Sonic Drive-In

8269 US-431, Albertville
(256) 894-3010

Recent Reviews

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Jae Hurt

Awesome

Atmosphere: 5

Food: 5

Service: 5

Casey Richards

Just went there on my lunch break literally sat there and had to go online for 30 minutes. My order was wrong. I ordered a slush. My slush was melted by the time I got to my car.

Atmosphere: 2

Food: 2

Service: 1

Richard Turner

It’s Sonic. Probably the most economical option for that type food nowadays.

Atmosphere: 5

Food: 5

Service: 5

L

Could be better

Benjamin Bailey

After three trips we still didn't get the right stuff!!!!Not sure what is going on but won't be stopping by here again.

Atmosphere: 1

Food: 1

Service: 1

Ricky Mundy

Ordered corn dog fresh cooked. Got one that was Luke warm. These are not good unless hot.

Food: 1

Service: 3

Traveling Reviews

Slow, cold food, and rude

Atmosphere: 2

Food: 2

Service: 2

Jordan May

Don’t ever order on the app past 8PM you will sit there for almost a hour I’ve been waiting for 4 simple drinks and I ordered at 8:10 and it’s 9:19 and I’m STILL IN THE DRIVE THRU

Atmosphere: 1

Food: 1

Service: 1

Gary Redmond

The food is always cold they get order wrong very disappointed will never go back

Atmosphere: 1

Nicole Young

I love their ice!!! Sonic is often too expensive for us to go often but I do buy bags of ice for less than $3

Atmosphere: 5

Food: 5

Service: 5

Joycelinn Hernandez

A worker named gabby was such an excellent car hop!

Atmosphere: 5

Food: 5

Service: 5

Braeleigh Dawson

they was really rude and disrespectful and acted like they could not hear me speaking when i said what i wanted 5 different times then turns around and clears everything i wanted from the screen and told me to leave!!!

Dianne

The peanut butter shake is the perfect blend of creamy ice cream 😋 and peanut butter

Atmosphere: 5

Food: 5

Service: 5

alex jane

I accidentally placed a mobile order while I was at work after adding a payment method, so I immediately called and said I didn’t mean to place it and asked for it to be cancelled and refunded. The woman on the phone told me they can’t do refunds and to call the corporate number. I did, I was on the phone with corporate for 30+ minutes and they couldn’t find my account for whatever reason, so they couldn’t refund me. I got off work a couple hours later and came by and explained I had accidentally placed the order earlier but couldn’t get refunded, so I asked to show them my receipt so I could receive the order. Reggie said he was able to pull it up himself and have it made, he came outside after 5-10 minutes of me waiting to show me the receipts, said nothing about them being for refunds, and went back inside. Almost a full hour passes and I press the button again to ask when it’ll be ready and I’m told it’ll be out shortly. Then comes another carhop and who I’m assuming is a manager and the guy approaches me all hostile with “didn’t you call and cancel the order like 2 hours ago?” I explain the situation to him again and the woman cuts me off and says the order was refunded despite, who I’m assuming was her, on the phone telling me she couldn’t do that. They start going on about the refund and saying they can bring the receipt to prove it and go off to get it before I can say anything.

Very incompetent workers and they could use an attitude check. Not sure how the communication got so messed up but I would’ve appreciated it if I was told I wasn’t getting my food before I waited there an hour after work. They need to be more like Reggie, he’s the only one who was kind and respectful despite whatever confusion they all had.

Atmosphere: 1

Food: 1

Service: 1

Sherry Rhoades

The employees are wonderfull.especially the black gentleman and the young tall man.there the best

Atmosphere: 5

Food: 5

Service: 5

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