Wendy's
2170 Kent Dairy Rd, Alabaster
(205) 358-8161
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The staff is incredibly rude..
Atmosphere: 1
Food: 2
Service: 1
I’m sure the food is good and it looks clean in there but nobody wears gloves and you know everybody uses the bathroom. If I can’t trust you to put on gloves to handle my FOOD, I’m sure not trusting you that you washed your hands after using the potty and I shouldn’t have to. You should just wear gloves like you’re supposed to. Bye.
Atmosphere: 4
Food: 3
Service: 2
Hate the damn computer thing you have to order from..
Atmosphere: 2
Food: 3
Service: 1
how do i get the wrong order 80% of the time i come here? i’m so tired of it. people pay for food and then just don’t get it. insane.
Food was PHENOMENAL! Staff was kind and had positive attitudes even though they had a long line. Drinks were perfectly carbonated and the perfect amount of syrup. Outdoor sitting and handicap accessible! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
This is the slowest Wendy’s and for no reason. There can be just a few customers and it takes 30 minutes to get your food.
Atmosphere: 1
Food: 2
Service: 1
Incompetent and unhelpful staff. Check your order before leaving the drive through. I had an entire $12 meal missing from my order. When I got home 20 minutes later and realized it, I called for a refund and was told I needed to come back to the store to get it refunded. I have kids and don’t have an hour to burn getting there, haggling with the manager, and getting back. They have one job, to make and serve food, and they aren’t capable of reliably doing it.
Atmosphere: 1
Food: 3
Service: 1
Wendy's can be hit or miss like any fast food place. This one is updated inside and food has been consistently good. They were slammed when I went today, assumed I would have to wait. Nope, got my food on time. Thank you!
Atmosphere: 5
Food: 5
Service: 5
gave me a cheeseburger with my biggie meal deal when i asked for a chicken sandwich
They close before posted hours every night.
Restaurantji Recommends
I always have trouble with this location I'm a door dasher an they always tell me to not use the drive threw . But they won't answer the phone or the door when I knock ? Then complain when I get in the drive threw to pick it up , not very helpful or friendly !!! Not the first second or third time happening either !!!
Worst Wendy's I've ever been to. Poor rude management. Dead eyed employees moving about like shuffling zombies in the Walking Dead. At least the zombies were motivated. My wife really enjoys Wendy's so I'd say the last ten times I've been to this location they've completely screwed up basic orders. No special stuff, just leaving out food or leaving off cheese, bacon, lettuce, etc. Strangely, they've sometimes added sauces or ingredients that aren't on anything on the menu. They don't know how to make the food they sell and neither they nor management care. I'll never go there again and it would be fantastic if no one else did. It's such a great location you could make a profit selling burnt hair tacos. I've reached out to corporate and they sent me a coupon. If I tried to use it their heads might explode trying to figure out how to enter into the system. Seriously, the last ten times almost everything is jacked up... Cold, missing items, items I didn't order, dipping sauces to go with my cold burger, a Baconator with no bacon!!! I digress, to summarize... NEVER EAT HERE... DONT EVEN DRIVE SLOWLY BY HERE, THEIR INCOMPETENCE MAY BE CONTAGIOUS. 0 STARS
Atmosphere: 1
Food: 1
Service: 1
Lied about their open and close times, wouldn't fill a mobile order, extremely rude.
Atmosphere: 1
Food: 1
Service: 1
Disgusting food matched with disgusting attitude that’s what this place is save your money.
Atmosphere: 1
Food: 1
Service: 1
The wait is ridiculous, just for the food to be subpar, waited in like 15 minutes before i could order only 3 people were ahead of me.
Atmosphere: 1
Food: 1
Service: 1
Loading...