I absolutely love this place and it will always be known as Twin Dragon to me.
Etta J Fan
The best thing about my order from this alleged restaurant was that there was a very cute baby in a car seat snoozing away while his parents ate. Otherwise I took my order back to my hotel room, opened the lid, got one whiff of it, looked at it, and promptly threw it away. Waste of twenty bucks. If you desire a grimy, filthy restaurant happy to take tourists money for zero quality food, then you've found your place. How has the Sitka health department not shut down this place already?
Atmosphere: 1
Food: 1
Service: 2
Steve Lee
Message to all customers, im a ex employee of Kennys Wok . I was a waiter at Kenny , worked for many years .I want to apologize of behave of the employees working there now. Kenny the owner of the restuarant , who was my boss before is a great warm person ,cares about customers . He will fix the problem asap. Sorry for the lack of service and behavior .And the incident that happened today September 10,2024 we are really sorry .
Atmosphere: 1
Food: 5
Service: 1
John Yi
It was a great find. We got lucky because 사장님 was there & made 짬뽕 for us. Everyone was very friendly & kind. The price was very reasonable, unlike in Juneau. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Zach Souza
Very good flavors, home made Rangoon, a new example that even in remote parts of the country we can still have quality ingredients cared for in a manner that respects their flavor and essence.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Egg Drop Soup, General TSO’S Chicken
Rieko Haggerty
We arrived at the door just behind a woman who would be our server. Myself (US born) and my Japanese wife and her 85 yo mother talking to each other in Japanese. We said hello with a smile and a real frosty vibe right away from the server. As we considered the menu on the wall (conversing in Japanese and English) near the counter, the cook asked if it was take out or eat in; we said eat in. He rudely motioned and ordered us to sit down. The waitress continued her rude manner, I tried to warm things up, ask how she was. No joy! The place wasn’t at all crowded, no pressure on her. The food was good, not special, but definitely fine, I wouldn’t lie. Came time to pay at the counter and suddenly the waitress is smiling (tip time!). I totaled the bill in my head and I’m being overcharged, so I ask. “Oh, we charge a 10% service charge”. For a table of three at a diner?
I’m sorry to say this, because I treat everyone the same, but these are low character people. I don’t know if they don’t like Japanese people, or tourists or what, but everyone deserves a warm welcome and a little hospitality. What a dehumanizing experience!
Atmosphere: 1
Food: 4
Service: 1
Matt Steffen
The cook disrespected my elder father in law because he tried waving him over to ask a question. I guess in Kenny’s wok culture you shouldn’t wave anyone over like a dog. I would never eat here again because of their cooking staff and suggest any other person with any self respect to do the same. The cook is lucky I decided to walk out and cancel my order. They also waited to take my order until after 3pm so I couldn’t get the lunch special. We walked in at 2:50pm.
Atmosphere: 1
Food: 3
Service: 1
Jonathan Frink
Homey restaurant. Great service.
Atmosphere: 5
Food: 5
Service: 5
Makena Merideth
This might be a strong statement to some, but as a local, this is my favorite restaurant in Sitka. The food is fairly priced, and the amount you get is worth it. I would recommend their Mongolian chicken, teriyaki chicken, and fried rice. The restaurant itself is aged, but let's be real you're there for the food.
Wheelchair accessibility: There are stairs to get into the restaurant.
Took my family out for dinner tonight and had the worst experience at this restaurant. The server at the register charged us for the to go order then wanted to charge my wife a second time! We let him know that the money had already come out the account but he continued to be rude and aggressive! He then started slamming on the register and shouting in a different language. We then were ordered to leave without our food while all the employees watched. This was clearly racial discrimination and we’re definitely going to file a report. I’d advise that no one eats at this place if they believe that all restaurants should treat all races the same regardless of color. As a black family living in Sitka this has never happened at any other restaurant and should not be a reflection of our great community of people living here. We will never visit this restaurant again!!!
This is my new favorite place to eat in Sitka! The customer service is amazing and the food is incredibly good! I love how the staff is so friendly. Dining in is always a great experience! I will always recommend Kenny’s
Nicole S.
While visiting Sitka a few times, I have had Kenny's Wok & Teriyaki via delivery on several occasions. My 2 most recent experiences, the lady taking my order on the phone was rude, abrupt & she appeared rushed as well as disturbed when taking my order.It appeared that I didn't respond quick enough after she answered the phone & she then was even more rude when I called back to add an item to my order.The food is pretty good, have never had had flies in my egg drop soup as previous customers have mentioned. Also, the delivery guy was pleasant & kind.If you do order delivery & want soy sauce or plasticware, make sure to request it, otherwise you will not get any of either.
Food: 4
Service: 1
Recommended dishes: Egg Drop Soup, Teriyaki Prawn
Paris R
The food was good, but the woman over the phone is rude,not good customer service. Not patient at all.Taking business elsewhere next vist here.She needs to be replaced. I will spread about this experience the remainder in AK.Beautiful Sitka,bad reputation for the public.
soph
This is my new favorite place to eat in Sitka! The customer service is amazing and the food is incredibly good! I love how the staff is so friendly. Dining in is always a great experience! I will always recommend Kenny’s
I absolutely love this place and it will always be known as Twin Dragon to me.
The best thing about my order from this alleged restaurant was that there was a very cute baby in a car seat snoozing away while his parents ate. Otherwise I took my order back to my hotel room, opened the lid, got one whiff of it, looked at it, and promptly threw it away. Waste of twenty bucks. If you desire a grimy, filthy restaurant happy to take tourists money for zero quality food, then you've found your place. How has the Sitka health department not shut down this place already?
Atmosphere: 1
Food: 1
Service: 2
Message to all customers, im a ex employee of Kennys Wok . I was a waiter at Kenny , worked for many years .I want to apologize of behave of the employees working there now. Kenny the owner of the restuarant , who was my boss before is a great warm person ,cares about customers . He will fix the problem asap. Sorry for the lack of service and behavior .And the incident that happened today September 10,2024 we are really sorry .
Atmosphere: 1
Food: 5
Service: 1
It was a great find. We got lucky because 사장님 was there & made 짬뽕 for us. Everyone was very friendly & kind. The price was very reasonable, unlike in Juneau. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Very good flavors, home made Rangoon, a new example that even in remote parts of the country we can still have quality ingredients cared for in a manner that respects their flavor and essence.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Egg Drop Soup, General TSO’S Chicken
We arrived at the door just behind a woman who would be our server. Myself (US born) and my Japanese wife and her 85 yo mother talking to each other in Japanese. We said hello with a smile and a real frosty vibe right away from the server. As we considered the menu on the wall (conversing in Japanese and English) near the counter, the cook asked if it was take out or eat in; we said eat in. He rudely motioned and ordered us to sit down. The waitress continued her rude manner, I tried to warm things up, ask how she was. No joy! The place wasn’t at all crowded, no pressure on her. The food was good, not special, but definitely fine, I wouldn’t lie. Came time to pay at the counter and suddenly the waitress is smiling (tip time!). I totaled the bill in my head and I’m being overcharged, so I ask. “Oh, we charge a 10% service charge”. For a table of three at a diner?
I’m sorry to say this, because I treat everyone the same, but these are low character people. I don’t know if they don’t like Japanese people, or tourists or what, but everyone deserves a warm welcome and a little hospitality. What a dehumanizing experience!
Atmosphere: 1
Food: 4
Service: 1
The cook disrespected my elder father in law because he tried waving him over to ask a question. I guess in Kenny’s wok culture you shouldn’t wave anyone over like a dog. I would never eat here again because of their cooking staff and suggest any other person with any self respect to do the same. The cook is lucky I decided to walk out and cancel my order. They also waited to take my order until after 3pm so I couldn’t get the lunch special. We walked in at 2:50pm.
Atmosphere: 1
Food: 3
Service: 1
Homey restaurant. Great service.
Atmosphere: 5
Food: 5
Service: 5
This might be a strong statement to some, but as a local, this is my favorite restaurant in Sitka. The food is fairly priced, and the amount you get is worth it. I would recommend their Mongolian chicken, teriyaki chicken, and fried rice. The restaurant itself is aged, but let's be real you're there for the food.
Wheelchair accessibility: There are stairs to get into the restaurant.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Yangzhou Fried Rice, Teriyaki Chicken & Fried Pot Stickers, Teriyaki Chicken & Mongolian Chicken
Took my family out for dinner tonight and had the worst experience at this restaurant. The server at the register charged us for the to go order then wanted to charge my wife a second time! We let him know that the money had already come out the account but he continued to be rude and aggressive! He then started slamming on the register and shouting in a different language. We then were ordered to leave without our food while all the employees watched. This was clearly racial discrimination and we’re definitely going to file a report. I’d advise that no one eats at this place if they believe that all restaurants should treat all races the same regardless of color. As a black family living in Sitka this has never happened at any other restaurant and should not be a reflection of our great community of people living here. We will never visit this restaurant again!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The Mongolian Beef is consistently excellent.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Spicy Teriyaki Chicken
This is my new favorite place to eat in Sitka! The customer service is amazing and the food is incredibly good! I love how the staff is so friendly. Dining in is always a great experience! I will always recommend Kenny’s
While visiting Sitka a few times, I have had Kenny's Wok & Teriyaki via delivery on several occasions. My 2 most recent experiences, the lady taking my order on the phone was rude, abrupt & she appeared rushed as well as disturbed when taking my order.It appeared that I didn't respond quick enough after she answered the phone & she then was even more rude when I called back to add an item to my order.The food is pretty good, have never had had flies in my egg drop soup as previous customers have mentioned. Also, the delivery guy was pleasant & kind.If you do order delivery & want soy sauce or plasticware, make sure to request it, otherwise you will not get any of either.
Food: 4
Service: 1
Recommended dishes: Egg Drop Soup, Teriyaki Prawn
The food was good, but the woman over the phone is rude,not good customer service. Not patient at all.Taking business elsewhere next vist here.She needs to be replaced. I will spread about this experience the remainder in AK.Beautiful Sitka,bad reputation for the public.
This is my new favorite place to eat in Sitka! The customer service is amazing and the food is incredibly good! I love how the staff is so friendly. Dining in is always a great experience! I will always recommend Kenny’s
Loading...