Pizza Hut

634 1st St N Ste 200, Alabaster
(205) 663-5137

Recent Reviews

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Darius Perry

⭐️⭐️⭐️⭐️⭐️ Great Service, Friendly Staff

Called and had a great experience. Spoke with a young guy named Austin who really did his best to help me out, even though I was being a bit indecisive with my order. He was patient, attentive, and just genuinely nice, the kind of customer service you hope for but don’t always get these days.

Appreciate the effort, Austin. Y’all keep it up.

Does this hit the tone you were going for, or should I tweak it a bit more based on how you were feeling in the moment? Just let me know, and I can keep dialing it in. The answer accurately revised the Google review post to a more genuine, conversational tone upon second instruction. The assistant appropriately incorporated the correction regarding the phone call context, effectively removing the stilted AI tone as requested. The response demonstrated precise comprehension of the directive without error, aligning perfectly with the task requirements. The solutions are correct and clear. The rating is 5. The solutions are correct and clear. The explanations are clear and complete. The completion meets the requirements of the questions perfectly.

Joey I

Great service, friendly staff really clean location. Really love a thin & crispy pepperoni pizza, pan meat lovers, And an order of traditional wings within Cajun fries

E. D. S.

Take out or delivery type Pizza Hut. Does not have a true dine in area. Pizza is what you are used to from Pizza Hut. I will say it’s better to pick-up/take out instead of getting delivered because the delivered order is not always correct, and when you pick-up/carry out at least you can check to make sure the order is correct. This particular curtesy is too much to ask for the delivery service.

Anay Gonzalez

So I call Pizza Hut and this lady spits some bars fast af… then before I can say can you rest that she says “hello” and hangs up all within seconds. Pizza Hut if you hire people who don’t want to do their jobs you’re only gonna get more bad reviews. She definitely sounded rude and like she wanted to quit her job

LaCrystal Sanders

Personal pan with the boneless wings..hit the spot

James Sapp

Megan and LA went above and beyond to help me with my issue of a canceled order. They both are truly appreciated. I definitely recommend this Pizza Hut location.

Atmosphere: 4

Food: 5

Service: 5

Camden Snowden

W PIZZA

Atmosphere: 5

Food: 5

Service: 5

Christine Calzada

Come from Pelham to eat here. Love Pizza hut, so it is worth it to travel. Came tonight and they made the wrong pizza. As they were giving it to me, they checked it and found it was missing a topping. Front of house made it again, in 6 minutes, gave me the incorrect pizza, and a drink that I was about to purchase for my inconvenience. Wow! She fixed the issues, made it right immediately. Love this place. Good pizza.

Atmosphere: 4

Food: 5

Service: 5

Nessa Morin

Alabaster Pizza Hut was friendly.. Thank you to the staff.. Rosie the Manager.. Angela, Melissa and Melissa.. you made my day by being welcoming when I was so tired from work and just wanted to get home..
The pizza was hot and delicious.. again.. Thank you!!

Atmosphere: 5

Food: 5

Service: 5

Christopher Segraves

Nobody out-pizzas The Hut was sooo true today.

I was honestly going to Alabaster Dominos, but like a previous review of them they were closed at like 5pm, and we were unable to place an order.
-sorry, I chased a squirrel there, my bad. lol

Anyways...PIZZA HUT...
The staff was nice and courteous. I walked in and was able to speak to the cashier and other people as they came in and out to pick up orders, which was so nice, unlike aforementioned business where you have to stay in your car.
We ordered a Large pan meatlovers, a large hand tossed cheese, and I surprised my wife with a FREE Large Hawaiian Pizza with peppers, chicken, and bacon on it. We had enough points on the app to get it FREE. We also got some cheesy bread, naked boneless wings for the kids, and REAL wings sweet chili flavor. Food, service, were great. and hey they were open unlike the other guys.

Atmosphere: 5

Food: 5

Service: 4

Hannah Dupont

Came in tonight and couldn't have asked for better service. L.A was seriously one of the kindest humans I've ever met! They def exceeded my expectations & I'll be spreading the word for sure!

Atmosphere: 5

Food: 5

Service: 5

Deja Brown

Me and my classmates went in on lunch. One of the employees was back there talking really ugly about us. Will never go back. Super rude and unprofessional.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Personal Pan Pizza

Kaylee Ann Garrett

We ordered online and although the pizza was good, we didn’t get our wings. I’m pregnant and was really looking forward to them. I’m not mad, I just wish someone would’ve called us and said they weren’t able to completely fulfill our order. We were given a credit, it’s just the principle of things

Atmosphere: 5

Food: 4

Service: 5

Tamarous R

The entire staff (tall guy and woman with red hair) are so personable and amazing. Never a bad experience, food is always hot, and they make sure it’s correct before you leave. I love this place

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Sticks, Meat Lovers Pizza

Kelly Daigle

I have been going to this pizza hut last few years, stopped going cause the pizza wasn't correct. Finally decided give it another shot, this time it was correct, hot an the pizzas had plenty of toppings. They were very good on this occasion.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Triple Chocolate Brownie, Pan Pepperoni Pizza, Breaded Boneless Wings, Meat Lovers Pizza, Supreme Pizza

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