I purchased 5 pretzels when the carhop came out she started they were out of cheese sauce. I asked why that wasn't stated when I ordered. She stated she didn't know. I asked her to ask the manager for a refund. The carhop went inside and stayed. I backed into a parking space where I could see in. The white manager and 2 black carhops were laughing about the situation. I told thr carhop that it was very unprofessional and inappropriate.
Atmosphere: 1
Food: 1
Service: 1
Shelley Okelly
Fast service and nice employees
Atmosphere: 5
Food: 5
Service: 5
LaTashua Landrum
Do not go here. They do not inform you when there will be a delay or anything. I starved at work today because they took my order and never told me there system was messing up and didn't even start on my food before the system messed up. TERRIBLE COMMUNICATION, TERRIBLE CUSTOMER SERVICE!!!! NEVER RETURNING EVER!!!!! YOU ARE BETTER OFF GOING TO MCDONALD'S OR BURGER KING DOWN THE STREET!!!
Atmosphere: 1
Food: 1
Service: 1
Michelle Turley
Spent $57 and some change. Order was wrong. Left out fries and onions rings. Went back to get those only to realize the burgers were made wrong. I didn’t have the receipt and was busy 4th of July. So I called Saturday and the GM stated he couldn’t pull my receipt up since it was 24 hours past the purchase time. Was willing to try to remake my food “if” I still had the receipt. Food was disgusting anyways and just won’t go back.
Atmosphere: 1
Food: 1
Service: 1
Nichole Lynn
Entire order wrong....again. Every time I come here my order is wrong. Will not return to this location.
Today I ordered a Jr. Sausage, Egg and Cheese Burrito but received bacon egg and cheese. Also ordered the Ultimate Meat and Cheese Burrito and when opened there was no sausage and only 2 tots in burrito. Barely anything in it. Didn't even include requested picante sauce or napkins. Won't be ordering from this location again. My order is always wrong at this location. Food was also cold and barely had cheese. Tossed my entire order in the trash. Wasn't worth going back.
Atmosphere: 1
Food: 1
Service: 1
Tanya Auberlin
I come here about 4 days a week to order lunch. Every time my order is correct. The workers are also aware the speakers are not working on some of the machines, so they walk up and take the order. Very pleased with the flavor and the customer service.
Atmosphere: 5
Food: 5
Service: 5
Stacy Adams
This makes two times now that I have went to this Sonic and I specifically ordered a medium mozzarella stick and some marinara sauce. I got the medium mozzarella sticks and all the way across town and realized no marinara. I might could see it if I didn't specifically ask for it but I did two times now they're cold and I'm having to go back for marinara
Atmosphere: 5
Food: 5
Service: 1
justin lober
Never get anything right. Bacon burgers never have bacon on it. Order a burger no onions no ketchup I get a burger with a bunch of onions and no cheese. I can't remember the last time they got anything right. It's by my house and is convenient but if I want Sonic I go to the next closest one
Atmosphere: 1
Food: 1
Service: 1
Kanina Crosen
Every single time I come here the person taking your order is always so rude- doubtful it’s the same person but geez no other Sonic around has employees that talk to customers like this one. I will just drive to the other side of town. Today the lady bringing out food apologized for the order taker and said they get complaints on her all the time- hmmmmm
Please go back to the old fries! . Service was good but it's getting harder and harder to tell if my sandwich has lettuce on it.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Hot Dog
Renae Slaughter
Ordered a vanilla shake and it was sour milk in it and the manager had the worst attitude and didn’t ask what we wanted in return! Brought another vanilla shake out and it was sour as well I wouldn’t recommend going there if you want a decent milkshake!!
Atmosphere: 1
Food: 1
Service: 1
Mondrecco Jackson
All the Sonics need some deep cleaning and new life. The quality has taken a nosedive.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tater Tots, Hot Dog, Onion Rings
Michael Coheely
Ordered 2 #3s with no lettuce also wanted extra ketchup for fries and tots. Received order had lettuce on both, no ketchup and no napkins and tots and fries too salty to eat. Not good!!!
Jody Brown
Didn't get the order correct and we had to change the order a few times. Still sent the wrong beverage. Did not compensate for the mistake. I don't recommend this location.
I purchased 5 pretzels when the carhop came out she started they were out of cheese sauce. I asked why that wasn't stated when I ordered. She stated she didn't know. I asked her to ask the manager for a refund. The carhop went inside and stayed. I backed into a parking space where I could see in. The white manager and 2 black carhops were laughing about the situation. I told thr carhop that it was very unprofessional and inappropriate.
Atmosphere: 1
Food: 1
Service: 1
Fast service and nice employees
Atmosphere: 5
Food: 5
Service: 5
Do not go here. They do not inform you when there will be a delay or anything. I starved at work today because they took my order and never told me there system was messing up and didn't even start on my food before the system messed up. TERRIBLE COMMUNICATION, TERRIBLE CUSTOMER SERVICE!!!! NEVER RETURNING EVER!!!!! YOU ARE BETTER OFF GOING TO MCDONALD'S OR BURGER KING DOWN THE STREET!!!
Atmosphere: 1
Food: 1
Service: 1
Spent $57 and some change. Order was wrong. Left out fries and onions rings. Went back to get those only to realize the burgers were made wrong. I didn’t have the receipt and was busy 4th of July. So I called Saturday and the GM stated he couldn’t pull my receipt up since it was 24 hours past the purchase time. Was willing to try to remake my food “if” I still had the receipt. Food was disgusting anyways and just won’t go back.
Atmosphere: 1
Food: 1
Service: 1
Entire order wrong....again. Every time I come here my order is wrong. Will not return to this location.
Today I ordered a Jr. Sausage, Egg and Cheese Burrito but received bacon egg and cheese. Also ordered the Ultimate Meat and Cheese Burrito and when opened there was no sausage and only 2 tots in burrito. Barely anything in it. Didn't even include requested picante sauce or napkins. Won't be ordering from this location again. My order is always wrong at this location. Food was also cold and barely had cheese. Tossed my entire order in the trash. Wasn't worth going back.
Atmosphere: 1
Food: 1
Service: 1
I come here about 4 days a week to order lunch. Every time my order is correct. The workers are also aware the speakers are not working on some of the machines, so they walk up and take the order. Very pleased with the flavor and the customer service.
Atmosphere: 5
Food: 5
Service: 5
This makes two times now that I have went to this Sonic and I specifically ordered a medium mozzarella stick and some marinara sauce. I got the medium mozzarella sticks and all the way across town and realized no marinara. I might could see it if I didn't specifically ask for it but I did two times now they're cold and I'm having to go back for marinara
Atmosphere: 5
Food: 5
Service: 1
Never get anything right. Bacon burgers never have bacon on it. Order a burger no onions no ketchup I get a burger with a bunch of onions and no cheese. I can't remember the last time they got anything right. It's by my house and is convenient but if I want Sonic I go to the next closest one
Atmosphere: 1
Food: 1
Service: 1
Every single time I come here the person taking your order is always so rude- doubtful it’s the same person but geez no other Sonic around has employees that talk to customers like this one. I will just drive to the other side of town.
Today the lady bringing out food apologized for the order taker and said they get complaints on her all the time- hmmmmm
Atmosphere: 3
Food: 2
Service: 3
Least favorite sonic in the area.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Please go back to the old fries! . Service was good but it's getting harder and harder to tell if my sandwich has lettuce on it.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Hot Dog
Ordered a vanilla shake and it was sour milk in it and the manager had the worst attitude and didn’t ask what we wanted in return! Brought another vanilla shake out and it was sour as well I wouldn’t recommend going there if you want a decent milkshake!!
Atmosphere: 1
Food: 1
Service: 1
All the Sonics need some deep cleaning and new life. The quality has taken a nosedive.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tater Tots, Hot Dog, Onion Rings
Ordered 2 #3s with no lettuce also wanted extra ketchup for fries and tots. Received order had lettuce on both, no ketchup and no napkins and tots and fries too salty to eat. Not good!!!
Didn't get the order correct and we had to change the order a few times. Still sent the wrong beverage. Did not compensate for the mistake. I don't recommend this location.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Tater Tots, Hot Dog, Sandwich
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