It is 9:15 and they don't close until 10 pm and they wouldn't make a milk shake, claimed they were shooting down the equipment and couldn't do a shake.. smh I get one from here every evening..
Atmosphere: 1
Food: 1
Service: 1
brysonn robertson
went here today, got a chicken tenders and fries, my chicken was as hard as a rock!! fries was unbelievably nasty, it tasted like it had been sitting for a while and all together just tased horribly. my drink tasted like chemicals and was not good at all. my fries wasn't filled even half way and this isn't my first experience at this exact same location. may i add staff was so incredibly rude it was all around my worst experience here do better you guys
Atmosphere: 1
Food: 1
Service: 1
bella
I don't usually write reviews, but my repeated experiences at this location have been beyond disappointing. The chicken was dry to the point of being inedible and had an unsettling pink tint that made me question if it was even fully cooked. My food took an absurd amount of time to come out, and when it finally did, the milkshake tasted like cleaning chemicals. The fries were cold, hard, and clearly reheated from an old batch. The employees are consistently rude and seem to have no regard for basic customer service or hygiene. One morning, the girl working the drive-thru smelled absolutely awful a stench so strong it filled my car window before I could even get my order. It was genuinely nauseating and made me lose my appetite entirely. The breakfast is just as terrible as everything else on the menu. My food is always thrown together like it was done in a hurry, and they can't seem to get a single order right. This location is a complete embarrassment to the brand unprofessional, unsanitary, and completely lacking in care or quality. I would strongly recommend avoiding this place at all costs.
Atmosphere: 1
Food: 1
Service: 3
Joseph Herrera
You guys did wonderful on the food very fresh just wish boaz would be the same there food is so nasty and old they don't care the way this location does.
Atmosphere: 4
Food: 5
Service: 4
Desirae Tabor
I go through jacks quite often, the one in geraldine, they just plain out suck, iced coffee you have to taste before you pull off because if you don't it wont have any flavoring in it. The burgers are 80% cold 9/10 times u go through drive thru, the manager lady is rude when you have nobody issue and have to go inside to have it fixed. This jacks here in albertville is so GREAT! GREAT SERVICE,GREAT FOOD,GREAT ICED COFFEE, GREAT JOB YALL!! THANK YOU FOR DOING YOUR JOB WELL WE APPRECIATE YOU!!! ☺
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, Hamburger, Fried Chicken, Big Jack, Coleslaw, Chicken Biscuit, Bacon Biscuit, Steak Biscuit, Biscuits and Gravy, Cheeseburger, French Fries, Bigger Jack Combo, Big Bacon Combo, Bacon Egg \u0026 Cheese Biscuit Combo, Sausage Egg \u0026 Cheese Biscuit Combo, Sausage Biscuit, Big blt, Southern Fried Chicken Sandwich
Nicole Tucker
The chicken fingers have a really good flavor. Didn't even need sauce on them. Their green beans are freaking delicious!! I could have eaten 2 orders of them.
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
Pam Hill
Good food
Atmosphere: 5
Food: 5
Service: 5
Brenda Jenkins
Your food was cold. Greasy, and you definitely do not have the right formula on your diet Dr Pepper.
Food: 3
Service: 3
April Perry
Love love love they've big jack burgers and the shakes are terrific! Especially the smokey mountain fudge one! 😋 😋
Atmosphere: 5
Food: 5
Service: 5
Stephanie
I work a36 hour shift went to jacks in albertville for supper Ordered a apple pecan salad Asked for extra pecans I’d pay more My husband got a single Dave with no veggies Drive through Got home opened bag to find I didn’t have one pack of pecans or no salad dressing To say it’s was a total disappointment is an understatement My husbands burger was just as I asked I will never return to night shift for any food ever Day shift I’ve never had a problem with No one wants to spend $10 and end up throwing it in trash This isn’t the first time I’ve been disappointed with the only thing I ever order at jacks Someone needs to retrain the night shift or you won’t have anyone come then Thank you day and morning shift for always going above and beyond to make sure customers get the best experience possible you rock !!!
We went through drive-thru and ordered 2 chicken sandwiches, and had to pull up an wait until they cooked them, but they were fresh. Jack's uses Chicken Fingers on their chicken sandwiches instead of a chicken breast filet like most places do. It is a good sandwich but doesn't have the WOW factor like some restaurants have. It was a good experience overall.
We went through drive-thru and ordered 2 chicken sandwiches, and had to pull up an wait until they cooked them, but they were fresh. Jack's uses Chicken Fingers on their chicken sandwiches instead of a chicken breast filet like most places do. It is a good sandwich but doesn't have the WOW factor like some restaurants have. It was a good experience overall.
It is 9:15 and they don't close until 10 pm and they wouldn't make a milk shake, claimed they were shooting down the equipment and couldn't do a shake.. smh I get one from here every evening..
Atmosphere: 1
Food: 1
Service: 1
went here today, got a chicken tenders and fries, my chicken was as hard as a rock!! fries was unbelievably nasty, it tasted like it had been sitting for a while and all together just tased horribly. my drink tasted like chemicals and was not good at all. my fries wasn't filled even half way and this isn't my first experience at this exact same location. may i add staff was so incredibly rude it was all around my worst experience here do better you guys
Atmosphere: 1
Food: 1
Service: 1
I don't usually write reviews, but my repeated experiences at this location have been beyond disappointing. The chicken was dry to the point of being inedible and had an unsettling pink tint that made me question if it was even fully cooked. My food took an absurd amount of time to come out, and when it finally did, the milkshake tasted like cleaning chemicals. The fries were cold, hard, and clearly reheated from an old batch. The employees are consistently rude and seem to have no regard for basic customer service or hygiene. One morning, the girl working the drive-thru smelled absolutely awful a stench so strong it filled my car window before I could even get my order. It was genuinely nauseating and made me lose my appetite entirely. The breakfast is just as terrible as everything else on the menu. My food is always thrown together like it was done in a hurry, and they can't seem to get a single order right. This location is a complete embarrassment to the brand unprofessional, unsanitary, and completely lacking in care or quality. I would strongly recommend avoiding this place at all costs.
Atmosphere: 1
Food: 1
Service: 3
You guys did wonderful on the food very fresh just wish boaz would be the same there food is so nasty and old they don't care the way this location does.
Atmosphere: 4
Food: 5
Service: 4
I go through jacks quite often, the one in geraldine, they just plain out suck, iced coffee you have to taste before you pull off because if you don't it wont have any flavoring in it. The burgers are 80% cold 9/10 times u go through drive thru, the manager lady is rude when you have nobody issue and have to go inside to have it fixed. This jacks here in albertville is so GREAT! GREAT SERVICE,GREAT FOOD,GREAT ICED COFFEE, GREAT JOB YALL!! THANK YOU FOR DOING YOUR JOB WELL WE APPRECIATE YOU!!! ☺
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, Hamburger, Fried Chicken, Big Jack, Coleslaw, Chicken Biscuit, Bacon Biscuit, Steak Biscuit, Biscuits and Gravy, Cheeseburger, French Fries, Bigger Jack Combo, Big Bacon Combo, Bacon Egg \u0026 Cheese Biscuit Combo, Sausage Egg \u0026 Cheese Biscuit Combo, Sausage Biscuit, Big blt, Southern Fried Chicken Sandwich
The chicken fingers have a really good flavor. Didn't even need sauce on them. Their green beans are freaking delicious!! I could have eaten 2 orders of them.
Food: 5
Service: 5
Recommended dishes: Chicken Fingers
Good food
Atmosphere: 5
Food: 5
Service: 5
Your food was cold. Greasy, and you definitely do not have the right formula on your diet Dr Pepper.
Food: 3
Service: 3
Love love love they've big jack burgers and the shakes are terrific! Especially the smokey mountain fudge one! 😋 😋
Atmosphere: 5
Food: 5
Service: 5
I work a36 hour shift went to jacks in albertville for supper
Ordered a apple pecan salad
Asked for extra pecans I’d pay more
My husband got a single Dave with no veggies
Drive through
Got home opened bag to find I didn’t have one pack of pecans or no salad dressing
To say it’s was a total disappointment is an understatement
My husbands burger was just as I asked
I will never return to night shift for any food ever
Day shift I’ve never had a problem with
No one wants to spend $10 and end up throwing it in trash
This isn’t the first time I’ve been disappointed with the only thing I ever order at jacks
Someone needs to retrain the night shift or you won’t have anyone come then
Thank you day and morning shift for always going above and beyond to make sure customers get the best experience possible you rock !!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast service and the best biscuits!
We went through drive-thru and ordered 2 chicken sandwiches, and had to pull up an wait until they cooked them, but they were fresh. Jack's uses Chicken Fingers on their chicken sandwiches instead of a chicken breast filet like most places do. It is a good sandwich but doesn't have the WOW factor like some restaurants have. It was a good experience overall.
Atmosphere: 4
Food: 5
Service: 4
Fantastic breakfast biscuits.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Biscuit, Steak Biscuit
We went through drive-thru and ordered 2 chicken sandwiches, and had to pull up an wait until they cooked them, but they were fresh. Jack's uses Chicken Fingers on their chicken sandwiches instead of a chicken breast filet like most places do. It is a good sandwich but doesn't have the WOW factor like some restaurants have. It was a good experience overall.
Good food at a fair price
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheeseburger
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