Arby's

1829 Quintard Ave, Anniston
(256) 238-8147

Recent Reviews

Ponyo Patel

Just ordered from here. Ordered a Buffalo Wrap and Cherry turnover. They gave me a Club wrap and an Apple Turnover. Talk about being absolutely negligent to a basic receipt! What on earth? The wrap didn't have any sauce in it. The guy who handed it to me smelled like strong Marijuana. Somebody needs to come help these folks figure their stuff out!

Atmosphere: 1

Food: 3

Service: 2

My-kiya Green

The absolute worst customer service i have ever experienced in my life. The closing manager was rude and incredibly unhelpful, they were completely out of roast beef and when i asked for a refund she got an attitude with me and said that i couldn’t get one because “they don’t know anything about the app.” i will never eat here again because of this experience.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Roast Beef, Curly Fries

Linda McBrayer

Order food told them no curly fries when we got home all curly fries called back only offered me replace my fries by time I go get them my chicken tenders will be cold could have aleast offered to replace my meal

Dennis Gildersleeve

Good food but a little

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Steak and Cheddar Meal, Arby's Signature Sandwiches, French Dip, Roast Beef

Lane Putman

Why would you even put this nasty rotten lettuce on a sandwhich? Picture doesn’t do it justice. Slimy and brown. Please make

Atmosphere: 3

Food: 1

Service: 4

Mark McGuire

Just don’t!The food was

Atmosphere: 1

Food: 1

Service: 1

Charles Jobson

Got my order and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Clint Masters

Slow on

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: French Dip

Deena Crear

Food was nice and hot!

Atmosphere: 5

Food: 5

Service: 5

Braden Snelling

Food's usually good, but it's a fast food restaurant. Not much to compliment.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Curly Fries

Douglas Denney

The food was OK but, the place smells bad and it was not clean. There were at least 6 dead Flys laying on the window seal, even after a girl came around and cleaned tables. During our stay, there were at most 2 other customers in the restaurant so, it wasn't because they were real busy.

Atmosphere: 1

Food: 3

Service: 3

Mark Gardner

I went to this Arby's tonight to get some dinner for me and my daughters. It was Friday August 17th, 2023 at approximately 8:48pm. While ordering my food at the drive-thru speaker, my daughters and I noticed a bad attitude and bad comments from the woman taking our order through the speaker. She had it absolutely no customer service skills whatsoever and she could care less. Every time I would order something and she would ask me if I wanted anything else, she would sigh and the tone of her voice was absolutely horrible and it showed nothing but a bad attitude. After ordering my food, I pulled around and there were two cars in front of me. We waited for over 15 minutes and the line did not move at all. The car directly in front of me pulled out and left instead of waiting for their food. I decided to do the same thing, but before leaving the parking lot, I decided to pull around to the front and walk inside to see what was going on. When I walked inside all three of the females that were on duty were on their phones and standing around talking. none of them were doing any type of work whatsoever! When they noticed that I had walked in, they asked if I needed help and I told them that I could not wait in the drive-thru any longer and that one car had already left because of the wait and that I decided to walk in to see what was going on. They all had horrible attitudes and were very mouthy, claiming that they were cooking the food fresh. None of what they said was true. After deciding to leave without getting my food, I drove around and the people that was sitting at the drive thru window when I first got there, was still sitting there. I told them exactly why their food had been taking so long. When I got home tonight I decided to look at the other reviews of this Arby's and from looking at the reviews I can tell that this crew of workers is absolutely ruining your business. The story that I am telling in this review has been told multiple times in this review section from other customers as well. You need to fire each and every one of them and get a new crop of workers there that are actually going to work and keep your business going, instead of running your restaurant out of business. Which is exactly what's going to happen if you keep letting these females work there instead of getting rid of them. They all 3 were terrible and need to be terminated.

Atmosphere: 1

Service: 1

Jim Cox

The fish sticks were not pleasing. The tarter sauce was not kept cold and it melted. That made the tarter sauce taste nasty. Mozzarella sticks had no sauce.

Atmosphere: 2

Food: 2

Service: 5

Recommended dishes: Mozzerella Sticks

Gloria Buttram

Food was good, employees were friendly and place was clean. I'll be going back.

Atmosphere: 5

Food: 5

Service: 5

Eglass 1975

The very best Arby's around! They love to serve at this location!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

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