Very slow. Service is horrible, The dining area is dirty.
Atmosphere: 1
Food: 2
Service: 1
C G
This place is awesome especially in alaska. I'm pretty sure Wendy's is the only one that does not freeze their meat which, sometimes entails waiting upon the meat due to them not having any storage Frozen, but totally worth it. And make sure to use their mobile app. The reward program is so awesome it seems like you get a free meal every time you order a couple. And as always you got to love the frosties
Atmosphere: 3
Food: 5
Service: 4
Terri Dukes
Drive thru was great as
Atmosphere: 4
Food: 5
Service: 5
raul ramirez
Service was
Atmosphere: 1
Food: 1
Service: 1
W S
Gross gross gross!! You can tell everything you need to about this establishment by simply looking at the front door that hasn’t seen a rag in months. It’s truly shocking just how filthy this establishment is the registers covered in fingerprints… I turned around and walked out. I would never eat here.
Atmosphere: 1
Food: 1
Service: 1
sitka
This place used to be great but these days every employee is constantly high and too incompetent to get a single order right. I’m surprised nobody’s reported this place, it seems like a lawsuit waiting to happen.
Atmosphere: 1
Food: 1
Service: 1
V Brennan
Avoid drive through if you are expecting fast food. I’ve waited up to 20 minutes without any car movement before leaving. I thought everyone has bad days, a couple months later I tried again, no change.
Food: 2
Service: 1
Skylar Jones
Won't be going back at all due to their upcoming price surging.
Atmosphere: 1
Food: 1
Service: 1
terry hembry
Frosty and fries!
Atmosphere: 5
Food: 5
Service: 5
Trent Brown
Went on a trip to Alaska to visit some LDS family, and I’m not LDS anymore, so I thought I need to get away from my family for a minute. It was so refreshing to see shoulders because my family is so modest and they are so judgemental that it was nice to be in reality. I didn’t even care that it took them an hour to make my baconator because aside from that, it felt good to be amongst “regular” people that felt comfortable showing their shoulders. If I could give the atmosphere 10 stars I would. Molly was so polite and friendly that I will always choose the Palmer Wendy’s when in town. I told her she deserves a raise. She politely thanked me and I ate my baconator and went about my evening. Thanks Molly! You left a great impression.
Worst customer service on planet earth slow food cold food long wait time dirty
Atmosphere: 1
Food: 1
Service: 1
alaskan rebel88
Often short handed which causes a wait on orders.
C
I absolutely love Wendy's especially with their rewards app and awesome food. That being said I live in Palmer where there is very limited fast food options. Yet, I would still rather eat food out of the trash at McDonald's then go back to Wendy's in Palmer. They never have scanners up for people to acquire reward points they never have a stocks kitchen and seem to be missing cheese or hamburger patties all the time. Kind of an oddity for a fast food burger joint. It took me over 20 minutes to get my reward double stack burger at which point they tried to charge me for it and then got my order wrong still. So my free Burger was not made the way I wanted at which point I asked if I could just get a refund for my reward points...... This ended in another charge for another burger that I did not want and it was made wrong again when trying to explain my situation to the attendant she had to get her supervisor at which point her supervisor got upset with me because he could not seem to figure out that I wanted my burger made right and didn't want to pay for a burger that was not made correctly. So now I'm out reward points and money for burgers that were made incorrectly. I could try to call the Wendy's 800 number yet last time I did that I didn't get the refunded reward points in fact my points decreased. I would call back to the 800 number but find myself shy due to not wanting to be reprimanded for trying to fix problems with a Fast food chain.
Atmosphere: 1
Food: 1
Service: 1
JARRED PETERSON (AkSlickNative89)
Kid-friendliness: I showed up just before closing, so I couldn't order anything. But they offered me chicken nuggets, French fries, and a drink for free!
Very slow. Service is horrible, The dining area is dirty.
Atmosphere: 1
Food: 2
Service: 1
This place is awesome especially in alaska. I'm pretty sure Wendy's is the only one that does not freeze their meat which, sometimes entails waiting upon the meat due to them not having any storage Frozen, but totally worth it. And make sure to use their mobile app. The reward program is so awesome it seems like you get a free meal every time you order a couple. And as always you got to love the frosties
Atmosphere: 3
Food: 5
Service: 4
Drive thru was great as
Atmosphere: 4
Food: 5
Service: 5
Service was
Atmosphere: 1
Food: 1
Service: 1
Gross gross gross!! You can tell everything you need to about this establishment by simply looking at the front door that hasn’t seen a rag in months. It’s truly shocking just how filthy this establishment is the registers covered in fingerprints… I turned around and walked out. I would never eat here.
Atmosphere: 1
Food: 1
Service: 1
This place used to be great but these days every employee is constantly high and too incompetent to get a single order right. I’m surprised nobody’s reported this place, it seems like a lawsuit waiting to happen.
Atmosphere: 1
Food: 1
Service: 1
Avoid drive through if you are expecting fast food. I’ve waited up to 20 minutes without any car movement before leaving. I thought everyone has bad days, a couple months later I tried again, no change.
Food: 2
Service: 1
Won't be going back at all due to their upcoming price surging.
Atmosphere: 1
Food: 1
Service: 1
Frosty and fries!
Atmosphere: 5
Food: 5
Service: 5
Went on a trip to Alaska to visit some LDS family, and I’m not LDS anymore, so I thought I need to get away from my family for a minute. It was so refreshing to see shoulders because my family is so modest and they are so judgemental that it was nice to be in reality. I didn’t even care that it took them an hour to make my baconator because aside from that, it felt good to be amongst “regular” people that felt comfortable showing their shoulders. If I could give the atmosphere 10 stars I would. Molly was so polite and friendly that I will always choose the Palmer Wendy’s when in town. I told her she deserves a raise. She politely thanked me and I ate my baconator and went about my evening. Thanks Molly! You left a great impression.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets, Baconator
Restaurantji Recommends
They are always super slow and out of everything!
Worst customer service on planet earth slow food cold food long wait time dirty
Atmosphere: 1
Food: 1
Service: 1
Often short handed which causes a wait on orders.
I absolutely love Wendy's especially with their rewards app and awesome food. That being said I live in Palmer where there is very limited fast food options. Yet, I would still rather eat food out of the trash at McDonald's then go back to Wendy's in Palmer. They never have scanners up for people to acquire reward points they never have a stocks kitchen and seem to be missing cheese or hamburger patties all the time. Kind of an oddity for a fast food burger joint. It took me over 20 minutes to get my reward double stack burger at which point they tried to charge me for it and then got my order wrong still. So my free Burger was not made the way I wanted at which point I asked if I could just get a refund for my reward points...... This ended in another charge for another burger that I did not want and it was made wrong again when trying to explain my situation to the attendant she had to get her supervisor at which point her supervisor got upset with me because he could not seem to figure out that I wanted my burger made right and didn't want to pay for a burger that was not made correctly. So now I'm out reward points and money for burgers that were made incorrectly. I could try to call the Wendy's 800 number yet last time I did that I didn't get the refunded reward points in fact my points decreased. I would call back to the 800 number but find myself shy due to not wanting to be reprimanded for trying to fix problems with a Fast food chain.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: I showed up just before closing, so I couldn't order anything. But they offered me chicken nuggets, French fries, and a drink for free!
Atmosphere: 2
Food: 3
Service: 4