My wife and I came here after church. It was an unexpected pleasant surprise. The staff was amazing. The food was good. It was Easter Sunday so I expected the worse. The cashier was happy and professional. I definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
Isidro Morales
Horrible food experience, Giro uncooked etc.
Atmosphere: 1
Food: 1
Service: 1
Jeremy G Glass
Absolutely hated it I wish there was some negative Stars you can give someone last two visits I was turned away from service I sit in the Drive-Thru for almost 15 minutes and then just to get up to the window and be told that sorry we are closed even though it was still an hour from the time that they closed it would have been an hour and 15 minutes the other time their system was supposed to be down in the team member look like she was high on life amongst many other things . If I was to review this place on a scale from -100 to 100 it would without a doubt be the negative 100 and bottom out.But to simplify my review I would recommend eating out of a dumpster before wasting my time effort or even money that is if you even get waited on. I actually had ample time to video one of the team members propped up against the counter on his phone doing his best to not make eye contact or acknowledge my presence, literally tapped my horn to get any sort of attention. This is the location I am referring to in the pictures below. If it says closes at 2am then why are they refusing to take orders well before then.
Erica Congress
My chicken was cooked in old greese again. It actually tasted burnt. My cheese sauce was cold. Luckily I noticed before I pulled away from the window. It was replaced but that sauce was warm. I always get my food on the way to the interstate so I can never take it back. I'm over Arby's at this point. Chick-fil-A is right across the street and that's where my money will be going from here on out.
Food: 2
Service: 3
fredreca Wilson
I bought late night food and it was cold and it seems as if it was sitting under the light for quite some time and then I reached out to Arby's and no one has contacted me yet don't think I will be going back to this Arby's
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Roast Beef
Lawrence
I've been here on numerous occasions and every time I've always have a good experience. Mrs.Gerard always greet me and there's also another person her name is Raynetta she always has a smile on her face when I come in plus she's very pretty too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
Cynthia Prewitt
The lady that took the orders was very nice and polite ?
Food: 5
Service: 5
Rodney Simpkins
The lady in the drive thru was as nice as she could have been and my milkshake was great.
Atmosphere: 5
Food: 5
Service: 5
Sterling Slaughter
Customer service was outstanding and very professional.
Atmosphere: 5
Food: 5
Service: 5
EARL HARRIS
2nd Best Arby's in Birmingham. The only one that's better is the one in Birmingham's downtown medical district.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Apple Turnover, Roast Beef, Curly Fries, Beef 'N Cheddar
They’re supposed to be open until 2 and they never are.
Service: 1
Maria Turner
Ok, I went here 1/2/24, and to my surprise, the restaurant was very nice and clean inside. The crew was all ladies, and the service was great. The food was fresh (market fresh sandwich and crinkled fried was hot). It was good!
Went through the drive thru after an appointment. The lady taking the order was cold almost rude. Then we get the chocolate shake (only ordered it and fries) and it's not even mixed up all the way. Nothing bad but nothing to get excited about.
My wife and I came here after church. It was an unexpected pleasant surprise. The staff was amazing. The food was good. It was Easter Sunday so I expected the worse. The cashier was happy and professional. I definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
Horrible food experience, Giro uncooked etc.
Atmosphere: 1
Food: 1
Service: 1
Absolutely hated it I wish there was some negative Stars you can give someone last two visits I was turned away from service I sit in the Drive-Thru for almost 15 minutes and then just to get up to the window and be told that sorry we are closed even though it was still an hour from the time that they closed it would have been an hour and 15 minutes the other time their system was supposed to be down in the team member look like she was high on life amongst many other things . If I was to review this place on a scale from -100 to 100 it would without a doubt be the negative 100 and bottom out.But to simplify my review I would recommend eating out of a dumpster before wasting my time effort or even money that is if you even get waited on. I actually had ample time to video one of the team members propped up against the counter on his phone doing his best to not make eye contact or acknowledge my presence, literally tapped my horn to get any sort of attention. This is the location I am referring to in the pictures below. If it says closes at 2am then why are they refusing to take orders well before then.
My chicken was cooked in old greese again. It actually tasted burnt. My cheese sauce was cold. Luckily I noticed before I pulled away from the window. It was replaced but that sauce was warm. I always get my food on the way to the interstate so I can never take it back. I'm over Arby's at this point. Chick-fil-A is right across the street and that's where my money will be going from here on out.
Food: 2
Service: 3
I bought late night food and it was cold and it seems as if it was sitting under the light for quite some time and then I reached out to Arby's and no one has contacted me yet don't think I will be going back to this Arby's
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Roast Beef
I've been here on numerous occasions and every time I've always have a good experience. Mrs.Gerard always greet me and there's also another person her name is Raynetta she always has a smile on her face when I come in plus she's very pretty too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
The lady that took the orders was very nice and polite ?
Food: 5
Service: 5
The lady in the drive thru was as nice as she could have been and my milkshake was great.
Atmosphere: 5
Food: 5
Service: 5
Customer service was outstanding and very professional.
Atmosphere: 5
Food: 5
Service: 5
2nd Best Arby's in Birmingham. The only one that's better is the one in Birmingham's downtown medical district.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Apple Turnover, Roast Beef, Curly Fries, Beef 'N Cheddar
Restaurantji Recommends
Great!!
Atmosphere: 5
Food: 5
Service: 5
They’re supposed to be open until 2 and they never are.
Service: 1
Ok, I went here 1/2/24, and to my surprise, the restaurant was very nice and clean inside. The crew was all ladies, and the service was great. The food was fresh (market fresh sandwich and crinkled fried was hot). It was good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Arby's Signature Sandwiches, Mozzerella Sticks, Sandwich
My favorite fast food breakfast---the ham & Swiss croissant combo. YUMMMY!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Mozzerella Sticks, Roast Beef, Curly Fries, Beef 'N Cheddar
Went through the drive thru after an appointment. The lady taking the order was cold almost rude. Then we get the chocolate shake (only ordered it and fries) and it's not even mixed up all the way. Nothing bad but nothing to get excited about.
Food: 3
Service: 1