Robert was the cashier when we stopped at this BK. He is a star representative for BK. He had amazing customer service, a wonderful personality, smile, and he was extremely helpful! Thank you for the great experience, Robert!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr, Whopper
Jeremy Coco
I normally avoid Burger King’s due to poor service. This Burger King is an exception and it is quite exceptional. I’ve been to a lot of these restaurants in multiple cities and tend to get the same poor service no matter where I am. This particular location has great customer service accurate food delivery and the taste and quality are on par with level of customer service. This is the best Burger King I can visit anywhere.
Kid-friendliness: Kids play area at this location.
Seemed to be short on staff. Two people running the entire place.
Kid-friendliness: Children are able to play in enclosed play area.
Atmosphere: 2
Food: 3
Service: 2
Cameron Taylor
Think all are on drugs have waited 30+ minutes and only have 4 other people inside, employees very frantic.
Atmosphere: 1
Food: 3
Service: 1
William
Extremely SLOW !!! It's absolutely the worst drive thru in town. Very slow service. Short manager that was at the windows can catch an attitude very quickly. Also... there is no functional drive thru lane. People clogging up the main entrance from the highway. I won't be back!
Atmosphere: 3
Food: 3
Service: 1
Jay Jay 1546
Very impressive great service professional all around. I would be pleased to eat there again.
Atmosphere: 5
Food: 5
Service: 5
Tykeisha Jones
Kid-friendliness: They have a play area for kids
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hershey's Sundae Pie
Cadell McCain
Asked for my food to be made fresh and still received old food. Brought the food back inside and asked again for it to be made fresh. Got another bag of food 2 minutes later that was still old. I will never eat at this place again. This is not the first time that this has happened at this location. Needs new management asap.
We went to the drive-thru after watching the Kowliaga Fireworks Show. All 3 of us ordered the Original Chicken sandwiches meals. I substituted onion rings for fries, my 9 year old substituted a milk shake for the drink, and my 23 year old added extra items with his meal. We did have to wait about 5 minutes on our food, which we didn't mind because Everything was freshly cooked and hot. The 2 drive-thru employees were very nice so we had a very pleasant experience!
you would think the managers had better customer service. HORRIBLE MANAGERS ! 1st incident I overlooked short black dude with dreads messed my order up . gave me cold food & left food out my bag I had to go inside twice . this time it was the skinny dude with glasses I asked for my food a specific way . he gave me cold food. fries were limp nuggets were hard an cold . bread on my burger was soggy .& he had on a headset surely he heard everything I said I had to call the actual store for him to say I’ll put your name down DO YOUR JOBS CORRECTLY OR GO HOME !
Manager very rude. Customer Service poor. I am very conscious about customer service and what I experienced on June6 has caused me to never eat there again.
Atmosphere: 1
Food: 2
Service: 1
P Baxter
Restroom is clean. Food taste great. Friendly employees.
Atmosphere: 4
Food: 5
Service: 4
Alisha Jones
Went through drive thru at Alex city burger King few days ago and the skinny long haired guy With glasses started popping off at me over the intercom and my hubby got smart with him n went inside. If you don't like your job don't work there because that guy was very rude and disrespectful to me n my whole family . My kids were in the truck
Robert was the cashier when we stopped at this BK. He is a star representative for BK. He had amazing customer service, a wonderful personality, smile, and he was extremely helpful! Thank you for the great experience, Robert!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr, Whopper
I normally avoid Burger King’s due to poor service. This Burger King is an exception and it is quite exceptional. I’ve been to a lot of these restaurants in multiple cities and tend to get the same poor service no matter where I am. This particular location has great customer service accurate food delivery and the taste and quality are on par with level of customer service. This is the best Burger King I can visit anywhere.
Kid-friendliness: Kids play area at this location.
Atmosphere: 4
Food: 5
Service: 5
Kid-friendliness: Playground is available
Wheelchair accessibility: Yes
Recommended dishes: Double Whopper, Whopper, Onion Rings
Seemed to be short on staff. Two people running the entire place.
Kid-friendliness: Children are able to play in enclosed play area.
Atmosphere: 2
Food: 3
Service: 2
Think all are on drugs have waited 30+ minutes and only have 4 other people inside, employees very frantic.
Atmosphere: 1
Food: 3
Service: 1
Extremely SLOW !!! It's absolutely the worst drive thru in town. Very slow service. Short manager that was at the windows can catch an attitude very quickly. Also... there is no functional drive thru lane. People clogging up the main entrance from the highway. I won't be back!
Atmosphere: 3
Food: 3
Service: 1
Very impressive great service professional all around. I would be pleased to eat there again.
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: They have a play area for kids
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hershey's Sundae Pie
Asked for my food to be made fresh and still received old food. Brought the food back inside and asked again for it to be made fresh. Got another bag of food 2 minutes later that was still old. I will never eat at this place again. This is not the first time that this has happened at this location. Needs new management asap.
Atmosphere: 2
Food: 1
Service: 2
Parking: 20 spots
Kid-friendliness: Type sh
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Chicken Fries, Crispy Chicken Sandwich, Chicken Nuggets, Cheeseburger
Restaurantji Recommends
We went to the drive-thru after watching the Kowliaga Fireworks Show. All 3 of us ordered the Original Chicken sandwiches meals. I substituted onion rings for fries, my 9 year old substituted a milk shake for the drink, and my 23 year old added extra items with his meal. We did have to wait about 5 minutes on our food, which we didn't mind because Everything was freshly cooked and hot. The 2 drive-thru employees were very nice so we had a very pleasant experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Chicken Fries, Crispy Chicken Sandwich, Chicken Nuggets, Whopper Sandwich, Cheeseburger, Hershey's Sundae Pie, French Toast Sticks, Onion Rings
you would think the managers had better customer service. HORRIBLE MANAGERS ! 1st incident I overlooked short black dude with dreads messed my order up . gave me cold food & left food out my bag I had to go inside twice . this time it was the skinny dude with glasses I asked for my food a specific way . he gave me cold food. fries were limp nuggets were hard an cold . bread on my burger was soggy .& he had on a headset surely he heard everything I said I had to call the actual store for him to say I’ll put your name down DO YOUR JOBS CORRECTLY OR GO HOME !
Recommended dishes: Chicken Nuggets, Whopper Sandwich
Manager very rude. Customer Service poor. I am very conscious about customer service and what I experienced on June6 has caused me to never eat there again.
Atmosphere: 1
Food: 2
Service: 1
Restroom is clean. Food taste great. Friendly employees.
Atmosphere: 4
Food: 5
Service: 4
Went through drive thru at Alex city burger King few days ago and the skinny long haired guy With glasses started popping off at me over the intercom and my hubby got smart with him n went inside. If you don't like your job don't work there because that guy was very rude and disrespectful to me n my whole family . My kids were in the truck
Atmosphere: 2
Food: 5
Service: 1
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