Horrible customer service. Rude employees! ALL act as if they don't want to do their jobs and rushing peoples orders and always getting orders wrong and it's their fault! Not to mention a half cup full of tea!
Atmosphere: 1
Food: 1
Service: 1
Laura Barber
Waited 25 minutes for food to be brought out went in and got it. Wrong sauce on chicken sandwich spicy didn't order spicy
Atmosphere: 1
Food: 1
Service: 1
eugene gwaltney
Cashiers too ignorant to ring up anything different than meals by numbers ie ask for a breast and wing(#2maybe) add green beans : ain’t happening : they’ll hit#8 which has three chickens and two sides : it’s the schools fault : go ahead and say it.
Katrina Witt
We were in Alex City from northern AL and dined in at the KFC. I ordered a 2-piece/2-side meal: 2 original chicken pieces and 2 coleslaws for my sides. I received 1 coleslaw and 1 mashed potato. When I informed the cashier, she gave me the 2nd coleslaw. This was the BEST KFC food I have ever eaten. There are a lot of poor reviews for this KFC location stating that the food was stale. If the store can better manage their production schedule and stop serving stale food, this would be a 10-star KFC!
Atmosphere: 4
Food: 5
Service: 4
Tammy Delilah
Enjoyed our Food at K F C with My Daughter and the grandkids It's Finger Licking Good at our Family Dinner at KFC?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo, Crispy Colonel Sandwich
Kieys j (20XIC Chocolate)
Staff is somewhat rude to you if you're ordering in the drive thru.if you're trying to decide what you want to order they'll ask you to drive around & come in!
Atmosphere: 3
Food: 5
Service: 2
SincerelyBri
First the lady at the window told me that the biscuits were hard asl so I can substitute it . I said ok well at least she's Informing me . So I got double fries with my 5pc tenders . When I tell you the only thing that was good was that STARRY drink. Because the food was cold and tasted like it had been cooked hours earlier . None of the food was fresh . I almost threw up .
Roger Ward
I ordered 2 breast and 2 legs, and 3 tenders extra crispy to go and I got 1 breast 1 wing and 2 legs and it was regular not crispy. My tenders were so hard you couldn't bite them. Look like been under a heat lamp all day. Got it to go and didn't look at it until I got home which is 25 miles away. Extremely disappointed. I learned my lesson!! Wouldn't go back!
Food: 1
Service: 1
Steven Culberson
Good food!!
Atmosphere: 5
Food: 5
Service: 5
Evan Landers
Best fried chicken and fries I’ve had all month! Only caveat is they forgot the sauce the first time we drove through.
Horrible customer service. Rude employees! ALL act as if they don't want to do their jobs and rushing peoples orders and always getting orders wrong and it's their fault! Not to mention a half cup full of tea!
Atmosphere: 1
Food: 1
Service: 1
Waited 25 minutes for food to be brought out went in and got it. Wrong sauce on chicken sandwich spicy didn't order spicy
Atmosphere: 1
Food: 1
Service: 1
Cashiers too ignorant to ring up anything different than meals by numbers ie ask for a breast and wing(#2maybe) add green beans : ain’t happening : they’ll hit#8 which has three chickens and two sides : it’s the schools fault : go ahead and say it.
We were in Alex City from northern AL and dined in at the KFC. I ordered a 2-piece/2-side meal: 2 original chicken pieces and 2 coleslaws for my sides. I received 1 coleslaw and 1 mashed potato. When I informed the cashier, she gave me the 2nd coleslaw. This was the BEST KFC food I have ever eaten. There are a lot of poor reviews for this KFC location stating that the food was stale. If the store can better manage their production schedule and stop serving stale food, this would be a 10-star KFC!
Atmosphere: 4
Food: 5
Service: 4
Enjoyed our Food at K F C with My Daughter and the grandkids It's Finger Licking Good at our Family Dinner at KFC?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo, Crispy Colonel Sandwich
Staff is somewhat rude to you if you're ordering in the drive thru.if you're trying to decide what you want to order they'll ask you to drive around & come in!
Atmosphere: 3
Food: 5
Service: 2
First the lady at the window told me that the biscuits were hard asl so I can substitute it . I said ok well at least she's Informing me . So I got double fries with my 5pc tenders . When I tell you the only thing that was good was that STARRY drink. Because the food was cold and tasted like it had been cooked hours earlier . None of the food was fresh . I almost threw up .
I ordered 2 breast and 2 legs, and 3 tenders extra crispy to go and I got 1 breast 1 wing and 2 legs and it was regular not crispy. My tenders were so hard you couldn't bite them. Look like been under a heat lamp all day. Got it to go and didn't look at it until I got home which is 25 miles away. Extremely disappointed. I learned my lesson!! Wouldn't go back!
Food: 1
Service: 1
Good food!!
Atmosphere: 5
Food: 5
Service: 5
Best fried chicken and fries I’ve had all month! Only caveat is they forgot the sauce the first time we drove through.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Crispy Colonel Box,
Restaurantji Recommends
I didn't like the chicken
Awesome food!
Atmosphere: 4
Food: 5
Service: 5
The chicken ? was so tuft your could not eat it
Just an enjoyable lunch.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 8 Piece Meal, 2 lg Mashed Potatoes
When you request certain chicken and pay extra for it you might want to check that your order is right before you leave .
Atmosphere: 4
Food: 3
Service: 1
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