Wendy's
$ • Fast Food, Burgers
Hours:
675 W Parks Hwy, Wasilla
(907) 631-0840
About Wendy's
Customers' Favorites
Wendy's Reviews
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We have constantly been let down when using their delivery service. We won’t be using it in the future as we never get our full order and we don’t have a way to get help or refunded for the orders. Not to mention our food was cold when we got it today. It’s just gotten really bad when it used to be a great place to eat.
They have great food. But the quality of service inside is ridiculous. The workers are rude & many acted busy but weren't & left everything else on one girl that seemed very upset & overwhelmed.
Ratings
Menu
Hours
| Monday | 6:30AM - 11PM |
| Tuesday | 6:30AM - 11PM |
| Wednesday | 6:30AM - 11PM |
| Thursday | 6:30AM - 11PM |
| Friday | 6:30AM - 11PM |
| Saturday | 6:30AM - 11PM |
| Sunday | 6:30AM - 11PM |
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Wendy's drive-thru service can be slow, with wait times sometimes reaching 18 minutes due to issues like missing ingredients. Customers frequently mention that the drive-thru wait is honestly horrible. The frosty machines are often out of order, and salads may not always be available. Occasionally, customers have to wait several minutes at the speaker before receiving help, and the long waits can lead to orders being messed up. However, there are dedicated employees like Laraysha who stand out for their great service and positive attitude.
Despite some cold food and mistakes, staff members attempt to resolve issues and help accommodate customers. The place is generally clean, but some customers have noted that the cleaner used on the floor can make it a little slippery. The food is always fresh, and many find that they receive their orders quickly during busy times, like when ordering online. The lobby may be closed at times, causing inconvenience during busy hours. Overall, despite delays and occasional shortages, the staff's effort to provide good service remains evident, and many customers enjoy the food, though some have specific feedback, like wanting sausage chunks in their sausage gravy.