Zaxby's Chicken Fingers & Buffalo Wings

This is my husband's go to place to eat. He is such a regular they pretty much yell hey billy when we come in!

hope you don’t like seaming on your fries or nice service. because you won’t get it here.

Very Good Chicken Sandwich! Excellent Salad.
I could have easily put a five star review but 22 minute wait is not worth it.

So good!!

Usually we choose places like Zaxby's for higher quality service and cleanliness. The Zaxby's in my area live up to this standard, but this location at River Fall did not. I made a mobile order to ensure the people with me had plenty of time to choose through the menu and hopefully ensure accuracy in our order. The issue was in the salads we ordered. They had a sauce not chosen in our order. Customer service went from ok to stern talking when we brought this issue up. They replaced one of these salads, but not the other. Not to upset my wife's grandmother I was forced to order another salad. I would avoid this Zaxby's if you're a Zaxby's regular. The bathrooms were in terrible condition, not a great stop to or from the beach.

Chicken wings were way over cooked and dry as the desert. Family of 4 with 2 being children cost over 70 dollars.

The salads are always super fresh, great options.

Food is always good but the staff is why we go back. Polite, friendly, and always happy to be around.

Atmosphere: 5

Food: 5

Service: 5

My boyfriend and I love Zaxbys and we were so excited to stop on our trip. Service was good and people were nice until we got our food. As soon as we bit into our chicken it smelt and tasted like metal. We cracked open each one of our chickens and the same thing. The fries, bread, and coleslaw were fine. But we were not able to each the chicken and wasted 8 pieces. When this was brought to the attention of the manager on shift, she just said okay. So I insisted that the machine it was cooked in should be looked at and again said okay, walking away afterwards. No compensation of any kind offered for the fact that the chicken was inedible. I recommend choosing a different location instead of this one since they don’t seem to care about their customers actually being able to eat the food paid for.

Atmosphere: 4

Food: 1

Service: 1

Went through the drive thru. We had the grilled chicken cobb salad and the signature chicken sandwich on texas toast combo. Food was good, service was excellent!

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich, Salads

A good place for chicken.

Atmosphere: 4

Food: 5

Service: 5

Food was ok. Service was as well. The one thing that was odd is that nobody was wearing anything on their heads. No hats, no hair nets, nothing. They need to be wearing something on their heads per health department.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Nibblerz Platter

Order taker couldn’t not understand my simple order and got an attitude when I would not just accept what she input in the computer.

We passed by coming back from the beach, we usually love Zaxby’s, but we ended up not eating any of our food! The fries had no seasoning, not even salt, the chicken tasked very smoky as if it was burnt, the sauces. The bread and the drinks were the only thing we could eat.

Atmosphere: 3

Food: 1

Service: 5

Young workers that work here, and stare at you when you walk in without greeting really. Lady taking our order seemed frustrated to really be working, and you could barely hear what she says. Chicken felt soggy, doesn’t look fresh or like the pics at all. Building is pretty, but food isn’t that exciting, especially when staff isn’t that pleasant.

Atmosphere: 5

Food: 3

Service: 2