My food was great couldn't have asked for better service or food. Only problem I had was the app doesn't let you order and pay with cash at the store on orders over $50bucks but other than that it was excellent...and Mary was great at the window..
Atmosphere: 4
Food: 4
Service: 4
Nikki Bolton
Order your food atleast an hour and a half before you actually want to eat! I had to order through DoorDash since the Domino's app failed over 5 times to send the order. Finally got it done on DoorDash at 6:23pm while I'm sitting in the Boaz Walmart parking lot (about 15min from home). Domino's is about 5min from the house in Albertville. The pizza didn't arrive until 7:45pm! Yet the tracker said it was in the quality check stage at 6:40pm. Mind you, this was just a medium, one topping pizza and a dessert, not some huge order. And based on these reviews, going in person isn't any faster. My dad will have to settle for Marcos or something or I'll find another Domino's farther away and drive to it. Ridiculous.
Food: 4
Service: 2
gina waits
So we placed an order sitting in food city parking lot, used app. Logged in, went thru all the questions, and picking items. Then updated card, etc. Finally got order placed, at the right store, and the app showed, expect 20 to like 28 min. So Sat in parking lot, for a little while, wife n I rode around behind arbys, n tj Maxx shopping center, finally drove up to drive through window, sat there for like 15 min. Finally girl came to window. Asked name and stuff, but then says it would be at least 30 min. Or more like an hour, I told her I have been waiting over 20 min. And it started raining a little bit. And the order was like curbside pickup. Wasn't sure if we're to pickup at window, but didn't want girl to walk out in rain, so after I sat at window for extra 10 min. She says she's only one there. And could be another hour, in the 20 min we were just by there parking lot, no one was coming or going. So the girl was rude, and I told her we already been waiting because app was saying like 25 min. So she said she would cancel order. I figured I had better. Wouldn't want her, as she was rude and angry, didn't need pizzas from her, might be a while before I try domino's
Daniel Waters
This location is going to hell in a handbasket... the last time I ordered I added Jalepeno to the extravaganza, they me a Jalepeno pizza. I live 20 minutes away so I called and was told I already had a credit so they couldn't add another...tonight I ordered thinking I had free pizza and now the credit isn't showing and the credit card machine isn't working. Be glad my wife went to pick it up and not me, it would have been left.
Atmosphere: 2
Food: 1
Service: 4
Samantha Whitley
Always amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake
brittany Lyles
The only issue we usually have is the pizza not being cut all the way through .
Food: 3
Service: 5
Rozana Guldner
I live in a house with several teenage boys, so we order here several times a month. They're always friendly, helpful, and timely on getting out order to us.
Atmosphere: 4
Food: 5
Service: 4
Daniel Young
Today, I placed an order at the Dominos in Albertville, Alabama, and it was the absolute worst customer service I’ve had from ANY Dominos. From the time I placed my order to the time the order was in my hands was 1.5 hours. I tried to pick it up in the drive thru but was told to park and they would bring my food to me. I waited in my car for almost 45m until I got fed up and went inside. Waiting for me inside was my food that had been ready for over 20 minutes!! I complained to the manager, and she said the guy who told me he would bring my food out “forgot about me.” What a piss poor excuse that was. Instead of taking accountability for her team as a leader, this person tried to blame an individual under her. All she had to say for herself was an empty “sorry.” And that she would let the worker know. By time I got home my pizza was cold. But at least I got a “sorry” right? Pathetic. Save your money, and more importantly your time, and order from a local pizza shop, or at least a different Dominos.
Atmosphere: 2
Food: 2
Service: 1
BLadean
Hot fresh and delicious! Very clean super very professional employees!
Atmosphere: 5
Food: 5
Service: 5
Samuel Bak
Yo whoever made these Parmesan bites and pizza tonight, that shit was off the chain!
By far the most terrible service I’ve ever had anywhere. Didn’t have change for a hundred on a $45 dollar bill when delivering to my house. They call a tell me I can come pick up my order an they could take the $100 bill. I drive all the way there and Guess What??? Sir we can’t take your $100. What has this world came to!!
Atmosphere: 1
Food: 1
Service: 1
Karissa Wiblin
Ordered here not too long ago. The employees are rude, the manager shouldn’t be running a business. The store has roaches and it’s always dirty. Won’t be eating here again.
Atmosphere: 1
Food: 1
Service: 1
Hunter Pointer
If possible avoid ordering from this dominos the the service is terrible wait times are on average 1 hour or more for basic orders
Service: 1
Lisa Gannett
Had an online order for two thin crust pizzas. Had to have one remade because it was hand tossed. The other thin crust was overdone and cold.
Food: 1
Service: 2
David Stephens
So they refused to let me park and pick up my order in their lobby. So then I had to wait an extremely long time in line to get to their drive-up window while my order was already ready but I had to wait on people in front of me whose orders were not ready. I waited an extra 45 minutes in line. When my order had already been done for over 20 minutes before that, so my food sat there for over an hour before I could get it. I'm not happy to say the least!
My food was great couldn't have asked for better service or food. Only problem I had was the app doesn't let you order and pay with cash at the store on orders over $50bucks but other than that it was excellent...and Mary was great at the window..
Atmosphere: 4
Food: 4
Service: 4
Order your food atleast an hour and a half before you actually want to eat! I had to order through DoorDash since the Domino's app failed over 5 times to send the order. Finally got it done on DoorDash at 6:23pm while I'm sitting in the Boaz Walmart parking lot (about 15min from home). Domino's is about 5min from the house in Albertville. The pizza didn't arrive until 7:45pm! Yet the tracker said it was in the quality check stage at 6:40pm. Mind you, this was just a medium, one topping pizza and a dessert, not some huge order. And based on these reviews, going in person isn't any faster. My dad will have to settle for Marcos or something or I'll find another Domino's farther away and drive to it. Ridiculous.
Food: 4
Service: 2
So we placed an order sitting in food city parking lot, used app. Logged in, went thru all the questions, and picking items. Then updated card, etc. Finally got order placed, at the right store, and the app showed, expect 20 to like 28 min. So Sat in parking lot, for a little while, wife n I rode around behind arbys, n tj Maxx shopping center, finally drove up to drive through window, sat there for like 15 min. Finally girl came to window. Asked name and stuff, but then says it would be at least 30 min. Or more like an hour, I told her I have been waiting over 20 min. And it started raining a little bit. And the order was like curbside pickup. Wasn't sure if we're to pickup at window, but didn't want girl to walk out in rain, so after I sat at window for extra 10 min. She says she's only one there. And could be another hour, in the 20 min we were just by there parking lot, no one was coming or going. So the girl was rude, and I told her we already been waiting because app was saying like 25 min. So she said she would cancel order. I figured I had better. Wouldn't want her, as she was rude and angry, didn't need pizzas from her, might be a while before I try domino's
This location is going to hell in a handbasket... the last time I ordered I added Jalepeno to the extravaganza, they me a Jalepeno pizza. I live 20 minutes away so I called and was told I already had a credit so they couldn't add another...tonight I ordered thinking I had free pizza and now the credit isn't showing and the credit card machine isn't working. Be glad my wife went to pick it up and not me, it would have been left.
Atmosphere: 2
Food: 1
Service: 4
Always amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lava Cake
The only issue we usually have is the pizza not being cut all the way through .
Food: 3
Service: 5
I live in a house with several teenage boys, so we order here several times a month. They're always friendly, helpful, and timely on getting out order to us.
Atmosphere: 4
Food: 5
Service: 4
Today, I placed an order at the Dominos in Albertville, Alabama, and it was the absolute worst customer service I’ve had from ANY Dominos. From the time I placed my order to the time the order was in my hands was 1.5 hours. I tried to pick it up in the drive thru but was told to park and they would bring my food to me. I waited in my car for almost 45m until I got fed up and went inside. Waiting for me inside was my food that had been ready for over 20 minutes!! I complained to the manager, and she said the guy who told me he would bring my food out “forgot about me.” What a piss poor excuse that was. Instead of taking accountability for her team as a leader, this person tried to blame an individual under her. All she had to say for herself was an empty “sorry.” And that she would let the worker know. By time I got home my pizza was cold. But at least I got a “sorry” right? Pathetic. Save your money, and more importantly your time, and order from a local pizza shop, or at least a different Dominos.
Atmosphere: 2
Food: 2
Service: 1
Hot fresh and delicious! Very clean super very professional employees!
Atmosphere: 5
Food: 5
Service: 5
Yo whoever made these Parmesan bites and pizza tonight, that shit was off the chain!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
By far the most terrible service I’ve ever had anywhere. Didn’t have change for a hundred on a $45 dollar bill when delivering to my house. They call a tell me I can come pick up my order an they could take the $100 bill. I drive all the way there and Guess What??? Sir we can’t take your $100. What has this world came to!!
Atmosphere: 1
Food: 1
Service: 1
Ordered here not too long ago. The employees are rude, the manager shouldn’t be running a business. The store has roaches and it’s always dirty. Won’t be eating here again.
Atmosphere: 1
Food: 1
Service: 1
If possible avoid ordering from this dominos the the service is terrible wait times are on average 1 hour or more for basic orders
Service: 1
Had an online order for two thin crust pizzas. Had to have one remade because it was hand tossed. The other thin crust was overdone and cold.
Food: 1
Service: 2
So they refused to let me park and pick up my order in their lobby. So then I had to wait an extremely long time in line to get to their drive-up window while my order was already ready but I had to wait on people in front of me whose orders were not ready. I waited an extra 45 minutes in line. When my order had already been done for over 20 minutes before that, so my food sat there for over an hour before I could get it. I'm not happy to say the least!
Atmosphere: 1
Food: 3
Service: 1
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