Over hour waiting and no delivery 2 drivers try to pick up order, and store never answer the phone
Service: 1
Christin Williams
There is a guy who works there (tonight is July 2) my daughter that is 8 orders her food so particularly and he remembered her order and is always so kind. Wish I would’ve caught his name but he is always so friendly and gets everything right the first time. Had a horrible experience at the hwy 78 location ten minutes before and went to the Anniston location instead. Lesson learned. Will ALWAYS go to Anniston location over Oxford. And kudos to the man working tonight on his customer service and kindness 😊
Atmosphere: 5
Food: 5
Service: 5
Wanda Smith
This KFC is delicious I ordered the family meal to go my food was hot original recipe is the best
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cole Slaw, Original Recipe Chicken Anniston Al Very Disappointing
ray hulben
This place is getting to be pathetic. Been here 5 time's in the last month. Never have no chicken ready when you order. They tell you to 30 to 45 minute. Wait, lobby is trashed. Don't look like it been cleaned all day bathrooms are in need of cleaning
Service: 1
Pamela Dorman Busby
I ordered my pot pies and they were gave to me with no waiting and the staff was courteous and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Christy Simpson
This will probably be my last visit at this location until they get better staff. I think the biggest issue is the staff. You should always have someone who is kind and friendly at your establishment, especially if they’re dealing with the public. The cashier was extremely rude to us no matter how courteous and kind we were to her. My husband told her to have a good day, and she still had such a nasty attitude. I feel like you shouldn’t have those kinds of employees. It drives away business by having rude cashiers & order takers who take their anger out on you. I understand that people may have a rough day or have personal issues going on, but please be nice to others. I understand people have rough days, but taking your anger out on others who are nothing but kind to you is just unacceptable.
Atmosphere: 1
Food: 3
Service: 1
Jewel M
Very rude and unprofessional staff members at this establishment. Avoid if possible.
Atmosphere: 1
Food: 3
Service: 1
Jon Smith
Never, EVER have Chicken ready. Always a 20+ minute wait, now matter what time, what day.
Very disappointed in the quality of my meal. Very little meat and I left starving and went down the road to find something else to eat. Service was friendly and quick. It was also not the cleanest and needs a good deep cleaning.
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Fried Chicken
Michael Owens (S.O.)
It's
Atmosphere: 4
Food: 4
Service: 4
Hannah Liz
had to wait 20 minutes for two sides just to go up there and they bumped my order and forgot it.
harold grier
Very unprofessional the management must understand that they are hiring school kids some of which have never been employed before. I went in and there was a young man being reprimanded by a young woman I suppose she was in a management or leadership role. She spoke in a very condescending manner to him . I understand that training is important however it should not have been done in the presence of customers. I wonder if upper management has figured out that is why there is such a high rate of employee turnover in this particular store not to mention the poor customer service.
All ways out of sides.
Atmosphere: 3
Food: 3
Service: 3
Over hour waiting and no delivery 2 drivers try to pick up order, and store never answer the phone
Service: 1
There is a guy who works there (tonight is July 2) my daughter that is 8 orders her food so particularly and he remembered her order and is always so kind. Wish I would’ve caught his name but he is always so friendly and gets everything right the first time. Had a horrible experience at the hwy 78 location ten minutes before and went to the Anniston location instead. Lesson learned. Will ALWAYS go to Anniston location over Oxford. And kudos to the man working tonight on his customer service and kindness 😊
Atmosphere: 5
Food: 5
Service: 5
This KFC is delicious I ordered the family meal to go my food was hot original recipe is the best
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cole Slaw, Original Recipe Chicken Anniston Al Very Disappointing
This place is getting to be pathetic. Been here 5 time's in the last month. Never have no chicken ready when you order. They tell you to 30 to 45 minute. Wait, lobby is trashed. Don't look like it been cleaned all day bathrooms are in need of cleaning
Service: 1
I ordered my pot pies and they were gave to me with no waiting and the staff was courteous and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
This will probably be my last visit at this location until they get better staff. I think the biggest issue is the staff. You should always have someone who is kind and friendly at your establishment, especially if they’re dealing with the public. The cashier was extremely rude to us no matter how courteous and kind we were to her. My husband told her to have a good day, and she still had such a nasty attitude. I feel like you shouldn’t have those kinds of employees. It drives away business by having rude cashiers & order takers who take their anger out on you. I understand that people may have a rough day or have personal issues going on, but please be nice to others. I understand people have rough days, but taking your anger out on others who are nothing but kind to you is just unacceptable.
Atmosphere: 1
Food: 3
Service: 1
Very rude and unprofessional staff members at this establishment. Avoid if possible.
Atmosphere: 1
Food: 3
Service: 1
Never, EVER have Chicken ready. Always a 20+ minute wait, now matter what time, what day.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Fried Chicken
Very friendly and polite staff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
KFC is KFC. Good chicken as alwas.
Atmosphere: 3
Food: 4
Service: 3
Very disappointed in the quality of my meal. Very little meat and I left starving and went down the road to find something else to eat. Service was friendly and quick. It was also not the cleanest and needs a good deep cleaning.
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Fried Chicken
It's
Atmosphere: 4
Food: 4
Service: 4
had to wait 20 minutes for two sides just to go up there and they bumped my order and forgot it.
Very unprofessional the management must understand that they are hiring school kids some of which have never been employed before. I went in and there was a young man being reprimanded by a young woman I suppose she was in a management or leadership role. She spoke in a very condescending manner to him . I understand that training is important however it should not have been done in the presence of customers. I wonder if upper management has figured out that is why there is such a high rate of employee turnover in this particular store not to mention the poor customer service.
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