To Starbucks Alabaster (Store #13210 at 345 South Colonial Drive):
The one thing I enjoy most about visiting this Starbucks is the top tier customer service I receive. My order is always correct (a venti white chocolate mocha with 8 pumps of white mocha, stirred with a stopper), and the team consistently delivers with excellence.
I’m loyal to Starbucks because the service is consistently amazing no matter where I go, whether it’s a different city or state—but the Alabaster store #13210 is truly my favorite. That’s my store, my “home.” When I walk in, I feel like family. Many of the employees even know me by name.
I especially want to recognize LEIZA!! She has been at this store for years, and her personality and customer service have never changed. She is always kind, professional, and genuine. She is truly an asset to Starbucks in Alabaster, and she makes my day—even on my worst days.
To Leiza: thank you. Thank you for being you. I always look forward to seeing your smile, chatting with you, and starting my day on such a positive note. You are the reason this location feels like home to me.
Sincerely, A very grateful and loyal customer!
Atmosphere: 5
Food: 5
Service: 5
Michelle
So good
Atmosphere: 5
Food: 5
Service: 5
Shenetta Brazzley
Nice, pleasant experience
Atmosphere: 5
Food: 5
Service: 5
Amber McLeod
Ethan was great. I came in with a secret menu drink I wanted my mom to try. He asked about her coffee taste and said that the drink would be a sweet type, he offered options to make it more fitting for her. She loved it. Dirty chai latte Brown sugar cold foam Single blonde espresso Cinnamon dolce syrup Vanilla bean powder Called Dobby on TikTok
Atmosphere: 5
Food: 5
Service: 5
Teresa Foshee
Fast service
Service: 5
John Waller
Placed mobile order, 2 coffees, 5 minutes before getting to store, only one in drive thru line, told to come inside to get it. Whats the difference in ordering when I get there? Ridiculous to have to come inside, and when I asked about it she was rude and acted like its my fault for not ordering sooner.
Atmosphere: 1
Food: 4
Service: 1
Ox O
All drinks were perfect and have to give 5 stars for making correctly. They were delicious. However 1 star for cleanliness. All tables dirty at 11:50 am today, bathrooms were disgusting, and 1 was out of toilet paper.
Atmosphere: 1
Food: 5
Service: 5
Steve Jessup
One iof the barista’s reprimanded me for not giving them enough time after placing an order before coming to the store to pick it up. I was 3 to 4 minutes away when I ordered two coffees and a snack. I did not provoke their criticism of my timing.
Service: 1
Diana Heath
Very clean and friendly.
Atmosphere: 5
Food: 5
Service: 5
Pete Jackson
Love our new Starbucks in Enterprise, Alabama.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tomato \u0026 Mozzarella on Focaccia
I am usually pretty indecisive when ordering a coffee, but Emma or Abby(can’t for the life of me remember her name) was AWESOME. I enjoyed my latte and treat. Will def be back- best Starbucks I’ve been to in a while!!
Food: 5
Service: 5
Jakierra Lee
One of the friendliest
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin \u0026 Pepita Loaf
Candice Mims
My coffee was good. But the strawberry and cream that I got for my friend was awful. Way to much syrup. That was a waste of money.
Kara Kwasniewski
Best drinks we have had, but the wait was very long today
To Starbucks Alabaster (Store #13210 at 345 South Colonial Drive):
The one thing I enjoy most about visiting this Starbucks is the top tier customer service I receive. My order is always correct (a venti white chocolate mocha with 8 pumps of white mocha, stirred with a stopper), and the team consistently delivers with excellence.
I’m loyal to Starbucks because the service is consistently amazing no matter where I go, whether it’s a different city or state—but the Alabaster store #13210 is truly my favorite. That’s my store, my “home.” When I walk in, I feel like family. Many of the employees even know me by name.
I especially want to recognize LEIZA!! She has been at this store for years, and her personality and customer service have never changed. She is always kind, professional, and genuine. She is truly an asset to Starbucks in Alabaster, and she makes my day—even on my worst days.
To Leiza: thank you. Thank you for being you. I always look forward to seeing your smile, chatting with you, and starting my day on such a positive note. You are the reason this location feels like home to me.
Sincerely,
A very grateful and loyal customer!
Atmosphere: 5
Food: 5
Service: 5
So good
Atmosphere: 5
Food: 5
Service: 5
Nice, pleasant experience
Atmosphere: 5
Food: 5
Service: 5
Ethan was great. I came in with a secret menu drink I wanted my mom to try. He asked about her coffee taste and said that the drink would be a sweet type, he offered options to make it more fitting for her. She loved it.
Dirty chai latte
Brown sugar cold foam
Single blonde espresso
Cinnamon dolce syrup
Vanilla bean powder
Called Dobby on TikTok
Atmosphere: 5
Food: 5
Service: 5
Fast service
Service: 5
Placed mobile order, 2 coffees, 5 minutes before getting to store, only one in drive thru line, told to come inside to get it. Whats the difference in ordering when I get there? Ridiculous to have to come inside, and when I asked about it she was rude and acted like its my fault for not ordering sooner.
Atmosphere: 1
Food: 4
Service: 1
All drinks were perfect and have to give 5 stars for making correctly. They were delicious. However 1 star for cleanliness. All tables dirty at 11:50 am today, bathrooms were disgusting, and 1 was out of toilet paper.
Atmosphere: 1
Food: 5
Service: 5
One iof the barista’s reprimanded me for not giving them enough time after placing an order before coming to the store to pick it up. I was 3 to 4 minutes away when I ordered two coffees and a snack. I did not provoke their criticism of my timing.
Service: 1
Very clean and friendly.
Atmosphere: 5
Food: 5
Service: 5
Love our new Starbucks in Enterprise, Alabama.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tomato \u0026 Mozzarella on Focaccia
Restaurantji Recommends
I am usually pretty indecisive when ordering a coffee, but Emma or Abby(can’t for the life of me remember her name) was AWESOME. I enjoyed my latte and treat. Will def be back- best Starbucks I’ve been to in a while!!
Food: 5
Service: 5
One of the friendliest
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin \u0026 Pepita Loaf
My coffee was good. But the strawberry and cream that I got for my friend was awful. Way to much syrup. That was a waste of money.
Best drinks we have had, but the wait was very long today
Iced tea and bag of chips
Atmosphere: 3
Food: 3
Service: 3
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