My order was great accurate and was everything I expected the only issue I have is with the service. It doesn't always happen but there has been a few occasions in which the was just plain awkward. The staff didnt want to be there and you could tell not only in their body language but by the attitude as well. They still made my order and it was correct but you could really tell they didnt want to and the only other issue I had is the store itself seems like they constantly run out of popular flavors of ice cream a lot and can be frustrating especially when you order ahead in the app and when you get to the store to pick up your order you get told they dont have it and they ran out a few days ago and you still get told the exact same thing when you choose another flavor. I just wish they could inform the customers of that kind of thing someway to avoid the whole ordeal altogether.
Atmosphere: 4
Food: 5
Service: 3
Austin Storie
Showed up about 930pm to get coffee before work. First employee came on asked if I would be using my app. Then a second employee cut in and told me that the store was closed. Weird cause your website says 10 pm.. and there were other customers parked out front. Please either fix your hours or speak to your employees. I was having a bad enough start to my day and not being able to get coffee before a 3rd shift job just makes it worst.
Atmosphere: 1
Food: 1
Service: 1
Harper Williams
Very quick service!
Atmosphere: 5
Food: 5
Service: 5
Caitlin Nelms
Snackin bacon didn’t fill up but 1/4 the bag. For $3.50? I even asked the girl at the window if that was the correct portion. She just said “Yeah”. Tastes great. Good coffee but corporate needs to take a look at what they are offering for those kinds of prices.
Atmosphere: 5
Food: 2
Service: 1
Rod Heasley
Posted hours on door says week nights open until 8 pm. Was there at 7:05 pm and people inside but doors all locked. Completion across street was open and got our business
Atmosphere: 1
Food: 2
Service: 1
Rick Webb
Very kind young lady, very helpful regarding the area.
Atmosphere: 5
Food: 5
Service: 5
Cristina Ciminello
Very disappointed with this Dunkin! I’ve come through the drive thru twice this week with horrible customer service.This morning I ordered my usual iced coffee, waited about 10+ min only to be ignored at the window (no one would come to the window even though the employees saw me waiting) and asked “what was my order?” Like what? When I placed my order it appeared correct on the screen, I’m not sure how my order got lost? I can’t believe the amount of employees wearing headsets for what? You can’t even take my order. I don’t understand how you get my order lost. This use to be a good Dunkin when it first opened…
Cody Loftis
Great cold brew!
Francisco Mateo
Not a good place. They close at 9pm. App says till 10pm. Young teenagers were rude. Stay away
Lila Swaim
Closed at 8:45 even though their hours of operations posted they do not close until 9. Online hours say they close at 10. Please address the issue
Loved this place! We were traveling from GA & had great service. Thank you Molly & Whitney for such a great experience!
Atmosphere: 5
Food: 5
Service: 5
Holly Kay Ferguson
I love it
Atmosphere: 5
Food: 5
Service: 5
Shuttered Wings (Kary)
I used to love this place when they first opened. Now you can't get a hot drink. My husbands black coffee with butter pecan flavoring is cold. My latte is even colder. I just opened the lid and it is flavored milk. Thers no coffee even in it. None. Why can't you make a hot drink hot. And how do you just pour milk and flavoring and not a single drop of coffee? I've been told so many times the steamer is broken. I give up. This is completely ridiculous. I won't be back.
My order was great accurate and was everything I expected the only issue I have is with the service. It doesn't always happen but there has been a few occasions in which the was just plain awkward. The staff didnt want to be there and you could tell not only in their body language but by the attitude as well. They still made my order and it was correct but you could really tell they didnt want to and the only other issue I had is the store itself seems like they constantly run out of popular flavors of ice cream a lot and can be frustrating especially when you order ahead in the app and when you get to the store to pick up your order you get told they dont have it and they ran out a few days ago and you still get told the exact same thing when you choose another flavor. I just wish they could inform the customers of that kind of thing someway to avoid the whole ordeal altogether.
Atmosphere: 4
Food: 5
Service: 3
Showed up about 930pm to get coffee before work. First employee came on asked if I would be using my app. Then a second employee cut in and told me that the store was closed. Weird cause your website says 10 pm.. and there were other customers parked out front. Please either fix your hours or speak to your employees. I was having a bad enough start to my day and not being able to get coffee before a 3rd shift job just makes it worst.
Atmosphere: 1
Food: 1
Service: 1
Very quick service!
Atmosphere: 5
Food: 5
Service: 5
Snackin bacon didn’t fill up but 1/4 the bag. For $3.50? I even asked the girl at the window if that was the correct portion. She just said “Yeah”. Tastes great. Good coffee but corporate needs to take a look at what they are offering for those kinds of prices.
Atmosphere: 5
Food: 2
Service: 1
Posted hours on door says week nights open until 8 pm. Was there at 7:05 pm and people inside but doors all locked. Completion across street was open and got our business
Atmosphere: 1
Food: 2
Service: 1
Very kind young lady, very helpful regarding the area.
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with this Dunkin! I’ve come through the drive thru twice this week with horrible customer service.This morning I ordered my usual iced coffee, waited about 10+ min only to be ignored at the window (no one would come to the window even though the employees saw me waiting) and asked “what was my order?” Like what? When I placed my order it appeared correct on the screen, I’m not sure how my order got lost? I can’t believe the amount of employees wearing headsets for what? You can’t even take my order. I don’t understand how you get my order lost. This use to be a good Dunkin when it first opened…
Great cold brew!
Not a good place. They close at 9pm. App says till 10pm. Young teenagers were rude. Stay away
Closed at 8:45 even though their hours of operations posted they do not close until 9. Online hours say they close at 10. Please address the issue
Restaurantji Recommends
Best ice cream (Baskin Robbins)
My son's favorite coffee shop
Loved this place! We were traveling from GA & had great service. Thank you Molly & Whitney for such a great experience!
Atmosphere: 5
Food: 5
Service: 5
I love it
Atmosphere: 5
Food: 5
Service: 5
I used to love this place when they first opened. Now you can't get a hot drink. My husbands black coffee with butter pecan flavoring is cold. My latte is even colder. I just opened the lid and it is flavored milk. Thers no coffee even in it. None.
Why can't you make a hot drink hot. And how do you just pour milk and flavoring and not a single drop of coffee?
I've been told so many times the steamer is broken. I give up. This is completely ridiculous. I won't be back.
Atmosphere: 1
Food: 1
Service: 1
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