Ordered the Grinch meal and they didn't include the pickle salt.
Food: 4
Service: 3
Stacie Scott
I didn't order anything special but waited a bit long for meal.
Atmosphere: 3
Food: 4
Service: 3
Rain Sing
Nolan the manager was not helpful when I had a mobile order and they couldn't find it and to make the problem worse the lobby was closed for construction
Bob Rieth
Service is good. Food, not so much. Messed up orders and 1/2 full fries and drinks. Don't recommend it
Atmosphere: 2
Food: 1
Service: 4
Sean Patrick
I actually got to the drive thru before they had opened for the day, and they still took my order. It's good breakfast, I got 2 Egg McMuffins and a coffee. No complaints at all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Cheeseburger, Egg Mcmuffin, Sausage Mcmuffin
Grizz
Cant get my order right to save there lives, every time I go it has never been correct.
Atmosphere: 2
Food: 2
Service: 2
Brenda Barfield
The service at the drive thru was horrible. The guy told me to stop yelling in his ear! I said excuse me? I asked for the manager and made a formal complaint. Worst McDonald's in Alaska!
Kaylin Moffitt
Not much to expect from a McDonald's so 3 stars.
Atmosphere: 3
Food: 3
Service: 3
Samantha Pershing
When the food is correct, the food is good. I've had two instances recently where they have 1. Forgotten the egg on my egg mcmuffin and 2. Forgotten any toppings at all in my chicken sandwich. I've only ever been through the drive through, so IDK about the atmosphere on the inside of the building. The people are nice though.
Food: 2
Service: 5
Connor Perron
Poor customer service, takes too long to make food
Ended up just using restroom and burgers to go. Food was not even McDonald's quality. Service was slow and bad. Glad it was just a stop and go
Atmosphere: 1
Food: 3
Service: 3
Jake Sharek
Staff very slow and screwing off the whole time i was around. Took 20 min to get a breakfast sandwich. Only 5 customers in the lobby. What took so long? No management at all.
Atmosphere: 1
Service: 1
Molly
Super annoyed. A couple weeks ago I called in because I ordered two spicy snack wraps, with no cheese and despite the label saying no cheese there was cheese. I came by today, again and ordered a spicy snack wraps with no cheese. Open the snack wrap and its ranch….
I just don’t understand. It’s labeled spicy but has ranch. Just like the last order, labeled no cheese with cheese throughout. How does this even happen? And to the same customer twice within a couple weeks… very frustrating. Please pay attention.
brenda schwarz
Machines were broken so no frappe or flavored coffee. Staff was very helpful in trying to accommodate but not much they can do when both machines are down.
Atmosphere: 5
Food: 1
Service: 5
J. A.
Make sure you check your order prior to leaving. I'm not sure what has happened in the last few months, but 8 out of my last 8 orders have been significantly wrong. I have pointed this out to the staff each time, but there continue to be problems.
Ordered the Grinch meal and they didn't include the pickle salt.
Food: 4
Service: 3
I didn't order anything special but waited a bit long for meal.
Atmosphere: 3
Food: 4
Service: 3
Nolan the manager was not helpful when I had a mobile order and they couldn't find it and to make the problem worse the lobby was closed for construction
Service is good. Food, not so much. Messed up orders and 1/2 full fries and drinks. Don't recommend it
Atmosphere: 2
Food: 1
Service: 4
I actually got to the drive thru before they had opened for the day, and they still took my order. It's good breakfast, I got 2 Egg McMuffins and a coffee. No complaints at all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Cheeseburger, Egg Mcmuffin, Sausage Mcmuffin
Cant get my order right to save there lives, every time I go it has never been correct.
Atmosphere: 2
Food: 2
Service: 2
The service at the drive thru was horrible. The guy told me to stop yelling in his ear! I said excuse me? I asked for the manager and made a formal complaint. Worst McDonald's in Alaska!
Not much to expect from a McDonald's so 3 stars.
Atmosphere: 3
Food: 3
Service: 3
When the food is correct, the food is good. I've had two instances recently where they have 1. Forgotten the egg on my egg mcmuffin and 2. Forgotten any toppings at all in my chicken sandwich. I've only ever been through the drive through, so IDK about the atmosphere on the inside of the building. The people are nice though.
Food: 2
Service: 5
Poor customer service, takes too long to make food
Service: 1
Restaurantji Recommends
Ended up just using restroom and burgers to go. Food was not even McDonald's quality. Service was slow and bad. Glad it was just a stop and go
Atmosphere: 1
Food: 3
Service: 3
Staff very slow and screwing off the whole time i was around. Took 20 min to get a breakfast sandwich. Only 5 customers in the lobby. What took so long? No management at all.
Atmosphere: 1
Service: 1
Super annoyed. A couple weeks ago I called in because I ordered two spicy snack wraps, with no cheese and despite the label saying no cheese there was cheese. I came by today, again and ordered a spicy snack wraps with no cheese. Open the snack wrap and its ranch….
I just don’t understand. It’s labeled spicy but has ranch. Just like the last order, labeled no cheese with cheese throughout. How does this even happen? And to the same customer twice within a couple weeks… very frustrating. Please pay attention.
Machines were broken so no frappe or flavored coffee. Staff was very helpful in trying to accommodate but not much they can do when both machines are down.
Atmosphere: 5
Food: 1
Service: 5
Make sure you check your order prior to leaving. I'm not sure what has happened in the last few months, but 8 out of my last 8 orders have been significantly wrong. I have pointed this out to the staff each time, but there continue to be problems.
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