Dominos is running a promotion for spend so much you get a free pizza. But what they don't tell you it's either gotta be from from same store or online only. Im a truck driver and order from a store 2 hours from where I live and tried and redeem it. I was told it's only good at that store or I had to do it online. I tried 4 times online and was informed it was an code that was not valid. So careful listen to commercials on tv. They are disceviing. Even had screen shot of code given and was told it was invalid when I tried calling it in. So.....
Atmosphere: 1
Food: 2
Service: 1
Timothy Yarbrough
Was burnt one time and one time after I waited 50 minutes they haven't even started my order yet
Atmosphere: 2
Food: 2
Service: 3
Gia Eish
They should fire the fat manager they have right now. She can’t get an order right for sitting back there eating all the ingredients. Food is ALWAYS TRASH!
Atmosphere: 1
Food: 1
Service: 1
Sheila Davis
I was very sick but had a death in our close circle. Out of caution, I decided to order pizza instead. I should have chosen any other place in town. I ordered pizzas online, including a cheese one (so no obvious problems with cheese) but these pizzas came with no cheese. I was humiliated, when someone called to say there is no cheese on these pizzas. Wow! My grandson picked them up & delivered them so I had no contact (again I am sick). The really bad part is that I was sent a survey & answered honestly. I received a reply naming the manager & giving the local number, asking me to call her. It also explained the "no cheese" button & asked for me to call the manager & explain to see if there was anything she could do. Well apparently the manager doesn't talk to ppl. I asked, the girl asked my name, I gave it, she asked what it was about. I explained that I was told to talk to the manager. She started that she would have to know what it's about before she will come to the phone. So much for a "manager", who refuses to manage. No customer service at all!! I politely told the girl that I would reply to corporate & for her to have a great day Worst mistake ever, complete waste of money. Who eats pizza with no cheese.....NOBODY! A true manager would have called to confirm this. Problem would have been solved!!! I would have done better & cheaper by ordering gas station pizza. People who know me, (a lot do), know I don't bash it local business ever. But when the manager can't even be bothered take a 2-minute phone call, that's not a place we need in Alex City!!! Maybe some big city, but not in this small town. We still believe in friendliness & good customer service. Come on Alex City, this is completely unexceptable!!!!!
Atmosphere: 1
Food: 1
Service: 1
Ronnie
First, was SUPPOSED to be curbside. Had to go INSIDE. When I got my pizza, didn't get proper respect, and the pizza was COLD! Plus, I like onions, my kid can't have them due to food sensitivities and they were ALL OVER their side. Honestly, save your time, and money. Better pizza is available and NOT here!
Atmosphere: 2
Food: 1
Service: 1
Kaylene Parker
Great people to work with and everyone there tries their best to satify customers.
Atmosphere: 5
Food: 5
Service: 5
Shannon Cumbie
I know my family orders Dominos at least once a week. The opinions are so diverse that there is something for everyone. I can say it is extremely affordable for the family that is on the go as well. Go check it out sometime soon 🙂
I try to order online 23 pizza for my customers for Christmas dinner for confirmation of time frame I call domino Alexander city they said they don’t find my order they advice to call Sylacauga domino. My order email showed up address pick up Alexande location but they denied my order. I call Sylacauga dominos in between Alexandercity dominos call me back and said we don’t have a sufficient material to make it your order we have lot order to make it . It will take 2 hrs and finely they canceled my order and I placed order Sylacauga dominos they ready my order 25 minutes. So I have very poor experience with Alexander city dominos this is second time they did with my orders big order they scared .
Service: 1
Crystal Wilson
They never put any sauce on the pizza. The order is always double or triple the time they say it will be delivered.
Atmosphere: 1
Food: 1
Service: 1
Meme
Shout out to the older guy holding down Dominos by himself today during the night time hours this Saturday. This guy needs a raise and most definitely recognition for his commitment to his job. He was doing the best he could trying to make orders, deal with customers constantly coming in the store, and deal with the phone constantly ringing. Most folks would have quit but he kept going with no complaint. He was very nice and pleasant despite the chaos. I was in awe watching him in action. I also felt bad for him as well. I wished I knew how to prep the food so I could help him out. People should expect long wait times especially if they're short-handed and running the store with not enough help. However, the pizza has always been good and service has always been quick and efficient. My kiddos love it.
Kid-friendliness: My kids love to see the prep process of the pizza. They are in awe and totally get excited watching the entire process from beginning to end.
Actually I give them o zero star they always get my address wrong and I don't get nothing for their mistake I'm about to delete there app and start going somewhere else really don't use this place
Wendell B Joke King
I visited this location on 10/25/24, understandably, it is a football Friday, and besides the delivery driver, there were two people working in the store. Understandable that they had a lot going on with very little help. What's not understandable, is how you make an order online, pay for said order, drive 30 minutes to pick up that order, and have to sit in the car for almost 2 hours before getting out to see why it's almost 11 and I don't have an order made at 9:30. The manager did everything around serving me and a guy ahead of me, and he wasn't very people oriented.
Atmosphere: 3
Food: 5
Service: 2
Barb Stokell
pizza had no sauce wanted light sauce tryed to call no answer its took them 1 hour30mins that's insane for a local restaurant that does delivery and i live In town
Sebastian Verdugo Polanco
Worst service ever Take hours to give you a pizza and they never answer the phone
Atmosphere: 1
Food: 1
Service: 1
Malikah
Shout out to the older guy holding down Dominos by himself today during the night time hours this Saturday. This guy needs a raise and most definitely recognition for his commitment to his job. He was doing the best he could trying to make orders, deal with customers constantly coming in the store, and deal with the phone constantly ringing. Most folks would have quit but he kept going with no complaint. He was very nice and pleasant despite the chaos. I was in awe watching him in action. I also felt bad for him as well. I wished I knew how to prep the food so I could help him out. People should expect long wait times especially if they're short-handed and running the store with not enough help. However, the pizza has always been good and service has always been quick and efficient. My kiddos love it.
Kid-friendliness: My kids love to see the prep process of the pizza. They are in awe and totally get excited watching the entire process from beginning to end.
Dominos is running a promotion for spend so much you get a free pizza. But what they don't tell you it's either gotta be from from same store or online only. Im a truck driver and order from a store 2 hours from where I live and tried and redeem it. I was told it's only good at that store or I had to do it online. I tried 4 times online and was informed it was an code that was not valid. So careful listen to commercials on tv. They are disceviing. Even had screen shot of code given and was told it was invalid when I tried calling it in. So.....
Atmosphere: 1
Food: 2
Service: 1
Was burnt one time and one time after I waited 50 minutes they haven't even started my order yet
Atmosphere: 2
Food: 2
Service: 3
They should fire the fat manager they have right now. She can’t get an order right for sitting back there eating all the ingredients. Food is ALWAYS TRASH!
Atmosphere: 1
Food: 1
Service: 1
I was very sick but had a death in our close circle. Out of caution, I decided to order pizza instead. I should have chosen any other place in town. I ordered pizzas online, including a cheese one (so no obvious problems with cheese) but these pizzas came with no cheese. I was humiliated, when someone called to say there is no cheese on these pizzas. Wow! My grandson picked them up & delivered them so I had no contact (again I am sick). The really bad part is that I was sent a survey & answered honestly. I received a reply naming the manager & giving the local number, asking me to call her. It also explained the "no cheese" button & asked for me to call the manager & explain to see if there was anything she could do. Well apparently the manager doesn't talk to ppl. I asked, the girl asked my name, I gave it, she asked what it was about. I explained that I was told to talk to the manager. She started that she would have to know what it's about before she will come to the phone. So much for a "manager", who refuses to manage. No customer service at all!! I politely told the girl that I would reply to corporate & for her to have a great day Worst mistake ever, complete waste of money. Who eats pizza with no cheese.....NOBODY! A true manager would have called to confirm this. Problem would have been solved!!! I would have done better & cheaper by ordering gas station pizza. People who know me, (a lot do), know I don't bash it local business ever. But when the manager can't even be bothered take a 2-minute phone call, that's not a place we need in Alex City!!! Maybe some big city, but not in this small town. We still believe in friendliness & good customer service. Come on Alex City, this is completely unexceptable!!!!!
Atmosphere: 1
Food: 1
Service: 1
First, was SUPPOSED to be curbside. Had to go INSIDE. When I got my pizza, didn't get proper respect, and the pizza was COLD! Plus, I like onions, my kid can't have them due to food sensitivities and they were ALL OVER their side. Honestly, save your time, and money. Better pizza is available and NOT here!
Atmosphere: 2
Food: 1
Service: 1
Great people to work with and everyone there tries their best to satify customers.
Atmosphere: 5
Food: 5
Service: 5
I know my family orders Dominos at least once a week. The opinions are so diverse that there is something for everyone. I can say it is extremely affordable for the family that is on the go as well. Go check it out sometime soon 🙂
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza, Tater Tots, Garlic Knots
I try to order online 23 pizza for my customers for Christmas dinner for confirmation of time frame I call domino Alexander city they said they don’t find my order they advice to call Sylacauga domino. My order email showed up address pick up Alexande location but they denied my order. I call Sylacauga dominos in between Alexandercity dominos call me back and said we don’t have a sufficient material to make it your order we have lot order to make it . It will take 2 hrs and finely they canceled my order and I placed order Sylacauga dominos they ready my order 25 minutes. So I have very poor experience with Alexander city dominos this is second time they did with my orders big order they scared .
Service: 1
They never put any sauce on the pizza. The order is always double or triple the time they say it will be delivered.
Atmosphere: 1
Food: 1
Service: 1
Shout out to the older guy holding down Dominos by himself today during the night time hours this Saturday. This guy needs a raise and most definitely recognition for his commitment to his job. He was doing the best he could trying to make orders, deal with customers constantly coming in the store, and deal with the phone constantly ringing. Most folks would have quit but he kept going with no complaint. He was very nice and pleasant despite the chaos. I was in awe watching him in action. I also felt bad for him as well. I wished I knew how to prep the food so I could help him out. People should expect long wait times especially if they're short-handed and running the store with not enough help. However, the pizza has always been good and service has always been quick and efficient. My kiddos love it.
Kid-friendliness: My kids love to see the prep process of the pizza. They are in awe and totally get excited watching the entire process from beginning to end.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Actually I give them o zero star they always get my address wrong and I don't get nothing for their mistake I'm about to delete there app and start going somewhere else really don't use this place
I visited this location on 10/25/24, understandably, it is a football Friday, and besides the delivery driver, there were two people working in the store. Understandable that they had a lot going on with very little help. What's not understandable, is how you make an order online, pay for said order, drive 30 minutes to pick up that order, and have to sit in the car for almost 2 hours before getting out to see why it's almost 11 and I don't have an order made at 9:30. The manager did everything around serving me and a guy ahead of me, and he wasn't very people oriented.
Atmosphere: 3
Food: 5
Service: 2
pizza had no sauce wanted light sauce tryed to call no answer its took them 1 hour30mins that's insane for a local restaurant that does delivery and i live In town
Worst service ever
Take hours to give you a pizza and they never answer the phone
Atmosphere: 1
Food: 1
Service: 1
Shout out to the older guy holding down Dominos by himself today during the night time hours this Saturday. This guy needs a raise and most definitely recognition for his commitment to his job. He was doing the best he could trying to make orders, deal with customers constantly coming in the store, and deal with the phone constantly ringing. Most folks would have quit but he kept going with no complaint. He was very nice and pleasant despite the chaos. I was in awe watching him in action. I also felt bad for him as well. I wished I knew how to prep the food so I could help him out. People should expect long wait times especially if they're short-handed and running the store with not enough help. However, the pizza has always been good and service has always been quick and efficient. My kiddos love it.
Kid-friendliness: My kids love to see the prep process of the pizza. They are in awe and totally get excited watching the entire process from beginning to end.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
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