Sonic Drive-In

6401 US-431, Alexandria
(256) 820-2628

Recent Reviews

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Chase Moore

Food was ok. When I go to pay she didn't give me all my change. I ask how much my order was & she still didn't give me the rest of my change. Then she just standed there waiting on a tip. Is that how it works now& days? They keep your change & then want you to tip them

Stephine McNeal

Our service was horrible waited at two different stalls thinking they may have been broken only to find out there weren't spent an hour waiting for someone to take our order I even walked to the door to see what was going on still never got to place an order. Worst experience ever

Mike Green

Pitiful. Just like most places these days. Been sitting here for 5 minutes after hitting the button and still nothing. Not even busy. One other car here. I have seen 5 people inside eating and on their phone.

Atmosphere: 1

Food: 1

Service: 1

Stacey Elders

DC was delicious and FF were hot and fresh!! Love it!!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Hot Dog, Double Cheeseburger, Chicken Nugget, Chili Cheese Tots, Cheese Tots, Tots, Onion Rings, Corn Dog, Fries

Robert Pratt

Good fast food.

Atmosphere: 5

Food: 5

Service: 5

Wicked

I decided to treat myself to a cheeseburger October 14th, 2024 around 11:00am, and after about 4 bites thought I bit into a stringy onion but it was a very long hair in my mouth. It was so gross I wanted to throw up. I stopped a waitress and gave her the "gross" hair & the rest of my cheeseburger & said I can't eat this. I got a refund but no apology no I'm sorry. I will never eat there again... Health standards are serious & I have no faith this Sonic cares about those requirements. Definitely needs improvements to serve the public.

Food: 1

Politically Incorrect

I had a problem with the sonic app which then carried over to the particular sonic I was at. That sonic was rude and refused to assist me in any way. Tonight I went to the sonic in Alexandria and spent ke with manager about my experience at the other sonic which was out of town. She was very polite, listened to my complaint, then took my order. The food was hot fresh and tasty. I will be eating there again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Tabatha Wright

Just lousy service. Waited 15 minutes to ne told to hold please and they got the car that drove up after me next! And I missed Happy Hour pricing because I was holding. Geez. Unacceptable. Do better Sonic.

Atmosphere: 2

Service: 1

J Waddle

I think the manager should to something about the car club standing in the driveway. Other than that, it was great!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Tots, Fries

Nicholas Harbison

Always had a great experience at this Sonic, Food+drinks+moooosee tracks+++lol

Vegetarian options: Mot sticks, extreme burrito no meat

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Sticks

Kaylie Keith

Absolutely lazy. We pulled up and pressed the button. No one answered for over 5 minutes until it was passed 11 just for them to say they were closed. Why have us sit there until after closing if you knew you wasn’t gonna serve us? Should have just said that from the get go.

R. C

Food tasted great.
Could not complete my order online, the site would not let me check out. Drove to Sonic and had to order about three times. Food arrived quickly, and the initial inspection looked good. When I got home, one of the cheeseburgers was incorrect. The chili cheese fries had no cheese. Usually, our orders are correct, this was surprising.

Atmosphere: 3

Food: 4

Service: 2

Tammy Johnson

Got there and it was good but we never got our condiments until..the food was cold

Gina Roberts

Worst and I mean "the worst" employees and service ever. Ordered my food waited 21 minutes. Food come out and it was burnt. I told the guy on the speaker I wanted to speak with a manager and no one ever came out. They car hop practically tossed my food to me and walked off. Poor management?????? If I could have given 0 stars I would have. TOO BAD I PAID WITH A CARD AND LEFT A TIP BEFORE I GOT MY FOOD!!

Atmosphere: 1

Food: 1

Service: 1

Tiffany Thomas

Foods always good and fresh. Staff isn't very friendly at night and the wait is kinda ridiculous

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Chili Cheese Coney, Double Cheeseburger, Grilled Cheese, Cheeseburger, Onion Rings, Hand Made Onion Rings, French Fries, Corn Dog, Fries

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