Good variety of sandwiches for a fast food restaurant.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Greek Gyro, French Dip, Roast Beef, Curly Fries
Jesse Gribble
As I expected for fast food.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Roast Beef
Michael Speakmon
I placed my order through the app on Sunday, 01 December 2024 at 11:52 am. I arrived at the Albertville Arby’s at 12:00 pm. At 12:20 I asked about my order and was told they were working on it. At 12:35 pm, I asked again about my order as I was watching them keep pushing it to the side. The young lady handed me a bag and asked me to make sure it was right. I told her it wasn’t and that the food in it was cold and I wanted it remade. When she told the Manager, the manager got mad. I finally got my order at 12:46 pm.
If an online order gets placed, it should be made right away and be ready for the customer. There was no excuse for this to have happened.
Franchise or not, Corporate needs to look into this. The General Manager, Asst. Managers, and Shift Supervisors (if any) need to do better.
And the employees also need to not just be standing around looking confused. The orders appear on the screen in order, so fulfill them in that order.
They apparently were messing up drive through orders as well.
Food: 3
Service: 1
Jessica Creasman
I got the Greek gyro and it was really dry. It's not supposed to be like that. Other than that it was fine.
Oil was old. Even chicken sandwich tasted off. Potatoes were so bad could not finish.
Very upset with my order today. Ordered the Quarter pound Brisket and they didn't put any meat on my sandwich or any sauce
Atmosphere: 1
Food: 1
Service: 1
Food always good and staff friendly. The milkshake machine breaks down too often...but other than that it's good!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Roast Beef, Reuben
The best around
Atmosphere: 4
Food: 5
Service: 5
Fresh food and very filling highly recommend
Atmosphere: 5
Food: 5
Service: 5
Drive thru moved slowly, but my food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben, Curly Fries, Double Roast Beef
It took a long time to get our food here.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Roast Beef, Curly Fries
B plus
Atmosphere: 4
Food: 4
Service: 4
It was OK. I had to wait for about five or six minutes, but I had ordered a lot.
Atmosphere: 3
Food: 3
Service: 3
Love it here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Smokehouse Brisket Sandwich
Restaurantji Recommends
Good variety of sandwiches for a fast food restaurant.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Greek Gyro, French Dip, Roast Beef, Curly Fries
As I expected for fast food.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Roast Beef
I placed my order through the app on Sunday, 01 December 2024 at 11:52 am. I arrived at the Albertville Arby’s at 12:00 pm. At 12:20 I asked about my order and was told they were working on it. At 12:35 pm, I asked again about my order as I was watching them keep pushing it to the side. The young lady handed me a bag and asked me to make sure it was right. I told her it wasn’t and that the food in it was cold and I wanted it remade. When she told the Manager, the manager got mad. I finally got my order at 12:46 pm.
If an online order gets placed, it should be made right away and be ready for the customer. There was no excuse for this to have happened.
Franchise or not, Corporate needs to look into this. The General Manager, Asst. Managers, and Shift Supervisors (if any) need to do better.
And the employees also need to not just be standing around looking confused. The orders appear on the screen in order, so fulfill them in that order.
They apparently were messing up drive through orders as well.
Food: 3
Service: 1
I got the Greek gyro and it was really dry. It's not supposed to be like that. Other than that it was fine.
Atmosphere: 5
Food: 3
Service: 5
Love me some Arby's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
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