Waffle House

119 Big Valley Dr, Alexandria
(256) 847-0693

Recent Reviews

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Keegan J

Usually come here frequently. Like once a week. Usually online orders. Tonight I came in and they were busy. I will give them that however. Leaving food mess and tips on the bar for 30 minutes and a half gallon of chocolate milk on the counter for the same amount of time is absolutely ridiculous also not to mention the fact they didn't make my food right. I'm not usually one to complain but come on man.

Atmosphere: 3

Food: 4

Service: 3

Mike Wise

Always nice people at this location. Very pleasant and friendly

Atmosphere: 4

Food: 4

Service: 4

Deb Acuff

Breakfast around midnight – no crowds, no wait, service excellent

Atmosphere: 3

Food: 5

Service: 5

michael thompson

got told we were gonna get kicked out because of language when everyone was cussing in there, and then 2 dudes tried to jump me

Springfield

Food was good, everyone was nice.

Atmosphere: 5

Food: 5

Service: 5

Kelly Millican

Can't cook how you order your meal

Joshua Rice

Really good waffle house

Atmosphere: 5

Food: 5

Service: 5

Icye Gladden

Ordered pork chops dinner and the hash browns were so hard and almost burnt. Ordered extra onions in them and didn't see any. I have always enjoyed those dinners and was very disappointed.

Eddie Murphy

They were pretty slow compared to other Waffle Houses I go to in the area.

Atmosphere: 3

Food: 3

Service: 3

Jerry Mays

All of my food was scorched. My granddaughters sausage was dripping grease. We had to pat it with napkins. Service and food was very slow.

Food: 3

Service: 3

Tallon Powell

I was here 10-30-25 at 2:30 am, I was literally the only customer in the house. I asked for a Texas bacon patty melt with extra bacon, extra slice of cheese and two eggs over easy on top, to go. I wanted the yokes to run on my patty melt. I was really specific that I wanted the sandwich wrapped and the yolks to run, told them that I didn't care how much of the second egg got on the sandwich as long as the 2 yolks were on it. I've ordered this a dozen times or more from various waffle houses, it's never been a problem. Apparently this was beyond the capability of the workers at this location that night. I opened my bag to look and see if I needed anything else and lo and behold, an unwrapped sandwich sitting in a clamshell container. I mentioned politely that I really hoped they would wrap it, and I was informed by the cook that it was impossible, the sandwich was too messy and it would rip the paper. Like I said this is my go-to, it's never been a problem before at other locations and I've always got it to go and wrapped. I didn't even open the clamshell to look at the sandwich. I got in my car and continued my 3-hour drive. I opened the clamshell 2 minutes after leaving to discover that the yokes not only weren't runny they were just two yellow pucks, they were literally sitting on either side of the sandwich hanging out one of them was so far out of the sandwich it was laying on the plastic. I was the only customer in the store, my whole order was $31. I paid $31 and they couldn't even take the time to wrap the sandwich or make sure the contents stayed on top of the sandwich or that the eggs were cooked the way I asked. I would understand if it was really busy and they didn't want to take the time to do it the way I asked but I was literally the only customer in the establishment at 2 am on a Thursday morning. I'm really sorry I stopped at that open waffle House and ordered food as apparently it was a huge inconvenience to the workers. I didn't get an apology or an offer to be given a wrapper to put it on the sandwich myself. Just an annoyed look that followed me all the way out to my car. Had I known the yokes weren't even on the sandwich, I just would have turned around and walked off. It's really disappointing to spend that much money at a place for them to not even put in the bare minimum effort to give you what you asked for. They have an item similar to this already on their menu. When I got down the road a bit I stopped at a gas station to buy a lighter and gave the sandwich away to a guy with a painting van. I left out a bunch of details but I won't be going to this location ever again and won't be eating at any Waffle House for a long while. It would have taken her an extra 45 seconds to do it right.

Atmosphere: 1

Food: 1

Service: 1

Lisa M

A great place for breakfast at anytime of day or night!

Atmosphere: 5

Food: 5

Service: 5

Shannon Sullivan

Worst experience I've ever had at a Waffle House. Just gonna leave it at that. I won't be coming back. I will say this, the waitress working on 9-9-25 at 7:30 pm should not be allowed to be a waitress. Ever. Anywhere. God awful service. And what makes it so bad, the place was practically empty.

Atmosphere: 2

Food: 3

Service: 1

Kayla

Very nice customer service. Good food. Very friendly. Clean place as well.

Atmosphere: 4

Food: 5

Service: 4

Cameron Heath

Everything was good

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