Check your receipts!! They charge you for things you don't ask for. And this is one of the only places you have to check your bag before you leave. They mess up everything
I would like to follow this up with, I went back to the store and they fixed the issues. They gave me my sausage, egg and cheese biscuits that was missing and credited me for the overcharged items.
Atmosphere: 1
Food: 3
Service: 1
Katelyn McCullough
Completely rude manager as well as the employees. Failure to give correct items at window and refusal to answer phone calls. The experience at this location never fails to be unpleasant.
Atmosphere: 1
Food: 1
Service: 1
Donna Steed
Coupons aren't very good. Only last a couple of days on the app. Workers are sluggish
Atmosphere: 3
Food: 4
Service: 3
Niki Wilkinson (niki)
Ordered number one got it and the meat was cold .
Food: 1
Jada Bell
The workers did not know what they were doing there was a two lines of cars without food just sitting and waiting we went inside to see everyone staring clueless while the manager was in her car. Mind you we didn’t even get our food we got refunded and left. All we ordered was a sweet tea a water and four fries..
Atmosphere: 1
Service: 1
clydene charles
Quick service. Good price. I bought 2-piece chicken dinner. Very disappointed that it was a drumstick and a wing. Not one good piece of meat!
John Hawkins
This place needs better employees, especially the night shift, everyone was just talking and not very concerned about doing their job...had to wait forever for two big bacon burgers...and they left the tomatoes off the burger...manager didn't seem to care
Derek Fussell
Horrible attitudes, poor management, sticky floors. Will not be back
Anita McCrary
Clean lobby and friendly staff.
Brandie Martinez
The manager rang up wrong item. When told she asked for burger back out of my car and packed it into another bag and handed it out the window. Then asked if I would take the old tenders if she threw an extra one so she have to make fresh ones.
Thanks Jack's for starting my birthday morning off wrong. All I wanted was a strawberry/cream cheese pie and tater tots with gravy (Childhood memories). I also ordered food for the family. Paid for everything, then they tell me that they don't have the pie of my choice but will give me the apple. I was okay with that, flustered, but okay with it. Then I get home, the food was absolutely horrendous. Biscuits were dry, not edible because they were to hard. Also they gave me grits, instead of gravy. I didn't get everything that I ordered and I couldn't eat what I did get. So I paid y'all for absolutely nothing, it went into the garbage. I'm done with Jack's! It is very clear that they made zero attempt to get it right. I do not recommend.......
Mary
They made me wait an hour and 30 minutes for just 3 item's and my that was 2 bacon wraps and an double gravy wrapped they didn't even roll it right and was rude because I asked that was the time limit they didn't even know where my order was and they had an attitude when they brought me my food AFTER AN HOUR AND 30 MINUTES I give it a 0 out of 100 I'm never coming back
Amber Napier
9 minutes for a grilled chicken sandwich that’s not straight off a grill is crazy work. Ms No Teeth can keep her little slick comments to herself. Customer satisfaction is at an all time low in every company. Y’all won’t be satisfied until there is no customers coming anymore. Not welcoming and the food is always over cooked or taste like they cook it in mix grease.
Wendy Werth
Food is ok SOMETIMES, but I’ve only ever had fries that I could actually chew a couple times! Always gives old/hard fries and it’s a 50/50 shot if your order is correct. Also, maybe they should have people that can actually count money working the drive thru window. When you hand them $20.32 and your order total is $16.32 …. They try to hand you back $3 and start counting change out?!?! So, you try and correct them and they get an attitude?? Come on managers ….do better!!!
Check your receipts!! They charge you for things you don't ask for.
And this is one of the only places you have to check your bag before you leave. They mess up everything
I would like to follow this up with, I went back to the store and they fixed the issues. They gave me my sausage, egg and cheese biscuits that was missing and credited me for the overcharged items.
Atmosphere: 1
Food: 3
Service: 1
Completely rude manager as well as the employees. Failure to give correct items at window and refusal to answer phone calls. The experience at this location never fails to be unpleasant.
Atmosphere: 1
Food: 1
Service: 1
Coupons aren't very good. Only last a couple of days on the app. Workers are sluggish
Atmosphere: 3
Food: 4
Service: 3
Ordered number one got it and the meat was cold .
Food: 1
The workers did not know what they were doing there was a two lines of cars without food just sitting and waiting we went inside to see everyone staring clueless while the manager was in her car. Mind you we didn’t even get our food we got refunded and left. All we ordered was a sweet tea a water and four fries..
Atmosphere: 1
Service: 1
Quick service. Good price. I bought 2-piece chicken dinner. Very disappointed that it was a drumstick and a wing. Not one good piece of meat!
This place needs better employees, especially the night shift, everyone was just talking and not very concerned about doing their job...had to wait forever for two big bacon burgers...and they left the tomatoes off the burger...manager didn't seem to care
Horrible attitudes, poor management, sticky floors. Will not be back
Clean lobby and friendly staff.
The manager rang up wrong item. When told she asked for burger back out of my car and packed it into another bag and handed it out the window. Then asked if I would take the old tenders if she threw an extra one so she have to make fresh ones.
Restaurantji Recommends
Thanks Jack's for starting my birthday morning off wrong. All I wanted was a strawberry/cream cheese pie and tater tots with gravy (Childhood memories). I also ordered food for the family. Paid for everything, then they tell me that they don't have the pie of my choice but will give me the apple. I was okay with that, flustered, but okay with it. Then I get home, the food was absolutely horrendous. Biscuits were dry, not edible because they were to hard. Also they gave me grits, instead of gravy. I didn't get everything that I ordered and I couldn't eat what I did get. So I paid y'all for absolutely nothing, it went into the garbage. I'm done with Jack's! It is very clear that they made zero attempt to get it right. I do not recommend.......
They made me wait an hour and 30 minutes for just 3 item's and my that was 2 bacon wraps and an double gravy wrapped they didn't even roll it right and was rude because I asked that was the time limit they didn't even know where my order was and they had an attitude when they brought me my food AFTER AN HOUR AND 30 MINUTES I give it a 0 out of 100 I'm never coming back
9 minutes for a grilled chicken sandwich that’s not straight off a grill is crazy work. Ms No Teeth can keep her little slick comments to herself. Customer satisfaction is at an all time low in every company. Y’all won’t be satisfied until there is no customers coming anymore. Not welcoming and the food is always over cooked or taste like they cook it in mix grease.
Food is ok SOMETIMES, but I’ve only ever had fries that I could actually chew a couple times! Always gives old/hard fries and it’s a 50/50 shot if your order is correct. Also, maybe they should have people that can actually count money working the drive thru window. When you hand them $20.32 and your order total is $16.32 …. They try to hand you back $3 and start counting change out?!?! So, you try and correct them and they get an attitude?? Come on managers ….do better!!!
Food is always hot and fresh
Loading...