Wouldn’t even rate it one star. Where do I even begin??? Terrible rude staff, horrible cold and stale food, staff never clean anything (I have seen staff walk out the bathroom without washing.) Tonight was one of the last straws for me and I had it with this lady!!! I had left rmc was there for six hours and feeling horrible. I placed a mobile order and went to pick it up so I could eat and go to sleep when I got home. We drove to the speaker and lo and behold I was “we can’t make it” and wanted to know why this rude worker states “we are setting up for breakfast , u gotta cancel your order we can’t make it.” This whole time raising her voice with a terrible attitude and a mix of loud sighing. I told her I could find a way to Cale the order and wanted to know if I would get my money back, she then told me to do it on the app with no further explanation. On top of this that was my last little bit of money I had in my account and used all my points to make this order. Horrible lady should be fired!!! You get paid to work and you can’t even serve food when the location is open?????? If it’s open that means we are to be served. We are paying customers just trying to grab a quick meal.
Atmosphere: 1
Food: 1
Service: 1
Michael Estes
Almost every time I come to this specific location my order has missing items or items that are completely incorrect. Like tonight. Only thing I ordered was a mcchicken and fries…. Get home and there isn’t even chicken on the mcchicken. Find it hard to believe that it was just forgotten when it’s the main part of the sandwich and most of the name of the sandwich.
Atmosphere: 1
Food: 1
Service: 1
Anthony Austin Gaming
Gave three stars because there's usually a wait for your food and they tend to mess up your order a lot.
Atmosphere: 3
Food: 3
Service: 3
Ɓrian
Makes a good fish sandwich.
Atmosphere: 5
Food: 5
Service: 5
Mike Kaluakini
It's just gotten too expensive to eat here. They had gone back to $1 for any size drink. But that ended.
Atmosphere: 4
Food: 3
Service: 3
Jessica Tucker
They care more about their drive thru times (which is terrible anyways) than they do about their front counter customers. I ordered on the kiosk. I stood at the counter to wait on my ONE cheeseburger. And the manager bagging served my order off and Said to someone else that it would have to wait because she has to much going on. I proceeded to wait EIGHT MINUTES on a SINGLE cheeseburger and it wasn't until I asked if my food was up yet she gave it to another employee and said will u give this to her. Her and the other employee were VERY VERY RUDE! but hey u gotta take whoever is willing to work right? Even tho they have crappy cusrimer service and attitudes.
Atmosphere: 1
Food: 2
Service: 1
Meagan Putman
Always the absolute rudest employees working there. There’s one employee there that when I hear her voice over the intercom I know I’m not gonna have my food silently handed out the window or be given an attitude for no reason. She’s a delight and I wish I knew her name but I also haven’t seen her in months, unfortunately.
Last night we ordered the medium McDonaldLand shake on the app and arrived to be sharply told they don’t have the shake and the machines go down at midnight. I asked what our other options were and when she mentioned frappe I said cool, I’ll take a large caramel frappe. She laughed at me and said that I ordered a medium milkshake so I’m getting a medium frappe? I said the price is decently close to the same and she said “ohohoh MA’AM”, closed the window on me, and brought me out a medium frappe. I was charged 4.29 for a mcdonaldland milkshake, a large frappe would be 4.59, and a medium frappe would be 4.19. Girl was rude and acted like 30 cents was going to break McDonald’s bank instead of try to make things right for the customer and allowed the customer a 10 cent loss. Thats right, being rude over CENTS. I've often said I’d never return to this location if I didn’t work nearby because most of the employees don’t care to be polite to customers despite having chosen a customer service job. Hopefully I can get off work more regularly in time to go to the Arby’s when I need something to tide me over till I get home.
Atmosphere: 1
Food: 2
Service: 1
Koehler Weems
Love cheeseburgers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Rachel Garrett
Everything about this visit today was amazing. From the amount of time in the drive through to the friendliness of BOTH the cashiers. First window was kind and ASKED of I wanted the receipt (doesn’t happen) and the second cashier was amazing too. She confirmed my order, affirmed that she put the straw in the bag (also doesnt happen) and told me to have a great day. This is old school customer service and I am for it! It is 2025 and most people think that you don’t have to be courteous when dealing with the public. I unfortunately didn’t get their names but it was between 10:30-11:00 am today. Read into that management. Find out who those women were and congratulate them on a job well done. They were amazing. I didn’t want to be weird by saying (being nice isn’t normal in fast food) but IT ISNT! Thank you. You have a great work ethic and because of you two I will not stop eating fast food. No diet for me. You were awesome and your kindness made my morning!
Anytime I doordash from here they dont include half of my order. I ordered some nuggets, didn't get the nuggets but got the sauce...? the people who work night shift need to be fired
Daniel “Messageman” Weber
Poor customer service and food was warm at best
Atmosphere: 2
Food: 2
Service: 2
OwO Police
Maggots in the fries.
Food: 1
Jack
the place was clean and I had great service that was fast too I will definitely eat there again
Atmosphere: 5
Food: 4
Service: 5
Steve
Got my drive thru order wrong and when I pointed it out they said there was nothing that they could do? Unbelievable
Wonderful place
Atmosphere: 4
Food: 5
Service: 5
Wouldn’t even rate it one star. Where do I even begin??? Terrible rude staff, horrible cold and stale food, staff never clean anything (I have seen staff walk out the bathroom without washing.) Tonight was one of the last straws for me and I had it with this lady!!! I had left rmc was there for six hours and feeling horrible. I placed a mobile order and went to pick it up so I could eat and go to sleep when I got home. We drove to the speaker and lo and behold I was “we can’t make it” and wanted to know why this rude worker states “we are setting up for breakfast , u gotta cancel your order we can’t make it.” This whole time raising her voice with a terrible attitude and a mix of loud sighing. I told her I could find a way to Cale the order and wanted to know if I would get my money back, she then told me to do it on the app with no further explanation. On top of this that was my last little bit of money I had in my account and used all my points to make this order. Horrible lady should be fired!!! You get paid to work and you can’t even serve food when the location is open?????? If it’s open that means we are to be served. We are paying customers just trying to grab a quick meal.
Atmosphere: 1
Food: 1
Service: 1
Almost every time I come to this specific location my order has missing items or items that are completely incorrect. Like tonight. Only thing I ordered was a mcchicken and fries…. Get home and there isn’t even chicken on the mcchicken. Find it hard to believe that it was just forgotten when it’s the main part of the sandwich and most of the name of the sandwich.
Atmosphere: 1
Food: 1
Service: 1
Gave three stars because there's usually a wait for your food and they tend to mess up your order a lot.
Atmosphere: 3
Food: 3
Service: 3
Makes a good fish sandwich.
Atmosphere: 5
Food: 5
Service: 5
It's just gotten too expensive to eat here. They had gone back to $1 for any size drink. But that ended.
Atmosphere: 4
Food: 3
Service: 3
They care more about their drive thru times (which is terrible anyways) than they do about their front counter customers. I ordered on the kiosk. I stood at the counter to wait on my ONE cheeseburger. And the manager bagging served my order off and Said to someone else that it would have to wait because she has to much going on. I proceeded to wait EIGHT MINUTES on a SINGLE cheeseburger and it wasn't until I asked if my food was up yet she gave it to another employee and said will u give this to her. Her and the other employee were VERY VERY RUDE! but hey u gotta take whoever is willing to work right? Even tho they have crappy cusrimer service and attitudes.
Atmosphere: 1
Food: 2
Service: 1
Always the absolute rudest employees working there. There’s one employee there that when I hear her voice over the intercom I know I’m not gonna have my food silently handed out the window or be given an attitude for no reason. She’s a delight and I wish I knew her name but I also haven’t seen her in months, unfortunately.
Last night we ordered the medium McDonaldLand shake on the app and arrived to be sharply told they don’t have the shake and the machines go down at midnight. I asked what our other options were and when she mentioned frappe I said cool, I’ll take a large caramel frappe. She laughed at me and said that I ordered a medium milkshake so I’m getting a medium frappe? I said the price is decently close to the same and she said “ohohoh MA’AM”, closed the window on me, and brought me out a medium frappe. I was charged 4.29 for a mcdonaldland milkshake, a large frappe would be 4.59, and a medium frappe would be 4.19. Girl was rude and acted like 30 cents was going to break McDonald’s bank instead of try to make things right for the customer and allowed the customer a 10 cent loss. Thats right, being rude over CENTS. I've often said I’d never return to this location if I didn’t work nearby because most of the employees don’t care to be polite to customers despite having chosen a customer service job. Hopefully I can get off work more regularly in time to go to the Arby’s when I need something to tide me over till I get home.
Atmosphere: 1
Food: 2
Service: 1
Love cheeseburgers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Everything about this visit today was amazing. From the amount of time in the drive through to the friendliness of BOTH the cashiers. First window was kind and ASKED of I wanted the receipt (doesn’t happen) and the second cashier was amazing too. She confirmed my order, affirmed that she put the straw in the bag (also doesnt happen) and told me to have a great day. This is old school customer service and I am for it! It is 2025 and most people think that you don’t have to be courteous when dealing with the public. I unfortunately didn’t get their names but it was between 10:30-11:00 am today. Read into that management. Find out who those women were and congratulate them on a job well done. They were amazing. I didn’t want to be weird by saying (being nice isn’t normal in fast food) but IT ISNT! Thank you. You have a great work ethic and because of you two I will not stop eating fast food. No diet for me. You were awesome and your kindness made my morning!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Anytime I doordash from here they dont include half of my order. I ordered some nuggets, didn't get the nuggets but got the sauce...? the people who work night shift need to be fired
Poor customer service and food was warm at best
Atmosphere: 2
Food: 2
Service: 2
Maggots in the fries.
Food: 1
the place was clean and I had great service that was fast too I will definitely eat there again
Atmosphere: 5
Food: 4
Service: 5
Got my drive thru order wrong and when I pointed it out they said there was nothing that they could do? Unbelievable
Atmosphere: 1
Food: 4
Service: 1
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