Golden Rule BBQ & Grill of Andalusia

I ordered a brisket baked potato while in Andalusia with my fiancé who was in the hospital all week. I ordered wings that were under cooked and a baked brisket baked potato with extra sour cream and extra cheese. I got to the hospital and the potato was pull pork ! I wasnt even extra anything that I had paid for. I called and let them know that my order was wrong and it was raining bad out there. I have Lupus and I couldn’t afford to get sick right now . I was told I could come back and get a potato to replace that one. I said ok. The next day I get call from the girl that took my ordered and said they can’t accommodate me and basically I’m lying and we checked the ordered with me ! She flat out LIED ! I was so upset ! I was already having a rough day and here you are saying I’m lying knowing darn well we did not check the food. I said you know what I didn’t even bring up the undercooked wings but now I would like to speak to a manager. I wanted a full refund at this point. Y’all she said the manager had left. So I said I would come by then and bring them wings back bc they were still at the hospital in the fridge. I didn’t get back from Montgomery in time so I called today. Guess what it’s 1pm and she saying the manager isn’t there they leave at 12 which is odd too me bc why the manager never there ? She asked me to leave my number so that the manager could call back and y’all here comes the host come calling apologizing saying they are going to honor what they originally said and give me the potato. At this point I don’t even want it and will never eat there again. That was my 2nd time eating there in one week and had been looking for a good bbq spot, I thought I had found one. So glad the nurses and etc saw how I was treated also and said they are disquised also.

Atmosphere: 2

Food: 4

Service: 1

Cheese steak sandwich was very good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sides, Salad, Baked Potato, Onion Rings, Brisket Sandwich, BBQ

This place was really good lived the handcut fries and Philly cheese steak sandwich. Will be back to try more on the menu

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sides, Onion Rings

Awesome food, we were there in a very busy night and it took awhile to get food.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Wings, Hamburger Steak

I got the Original Philly Cheesesteak and fries. It was the best I've found in Andalusia

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sides, Chicken Tenders, Potato Salad, Hamburger, Baked Potato, BBQ, Baked Beans, Hamburger Steak

Tonight we had a huge table of about 18 people for a birthday gathering, most of which were small kids and teenagers. Our waiter was very organized. All of our food came out back to back with no issues; quickly and correctly. I also want to mention this young man’s attention to our table and amazing attitude! He was so friendly. His coworkers seemed happy to help him bring our food out as well. AWESOME SERVICE from these young men and women! I was very impressed and recommend Golden Rule to anyone looking for this type of hospitable, joyful, and efficient service, and I can’t forget to mention great food!

Danielle B was the most enjoyable and friendly server will ask for her next visit
Your customers from Florida wish you a Happy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ

Ate dinner on a Monday evening, and both the rib plate and brisket plate were cold, thin and dry. Fried okra and onion rings were also cold, with the outside coating falling off. Felt like the food was sitting for hours leftover from lunch. Young staff served politely. Although I’d like to recommend a local restaurant, I sadly cannot recommend this one.

Atmosphere: 3

Food: 2

Service: 3

Best food in the state

Atmosphere: 5

Food: 5

Service: 5

Kid-friendliness: The staff was so friendly to my daughter. She let her push the light up decorations.

Recommended dishes: Potato Salad, Mac N Cheese, Hamburger Steak, Coleslaw

Danielle was our excellent server! She was prompt in her service and the food was excellent!

Atmosphere: 5

Food: 5

Service: 5

Husband and I went on a date tonight and stopped by and had your philly steak and cheese grilled onions and pepper and it was delicious. I'll definitely be coming back and don't forget their onion rings.

Best brisket ever. Everything on the menu is good. We always stop here on our way through

Food: 5

Service: 5

Recommended dishes: Potato Salad, Pulled Pork Sandwich, Fried Okra, Onion Rings, Beef Brisket, Brisket Sandwich, Baked Beans

Best place in Andalusia and 100 mi radius!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sides, Salad, BBQ, Baked Beans

Always awesome. The Brunswick stew is fantastic! The sausage bites are a must try appetizer and the grilled chicken salad makes a perfect light lunch. Not to mention the BBQ! A definite favorite.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, BBQ