Church's Texas Chicken
1801 Carolina Ave, Bessemer
(205) 426-2553
Recent Reviews
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We needed a very large order in a short amount of time. Erica was very kind and helpful the entire process. Chicken was good, hot and fresh. Great experience
Atmosphere: 5
Food: 5
Service: 5
I would definitely be back to this location the manager fulfilled my special request and she didn't have to the food was fresh the bathrooms and the restaurant were incredibly clean, thank you Church's Chicken
Atmosphere: 5
Food: 5
Service: 5
Attitudes, poor communication, unprofessional etc
Atmosphere: 1
Food: 1
Service: 1
food was horrible & my biscuit was bitten out of
Atmosphere: 2
Food: 1
Service: 2
The employees look dirty and they are rude as hell! I ordered via the drive thru, however, shen i pulled around and saw the employees and inside the restaurant, I cancelled my order! I wont ever go back
Atmosphere: 1
Food: 1
Service: 1
All good
customer service was horrible the person sounded like they had a attitude and rush me through my order.
Atmosphere: 1
Food: 1
Service: 1
They couldn’t get the order straight.
Atmosphere: 1
Food: 2
Service: 2
Food was ok but the customer service here is crazy the manger was really nice but her cashier is very rude for no reason it’s as she wants to pick an argument with someone I would recommend advise to keep away due the service provided
Atmosphere: 1
Food: 4
Service: 1
Chicken tenders were amazing, fries and biscuits are not good.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
It's going down..... please check your food before driving off! Common courtesy is out the window, here!
Atmosphere: 2
Food: 3
Service: 2
Service so bad I completed a customer service survey and contacted corporate
Atmosphere: 1
Food: 3
Service: 1
The service at this place is ridiculous. Rude! Loud! Trashy gettho people! Order has never been right!! Lady open the window and said she tired of these folks. Something has to be done. No matter what time you go it's the same service.
Atmosphere: 1
Food: 1
Service: 1
First they gave my 1st order to the wrong person and my dasher called me to tell me and they gave him a hard time saying they wasn’t gonna remake the order. Then told me to reorder which made me lose $50 because Door dash wouldn’t offer me a refund. I guess they didn’t have spicy chicken like I requested but instead of saying that, they gave me regular chicken with a pound of “spicy sprinkle”. They have me an absurd amount of condiments that I didn’t ask for on my next order just to forget the condiments I did ask for. They also forgot my drinks as well but put 2 straws in the bag. This was a terrible experience from their place and showed how poorly they care for quality assurance and customer satisfaction.
Atmosphere: 1
Food: 1
Service: 1
You never get what you order. I ordered spicy tenders and received regular ones. I asked for a refund on an item that I ordered on the app and they say they don't have it, yet they refused to give me a refund. This is the 2nd time ai order something and I don't get it. They never answer the phone and just shrug off when I complained to them about the food issues.
Atmosphere: 2
Food: 2
Service: 1
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