Starbucks Coffee Company
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White Chocolate Mocha w Mint
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Starbucks Reviews
167 ratings
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I’ve had a handful of good experiences here, but mostly negative ones, and after today, I will not be back.
I ordered an iced latte. When I got to the window I waited 10 minutes before someone asked if I had been “cashed out yet”. She took my card, and I waited another 5 minutes for them to hand me a hot latte. I told her I had ordered an iced latte, and when she told the lady who made my drink, the lady replied, “Are you serious, ugh?” I waited...read full review
I ordered an iced latte. When I got to the window I waited 10 minutes before someone asked if I had been “cashed out yet”. She took my card, and I waited another 5 minutes for them to hand me a hot latte. I told her I had ordered an iced latte, and when she told the lady who made my drink, the lady replied, “Are you serious, ugh?” I waited...read full review
Barista was extremely helpful and had a very pleasant attitude. Suggested a favorite and I was not disappointed!
Long line at drive-thru, so we went inside. Order was taken quickly and delivered fast.
Hours
| Monday | 6AM - 7PM |
| Tuesday | 6AM - 7PM |
| Wednesday | 6AM - 7PM |
| Thursday | 6AM - 7PM |
| Friday | 6AM - 7PM |
| Saturday | 6AM - 7PM |
| Sunday | 6AM - 7PM |
Starbucks Coffee Company in Atmore offers a mixed experience for customers. Several reviews highlight exceptional customer service, especially from young male baristas who are friendly, attentive, and well-trained. Customers appreciate the warm greetings, patience, and the ability to customize orders, such as offering creamer and sugar on the side. One reviewer praised a staff member for making their day better and delivering quick service, while others felt the staff generally provide smooth and memorable service when the right person takes their order. However, some reviews mention issues with service reliability, such as long wait times, with one customer waiting 25 minutes for a mobile order that was never called out, leading to frustration. Others criticize early closing hours at 7 pm, which they believe results in lost business, especially from beach-goers leaving Birmingham, Montgomery, Huntsville, and Atlanta after work. Despite these challenges, the overall impression is that the staff are dedicated and the location is growing, with customers expressing happiness about the area's development and the friendly, caring employees.