Tropical Smoothie Cafe

Extremely rude and lazy employees. They made me and my children feel like they couldn’t stand the fact that we were even in there. And then my son spilt his drink and the staff didn’t offer not one time to come help us get it cleaned up.. It is sad that we can’t come here and enjoy a smoothie.

If you’re working the register, the script is simple:

👉 Smile.
👉 Say “Good morning” or “Hi, how are you?”
👉 THEN stare.

Because let me tell you — the silent stare is NOT customer service, it’s a staring contest. And I didn’t sign up for the Hunger Games at Tropical Smoothie.

These kids are NOT taught customer service. This girl in Tropical Smoothie came to the register and just looked at me. She couldn't even speak when I said good morning. Delivered my smoothie to the table without speaking. I raised my hand to take the straw and she avoided handing it to me, deliberately pulled back so she could set it on the table. 🙄

It's not her entire personality because I heard her talking and laughing with her coworker.

At least the girl who brought my wrap was pleasant.

Food and smoothie get 4 stars.
Dining room cleanliness gets a 3.

Atmosphere: 2

Food: 4

Service: 1

They're smoothies are always phenomenal

Atmosphere: 3

Food: 5

Service: 4

My husband and I order wraps and had to wait 20 minutes because they accidentally gave our food away to other people. Then they proceeded to argue with each other about whose fault it was. Finally we got our food just to find the chicken was still cold! I won’t be ordering there again.

Atmosphere: 1

Food: 1

Service: 1

My amazing loving and kind girlfriend went here after a track meet and had a simple request for a Diet Coke the staff told her that they were out so she got a regular Coke THEN THE NEXT PERSON ORDERS A DIET COKE AND GETS IT it took days to calm the anger that my beautiful girlfriend felt over her Diet Coke on top of this her best friend ordered a sunrise sunset smoothie and it tasted like sweat,feet and a orange thrown into a blender and made into a drink she was disgusted by the taste and threw up 76 times in a span on 1 hour below is a picture of the aftermath of the sunrise sunset incident

Atmosphere: 1

Food: 1

Service: 1

Smoothie was great, and the food was tasty. Great place for some quick, fresh, and healthy food!

Atmosphere: 5

Food: 5

Service: 5

It was a great experience. Positive vibes.

Atmosphere: 5

Food: 4

Service: 5

It was goodDelicious ?Mango magic

Food: 5

I eat here all the time and this was the absolute worst service I have ever had. I only get an hour lunch break so I go before they get busy. We were, at the time, the only 2 people in there. I order my food and sit down. People start coming in and it gets busy. Understandable. They bring a tiny bag to our table. It's missing my sandwich. 15 minutes later I hear then say "I need a chipotle"......are you kidding me?? Another 5 minutes "Where did that Chipotle go". Another 15 minutes I get up and go to the counter because now I'm late. I finally get my sandwich. I come in there all the time I do not understand!

Atmosphere: 1

Food: 1

Service: 1

I eat here all the time and this was the absolute worst service I have ever had. I only get an hour lunch break so I go before they get busy. We were, at the time, the only 2 people in there. I order my food and sit down. People start coming in and it gets busy. Understandable. They bring a tiny bag to our table. It's missing my sandwich. 15 minutes later I hear then say "I need a chipotle"......are you kidding me?? Another 5 minutes "Where did that Chipotle go". Another 15 minutes I get up and go to the counter because now I'm late. I finally get my sandwich. I come in there all the time I do not understand!

Atmosphere: 1

Food: 1

Service: 1

So delicious. My favorite place for food. The workers are always nice as well. The pesto flatbread is amazing. 10/10.

Good stuff

Blimey limey!

The Smoothies and food are delicious. It's just so incredibly slow. Expect to wait at least 10-12 minutes for your purchase--even if the place has no one in there.

Atmosphere: 2

Food: 5

Service: 2

It's pretty good.

Atmosphere: 4

Food: 4

Service: 4