooked. They have zero crisp and are just mush. I just got an order with nuggets, but they looked, smelled, and tasted like they were yesterday's day old nuggets. I forced half of them down and my I have a stomach ache. Even crappy deli chicken would be a step above this.
The snack wraps used to be a good quick bite with a chicken strip, now they are a cheap chicken nugget with old soggy lettuce. It feels so slimy. I had to throw it away after a couple of bites.
It's just too risky to get something here when you are hungry and in a hurry. Its not cheap like it used to be and you may end up having to throw it away.
Atmosphere: 2
Food: 1
Service: 2
Danielle Ramos
They often get our orders wrong and the last few times our fries are limp and undercooked. Don't recommend Ketchikan's McDonald's at this time.
Atmosphere: 3
Food: 1
Service: 2
Hellbilly Rebel
The staff will not pay attention to you for anything, bathrooms are usually disgusting
Atmosphere: 2
Food: 3
Service: 1
Greg Guthrie
Always on time
Atmosphere: 5
Food: 5
Service: 5
Cameron Johnson
Food is good. Soda is not! Whatever you do just play it safe and dont get a soda. 3 out of 5 times, no syrup in the soda. Stop at a&p and grab a soda, ditch the meal combo. (although good fries are usually around 3 out of 5 warm and salted, its worth the risk.)
Atmosphere: 2
Service: 2
Elliott Bagley
Put cheese on my burger im allergic to cheese and didnt give me half of my food
A Houp
I have been eating McDs for 50 years and this one has always supplied the Correct Order and Hot Food and always with a Smile with Kindness!! So for those who have never been to more than 4 McDonalds in their lives have no clue how good this one is 😉!!
Atmosphere: 5
Food: 5
Service: 5
Maxwell LeFevre
This is great McDonald's and one of the only fast places in Ketchikan! The staff here is super helpful and friendly definitely recommend the daily double meal deals they are cheap deals that are quite filling!
Atmosphere: 5
Food: 5
Service: 5
Jose Mendoza Soto
Good stuff all around, friendly staff. Good prices
I just waited 5 minutes to get to drive thru ordering kiosk at 8pm. Ok, no problem. However I then waited at the drive thru kiosk 13 minutes, and no one took my order. I asked several times if someone is there. Finally I pull up to window where two workers looked like they were on there phones. I sat for 3 minutes and no one acknowledged me. After 21 minutes I left with nothing. Was absolutely ridiculous, never mind the fact that I can get a burger and fries at a restaurant in town for the same price as McDonalds, literally cheaper at the landing. They jacked up there prices, same crappy food, and the service has declined drastically. Never again in Ketchikan.
Atmosphere: 1
Food: 1
Service: 1
marvin buxton
The night crew has been consistently slow and forgetting food items as of lately... Used to be great throughout the winter.
Normally fresh and people are nice here.
The food quality has taken a major dive in the last year or two. I don't expect gourmet food when I come here. I only expect half-decent food that is consistent. Now it is always a risk you are going to get bad food. The fries are the only consistent item, but that is because they are constantly undercooked. They have zero crisp and are just mush. I just got an order with nuggets, but they looked, smelled, and tasted like they were yesterday's day old nuggets. I forced half of them down and my I have a stomach ache. Even crappy deli chicken would be a step above this.
The snack wraps used to be a good quick bite with a chicken strip, now they are a cheap chicken nugget with old soggy lettuce. It feels so slimy. I had to throw it away after a couple of bites.
It's just too risky to get something here when you are hungry and in a hurry. Its not cheap like it used to be and you may end up having to throw it away.
Atmosphere: 2
Food: 1
Service: 2
They often get our orders wrong and the last few times our fries are limp and undercooked. Don't recommend Ketchikan's McDonald's at this time.
Atmosphere: 3
Food: 1
Service: 2
The staff will not pay attention to you for anything, bathrooms are usually disgusting
Atmosphere: 2
Food: 3
Service: 1
Always on time
Atmosphere: 5
Food: 5
Service: 5
Food is good. Soda is not! Whatever you do just play it safe and dont get a soda. 3 out of 5 times, no syrup in the soda. Stop at a&p and grab a soda, ditch the meal combo. (although good fries are usually around 3 out of 5 warm and salted, its worth the risk.)
Atmosphere: 2
Service: 2
Put cheese on my burger im allergic to cheese and didnt give me half of my food
I have been eating McDs for 50 years and this one has always supplied the Correct Order and Hot Food and always with a Smile with Kindness!! So for those who have never been to more than 4 McDonalds in their lives have no clue how good this one is 😉!!
Atmosphere: 5
Food: 5
Service: 5
This is great McDonald's and one of the only fast places in Ketchikan! The staff here is super helpful and friendly definitely recommend the daily double meal deals they are cheap deals that are quite filling!
Atmosphere: 5
Food: 5
Service: 5
Good stuff all around, friendly staff. Good prices
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The absolute worst. You are better off starving.
THEY took 1 Hrs
I just waited 5 minutes to get to drive thru ordering kiosk at 8pm. Ok, no problem. However I then waited at the drive thru kiosk 13 minutes, and no one took my order. I asked several times if someone is there. Finally I pull up to window where two workers looked like they were on there phones. I sat for 3 minutes and no one acknowledged me. After 21 minutes I left with nothing. Was absolutely ridiculous, never mind the fact that I can get a burger and fries at a restaurant in town for the same price as McDonalds, literally cheaper at the landing. They jacked up there prices, same crappy food, and the service has declined drastically. Never again in Ketchikan.
Atmosphere: 1
Food: 1
Service: 1
The night crew has been consistently slow and forgetting food items as of lately... Used to be great throughout the winter.
Atmosphere: 4
Food: 3
Service: 1
Friendly! ☀️
Atmosphere: 5
Food: 5
Service: 5
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