McDonald's
7375 US-431, Albertville
(256) 878-6755
Recent Reviews
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The last 2 times I've gone through the drive thru, my order has been wrong. The girl at the window doesn't speak and is rude!!!!
Service: 1
Got two cold egg McMuffins. Cheese wasn't even melted , already drive away before I realized how terrible they were.
Atmosphere: 3
Food: 3
Service: 4
They suck. Don’t recommend at all. Go anywhere else. Told them we wanted a refund because 5 cars behind us got their food before we did. Mind you we only got 2 happy meals and one cheeseburger. Rude customer service. Never got the refund. Didn’t even get half the food we ordered. Manger was RUDE. Don’t go to. 🤢
Service: 1
Place is straight cheeks, never prepared for a rush that happens every single day.
Atmosphere: 1
Food: 2
Service: 1
This has turned into the worst Macdonalds I've ever been to! The employees are rude, the food is never correct, you can't even get decent french fries anymore. The last 3 times I have been here the French fries were old and overcooked and when I asked for new fries they reheated the same fries in the microwave and gave them back. You don't get napkins or condiments. They never fill the drinks all the way to the top and roll their eyes when asked to fill it up the rest of the way. So disappointing. I will not be spending anymore money here.
Atmosphere: 1
Food: 1
Service: 1
The workers are so rude they threatened to call the police after I simply complained about the food they woman called me buddy boy and told me to get another hobby
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fries
When you say extra, it's never extra. It's quite the opposite. I don't think they understand what you're telling them. It's every single time I go here something isn't made right.
Atmosphere: 2
Food: 1
Service: 2
Didn’t get my whole order Bad customer service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Big Mac
It really depends on who is working honestly! Usually it's a bunch of kids that doesn't know what they're doing and goofing off
Atmosphere: 3
Food: 3
Service: 3
Used to love this place but now the food is usually wrong for special orders the food is cold not fresh and the service is terrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Crispy Chicken Sandwich, Double Quarter Pounder with Cheese, 40 PC Chicken Mcnuggets & 2 Large Fries
Restaurantji Recommends
For the love of god stop forcing people to pull to the side when getting a quarter pounder. This completely defeats the purpose of fast food if i have to sit in the parking lot and wait.
Atmosphere: 1
Food: 1
Service: 1
Has to be the worse McDonald’s in Alabama. They get your order wrong every single time. They say “huh” 15 times before understanding a piece of your order. Idk if it’s lack of training or terrible equipment but they can’t understand you. They will pull you then forget they even pulled you then bring you the wrong order. When you ask for extra onions, they put 2 diced onions on the entire sandwich or nothing at all. They’re really struggling at this location and it’s evident.
Atmosphere: 1
Food: 1
Service: 1
Bad service
BOGO for $1 Breakfast Sandwich deal has the silliest rule ever..... Sausage Buscuit not an eligible item
Atmosphere: 1
Food: 1
Service: 1
Well we ordered 3 #3 bfast combo and what we got was bacon and cheese biscuit not bacon egg and cheese will not get my business anymore and plus food was cold
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