I have never complained or reported a restaurant before but the service at this location is appalling! The ones who work the drive thru have the worst attitude and customer service. The first couple of times I thought “maybe this person is just having a bad day” but this is a regular occurrence. They never give you a total at the speaker, they rudely tell you “go to the window” the order isn’t correct and it was literally a single gravy biscuit with lg coffee and cream. They slammed the change in my hand. It was just another awful experience! This location really needs to step up its game!
Megan Cooley
I have a terrible experience every time I go to the albertville jacks, with the employees wanting to be completely rude. They will talk over you as you’re speaking to them telling your order to them and them saying anything else all rudely. Don’t ask me what I want if you are not willing to listen…. They don’t know how to tell anyone their total and I have had it to where they won’t even tell me my order at the window.. they will hold their hand out wanting my money….. I have never complained on anyone before normally I just turn the other cheek and go about my day, but I truly believe something needs to be done about the ride staff members. If you don’t like your job and don’t wanna be there then find another job or if you’re having a bad day, don’t be rude and make someone else’s day bad…. I have worked in fast food before when I was in school and I never treated customers rudely no matter what….
Audie Craig
Food was OK, but it’s inside a grocery store.
Jimmy Scott
I have been there twice both times food was cold and order was wrong. and I said something they was real hateful. and rude. now jack in Boaz is very good. and they are nice I have been talked down and cussed by employees.
WhitneynJimmy Scott
I have been there twice both times food was cold and order was wrong. and I said something they was real hateful. and rude. now jack in Boaz is very good. and they are nice I have been talked down and cussed by employees.
Todd Roseborough
Went to jacks this morning to get 2 deluxe meals with chicken and a double gravy and biscuit got home my order was completely wrong they gave me one deluxe with bacon ? smh didn’t even get the other went to return the food and get the right order instead of replacing the whole meal they said I must pay for a new meal you guys and your management are jokes
Allan Taylor
Very rude Hispanic’s at the window !!!!! Will mess your food up on purpose !
I have never complained or reported a restaurant before but the service at this location is appalling! The ones who work the drive thru have the worst attitude and customer service. The first couple of times I thought “maybe this person is just having a bad day” but this is a regular occurrence. They never give you a total at the speaker, they rudely tell you “go to the window” the order isn’t correct and it was literally a single gravy biscuit with lg coffee and cream. They slammed the change in my hand. It was just another awful experience! This location really needs to step up its game!
I have a terrible experience every time I go to the albertville jacks, with the employees wanting to be completely rude. They will talk over you as you’re speaking to them telling your order to them and them saying anything else all rudely. Don’t ask me what I want if you are not willing to listen…. They don’t know how to tell anyone their total and I have had it to where they won’t even tell me my order at the window.. they will hold their hand out wanting my money….. I have never complained on anyone before normally I just turn the other cheek and go about my day, but I truly believe something needs to be done about the ride staff members. If you don’t like your job and don’t wanna be there then find another job or if you’re having a bad day, don’t be rude and make someone else’s day bad…. I have worked in fast food before when I was in school and I never treated customers rudely no matter what….
Food was OK, but it’s inside a grocery store.
I have been there twice both times food was cold and order was wrong. and I said something they was real hateful. and rude. now jack in Boaz is very good. and they are nice I have been talked down and cussed by employees.
I have been there twice both times food was cold and order was wrong. and I said something they was real hateful. and rude. now jack in Boaz is very good. and they are nice I have been talked down and cussed by employees.
Went to jacks this morning to get 2 deluxe meals with chicken and a double gravy and biscuit got home my order was completely wrong they gave me one deluxe with bacon ? smh didn’t even get the other went to return the food and get the right order instead of replacing the whole meal they said I must pay for a new meal you guys and your management are jokes
Very rude Hispanic’s at the window !!!!! Will mess your food up on purpose !
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