Jack's

Name: Jack's
Address: 18 Big Valley Dr, Alexandria, Alabama, 36250, US
Telephone: (256) 847-1400
Price range: $
Rating: 3.5

$ • Fast Food, Burgers

Hours:
18 Big Valley Dr, Alexandria
(256) 847-1400

Menu Order Online

About Jack's Family Restaurant

Jack's is a restaurant that offers drive-thru and in-person dining experiences. They are known for their friendly service and accommodating staff. Customers have enjoyed breakfast, noting that the food is hot, fresh, and exceptional value. The restaurant is wheelchair accessible and provides a kid-friendly environment, allowing young children to watch their ice cream being made. One customer mentioned having a great experience dining in around 8:45 PM.

Recently, a customer called late to order the Family Box- 10 piece chicken and received more food than expected, with 4 big breasts and about 10 to 12 wings. Many enjoy the food, especially the chicken and fries, which are often delicious. However, some guests have experienced delays, with wait times of over 30 minutes for Big Jack and Big Bacon orders. The drive-thru staff are praised for their friendly and relaxed attitude, often making sure customers have plenty of silverware, napkins, and honey mustard. One reviewer appreciated the staff's ability to take jokes and just chill out, making the experience enjoyable.

There have been some issues with the new ordering system, causing a few mixups and stress during service. Despite operational challenges, the food remains good once these issues are corrected. Overall, Jack's continues to attract customers, with some expressing a desire to return if they find another location.